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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Sometimes customer service be rude and u got some that’s not rude but overall Payless is a good prepaid service
Response: Thank you for sharing your feedback, Vantrice. We're glad to hear that you consider Payless a good prepaid service overall and that your experience has been positive in many respects. We also appreciate you bringing up your concerns about customer service interactions. We understand how important it is to receive courteous and respectful assistance every time you reach out. Your comments help us recognize where we are doing well and where we can continue to improve. Our goal is to provide consistently helpful service across every customer interaction, and feedback like yours is valuable in helping us achieve that. Thank you for taking the time to leave a review and for being a valued customer, Vantrice. We appreciate your support and look forward to continuing to serve you. Published on September 10, 2026
Pretty Pleased with yall services So far!
Response: Hi Raymond, Thank you for your 4-star review! We're glad to hear you're pretty pleased with our service so far. It's great to know that your experience has been positive, and we appreciate you taking the time to share your feedback. If there's ever anything we can do to make your experience even better, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us! Published on August 24, 2026
I just signed up so 4 stars for making it easy
Response: Hi Ericia, Thank you for your review and for choosing us! We're glad the sign-up process was easy and straightforward. We noticed you mentioned 4 stars for making it easy, and we'd love to know what we could do to make your experience a full 5 stars. Any feedback or suggestions would be greatly appreciated as we continue to improve. Thank you for taking the time to share your thoughts! Published on August 14, 2026
Love the service will recommend it to everyone
Response: Hi Shenikwa, Thank you for taking the time to share your feedback! We're so glad to hear that you love the service and would recommend us to others. Hearing that our customers feel confident enough to spread the word means a lot to our team. Your support encourages us to keep delivering the quality service our customers deserve. We look forward to continuing to assist you whenever you need us. Thank you again for your recommendation, Shenikwa! Published on August 11, 2026
Dope and very easy to work with and good service
Response: Hi Joseph, Thank you for taking the time to share your feedback! We're glad to hear that you found the process easy and that you received good service. It's especially rewarding to know that working with our team was a positive experience. We know how important it is to have a straightforward, hassle-free experience, and our team works hard to make every interaction as smooth and efficient as possible. Your comments let us know we're on the right track. Thank you for choosing us, Joseph. We appreciate your support and look forward to continuing to provide the great service you deserve! Published on August 07, 2026
Awesome start! Thank you.
Response: Hi Stephanie, Thank you for taking the time to share your feedback. We're thrilled to hear your experience got off to an awesome start and that our team made a positive impression. Your kind words mean a lot to us. We appreciate your support and look forward to continuing to provide the great service you expect. If there's ever anything we can do to make your experience even better, please don't hesitate to let us know. Thank you again for choosing us, Stephanie! Published on August 07, 2026
The previously discussed with myself
Response: Hi Robert, Thank you for your 4-star review and for taking the time to share your feedback. I understand you're referring to matters that were previously discussed, and I appreciate you highlighting that experience. We recognize the importance of ensuring prior conversations are accurately reflected and followed up on. Your comments are valuable and help us evaluate how we communicate and support our customers. We'd welcome the opportunity to review the details further and make sure everything has been addressed as intended. If there's anything additional you'd like to discuss, please reach out to us directly so we can take a closer look and assist where needed. Thank you again, Robert, for your review and for choosing us. Published on August 04, 2026
Grwat company for lights
Response: Thank you for your 4-star review Jahmekia! We're glad to hear you think we're a great company for your electricity service. We truly appreciate your support and the opportunity to serve you. We'd love to know what we could do to make your experience worthy of a 5-star rating. If you have any suggestions or feedback, please let us know—we're always looking for ways to improve and better serve our customers. Thank you for choosing us! ⭐⭐⭐⭐😊 Published on July 27, 2026
Customer service have been very good to me, very helpful and professional they do try to help out as much as possible. Have been recommending to family and friends
Response: Hi Adolfo, thank you for your 4-star review and for sharing your experience. We're glad to hear our customer service team has been helpful, professional, and committed to assisting whenever possible. Your recommendation to family and friends means a great deal to us, and we appreciate your support. We will continue working to provide the level of service you expect. If there is ever anything more we can do to help, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026
Fast and easy process!
Response: Hi Daniel, Thank you for your 4-star review! We're glad to hear that you found the process fast and easy. We know that getting service set up quickly and without complications is important, and it's great to know your experience reflected that. We appreciate you taking the time to share your feedback. Our team is committed to providing a simple and efficient experience for every customer, and we look forward to continuing to serve you. If you ever have any questions or need assistance, we're here to help. Thank you for choosing Payless Power, Daniel! Published on July 13, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
