Payless Power Reviews
Read reviews from Payless Power customers
Good company really straight forward
Response: We're grateful for your review! Published on May 07, 2025
Great just wish when switching over to monthly from prepaid they transfer the money over in credit
Response: We appreciate you sharing your thoughts with us. Every experience matters, and your voice helps guide our efforts to provide service that truly supports our customers' needs. At Payless Power, we are here to partner with you to make sure your service is as convenient and dependable as possible. Feel free to reach out to us anytime at 1-888-963-9363 — we’re ready to assist you. Published on May 07, 2025
I was with this company years ago and loved them then…I returned to them and love them more.. will recommend for sure
Response: We appreciate your rating and review! Payless Power is thrilled to provide you and your household convenient and reliable pre-paid services! Thank you for being a loyal customer. Published on May 07, 2025
Very helpful and quick
Response: Payless Power appreciates your review, and is pleased to hear you enjoy our easy and intuitive pre-paid services! Published on May 07, 2025
Please inform me of any changes made to my account
Response: Thank you for taking the time to leave us feedback on this matter. We understand you are experiencing concerns with changes on your account. You can always review your account via the My Account Portal at paylesspower.com or if any further assistance is needed, feel free to contact us at 1-888-963-9363. We're ready to help! Published on May 07, 2025
Affordable, simple and for everyone! Very convenient and fast. Love it!
Response: Thank you for rating and reviewing Payless Power! We're pleased to provide you with electricity services. Published on May 07, 2025
Love my service!!!
Response: We appreciate your review, and want to thank you for choosing Payless Power! Published on May 07, 2025
I have been charged for kw I haven’t used
Response: Thank you for contacting us about your concerns, Ramon. We understand that you have some concerns about your electricity consumption, and know that not understanding where the usage may be coming from can be stressful. For concerns of your usage, you can always review your electricity consumption via the smartmetertexas.com website, which will break down your usage in minute intervals. This way, you can review when you used the most electricity. If you have any other questions, please contact us at 1-888-963-9363 Published on May 05, 2025
I have been charged for kw I haven’t used
Response: Thank you for contacting us about your concerns, Ramon. We understand that you have some concerns about your electricity consumption, and know that not understanding where the usage may be coming from can be stressful. For concerns of your usage, you can always review your electricity consumption via the smartmetertexas.com website, which will break down your usage in minute intervals. This way, you can review when you used the most electricity. If you have any other questions, please contact us at 1-888-963-9363 Published on May 05, 2025
What purpose do you serve if ya is closed on the weekend?!! Like y’all we work and can’t call during your ridiculous business hours. Allow the system to accept payments when your dumbbell of a system won’t allow us to login!!! Come on PP, this isn’t rocket scienCe Adapt and become more user friendly.
Response: Thank you for taking the time to reach out to us about this matter, Patricia. We understand how important it is for customers to get assistance when they need it, and can understand why you may be frustrated. Please keep in mind that, even if you are unable to log in, payments can be processed via our automated system. If you are having issues with making payments through our system, please make sure the account information you are providing is correct, as well as any card information such as the card number, expiration date, as well as the CVV and billing address associated with the card. If you cannot make payments with our automated system or through the My Account portal at paylesspower.com, we accept cash payments through MoneyGram services such as eligible MoneyGram locations or the MoneyGram website. You will need your account number and the MoneyGram receive code 14715. You can reach out to a live representative by calling in to 1-888-963-9363 during business hours, which are Monday through Friday between the hours of 9AM through 5PM. We also provide after hours email assistance during these hours: 5:00 PM to 9:00 PM Monday - Friday 9:00 AM to 5:00 PM on Saturday 11:00 AM to 8:00 PM on Sunday Published on May 05, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
