Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Thankful for yall
Response: Hi Juan, Thank you so much for taking the time to share your kind words! We’re really glad to hear that you’re feeling thankful for the experience you had with us. It means a lot to know that our efforts made a positive impact. We’re always here to support you and make sure your needs are met with care and attention. Published on June 30, 2025
Very easy and convenient
Response: Hi Sheeba, Thank you for sharing your experience with us! It’s great to hear that you found the process very easy and convenient — that’s exactly what we aim for. We understand how important it is for things to run smoothly, especially when time and simplicity matter most. Your feedback reassures us that we’re on the right track. Published on June 30, 2025
They steal your money and claim to fix it at the end of the month but u never see that credit !
Response: Hi Jerson, Thank you for taking the time to share your feedback. We understand how upsetting it can be when expectations aren’t met, especially when it involves something as important as your account. Your experience matters to us, and we want to make sure you feel heard and supported. We’d like the opportunity to look into what happened and work toward a solution that restores your confidence in our service. Please reach out to our Customer Care team at 1-888-963-9363 with your details so we can assist you directly. Published on June 30, 2025
They are good representation
Response: Hi Otilia, Thank you for taking the time to share your thoughts with us. It’s clear that your experience left a positive impression, and we’re so glad to hear that you feel we are a good representation of what you were hoping for. We truly value your feedback—it helps us understand what’s working well and motivates our team to continue delivering the kind of service that stands out. Published on June 30, 2025
I love the simple ness of the whole set up
Response: Hi Gina, Thank you so much for sharing your thoughts! It’s great to hear that the simplicity of the setup really stood out to you. We understand how important it is for things to be easy and straightforward, especially when you're getting started or just want things to work seamlessly. Your feedback lets us know we’re on the right track, and we’re always looking for ways to keep that experience smooth and enjoyable. Published on June 30, 2025
Good fast reliable
Response: Hi Santino, Thank you for taking the time to share your feedback! We hear you — fast, reliable service is exactly what we aim to deliver, and it’s great to know that stood out to you. It means a lot to us that you found the experience both efficient and dependable. We understand how important it is to have a service you can count on, and your words reinforce that we’re on the right track. Published on June 30, 2025
The service is lovely
Response: Hi Shanna, Thank you so much for taking the time to share your thoughts with us. We’re thrilled to hear that you found the service lovely! It means a lot to know that your experience stood out in a positive way. We’re always striving to create a welcoming and enjoyable environment, and your feedback lets us know we’re on the right track. Published on June 27, 2025
Very easy & very simple to sign up & pay
Response: Thank you for sharing your experience! We’re so glad to hear that the sign-up and payment process was very easy and simple for you. That’s exactly what we aim for—making things smooth and straightforward from the start. Your feedback reassures us that we’re on the right track, and it helps us continue to improve the experience for others as well. Published on June 27, 2025
Really easy to set up and my electricity was on quick! Easy to make payments as well
Response: Hi Ariana, Thank you so much for sharing your experience! It’s great to hear that setting up your service was smooth and that you were able to get your electricity on quickly. We understand how important it is for things to work seamlessly, especially when it comes to something as essential as power. We’re also glad to know that making payments has been easy for you—that’s exactly the kind of convenience we aim to provide. Published on June 26, 2025
Yall are awesome
Response: Hi Pansy, Thank you so much for your kind words—hearing that you think we're awesome truly brightens our day! 🌟 It means a lot to us that you took the time to share your experience. We’re always striving to create a positive and helpful environment, and it’s incredibly rewarding to know that it’s making a difference for you. Published on June 26, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
