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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Fast and easy low payment required to start
Response: Hi Deeadra, Thank you for sharing your feedback. We're glad to hear that the process was fast and easy for you and that the low payment requirement helped you get started quickly. We know convenience and affordability are important when making these decisions, so it's great to hear that your experience reflected that. We appreciate you choosing us and look forward to being here for you throughout your journey. Thank you again for your review! Published on August 20, 2026
10/10 Recommend
Good job only customer service
How do i get released from the switch hold?
I love the ease and customer service
Response: Hi Jessica, thank you for the 5-star review! We're delighted to hear that you love the ease of our process and the customer service you received. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to helping you again in the future. Thank you! 🙏😊 Published on August 18, 2026
Easy setup!! Thank you for making this such a breeze.
Response: Hi Jesse, thank you for the 5-star review! We're thrilled to hear the setup was easy and that we could make the process such a breeze for you. We truly appreciate your feedback and look forward to serving you again in the future! 😊 Published on August 18, 2026
Muy bien servicio gracias
Response: Hola, Julieta. ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste un muy buen servicio. Agradecemos tu confianza y esperamos atenderte nuevamente pronto. Published on August 18, 2026
Simple to start let’s see how they treat me.
Response: Hi Entashia, Thank you for sharing your experience. We're glad to hear that getting started was simple, and we appreciate your honest perspective as you continue to evaluate your experience with us. Building trust over time is important, and we recognize that the service you receive moving forward will shape your overall impression. If you ever have questions, concerns, or need assistance along the way, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. We're here to help and support you throughout your journey with us. Thank you for choosing us, Entashia. We look forward to serving you. Published on August 17, 2026
I need to switch over to a different company this is robbery at it’s finest
Response: Hi Joe, Thank you for taking the time to share your feedback. We understand that concerns about pricing can be frustrating, and we appreciate you bringing this to our attention. We take comments like yours seriously and would welcome the opportunity to review your account and discuss any available options that may better fit your needs. Please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Our team will be happy to assist you and address your concerns directly. Thank you for giving us the opportunity to help. Published on August 17, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
