Payless Power Reviews
Read reviews from Payless Power customers
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
When will my lights be turned on
Response: Hi Johnathon, I understand how important it is for you to know when your lights will be turned on. Starting new service typically takes about 4–6 hours for the Transmission and Distribution Service Provider to complete the process. If this is a reconnection for an already established service, it’s usually done within 2 hours. To make sure everything moves as quickly as possible, you can confirm that your account setup is complete and there are no pending requirements. If everything is in order, your service should be activated within the expected timeframe. Please don't hesitate to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on December 01, 2025
Very easy enrollment
Response: Hi Travis, Thank you for sharing your experience! It’s great to hear that the enrollment process felt easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things straightforward are working, and that means a lot to us. Published on November 24, 2025
So far so good much better rates than previous company
Response: Hi Johnnie, Thank you for sharing your experience with us! It’s great to hear that our rates are working out better for you compared to your previous company. We understand how important it is to find a plan that fits your needs and budget, and we’re glad we could provide that value. Published on November 24, 2025
So far so good much better rates than previous company
Response: Hi Johnnie, Thank you for sharing your experience with us! It’s great to hear that our rates are working out better for you compared to your previous company. We understand how important it is to find a plan that feels fair and fits your needs, and we’re glad we could provide that value. Published on November 20, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you’re looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Fairly Straightforward and simple to fill out registration. I really need a longer term contract at this rate or lower but I’ll take the 3 mo if that’s all available for now. Thank you.
Response: Hi Rosemary, Thank you for sharing your thoughts! It’s great to hear that you found the registration process straightforward and simple — we always aim to make things as smooth as possible. We understand how important it is to find a contract option that fits your needs, especially when it comes to long-term value. You’re not alone in wanting more flexibility at a preferred rate, and we appreciate you bringing that up. We do offer longer-term contracts — including 6- and 12-month options — that may align better with what you're looking for. To explore these plans and see what might work best for you, please give our Customer Care Team a call at 1-888-963-9363 during standard business hours (Monday through Friday, 9:00 AM to 5:00 PM). They’ll be happy to walk you through the available options. Published on October 27, 2025
Simple to log in
Response: Hi Laporsha, Thank you for sharing your experience! It’s great to hear that logging in was simple for you—that’s exactly the kind of ease we aim to provide. We know how important it is for things to work smoothly right from the start, and your feedback helps confirm we’re on the right track. Published on October 24, 2025
Would recommend to anyone who needs an emergency or easy electricity
Response: Hi Pilar, Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you. Your recommendation means a lot to us and helps others feel confident in choosing a solution that’s fast and dependable. Published on October 17, 2025
Easy and convenient
Response: Hi Elizabeth, Thank you for sharing your experience with us! It’s great to hear that you found the process easy and convenient—those are exactly the qualities we strive to deliver every day. We understand how important it is for things to run smoothly, especially when time and simplicity matter most. Your feedback reassures us that we’re on the right track, and it helps us continue improving for all our customers. Published on October 15, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
