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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love the pay as you go power. This computer is really good and will definitely work with you and do their best with providing service and help as needed.
Response: Hi Yashekia, Thank you for the 5 stars! We’re happy you’re enjoying the pay-as-you-go service and have had a positive experience with our team. We truly appreciate you choosing Payless Power! Published on October 09, 2026
Kiero luz recargada para hoy
Response: Hola, Karen: ¡Gracias por las 5 estrellas! Agradecemos sus comentarios y entendemos que necesitaa ayuda. Nuestro equipo de atención al cliente estará encantado de ayudarle con cualquier pregunta o inquietud que tenga. Published on October 09, 2026
Started out high but over the few weeks the daily cost dropped tremendously. Daily updates, easy payments. Very Happy
Response: Hi Jerrel, Thank you for the 5 stars! We’re glad to hear your daily costs have decreased and that you’re enjoying the daily updates and easy payments. We appreciate you choosing Payless Power! Published on October 09, 2026
Loving it!! All I can say.📈
Response: Hi John, We love hearing that you’re loving it! Thank you for the 5-star review and for choosing Payless Power! Published on October 09, 2026
Great ,easy service !!
Response: Hi Cruz, Thank you for your 5-star review! We’re glad our service has been easy and convenient for you. We truly appreciate your support! Published on October 09, 2026
They are the best
Response: Hi Bobby, Thank you for the 5 stars and the wonderful compliment! We’re happy you’ve had a great experience and appreciate you choosing Payless Power! Published on October 09, 2026
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Response: We appreciate your 5-star rating! Thank you for your support and for choosing Payless Power. Published on October 09, 2026
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Response: Hi Faye, Thank you for the 5 stars! We’re glad you had a great experience and appreciate you choosing Payless Power! Published on October 09, 2026
Good.so far we.will have to see how the first week goes
Response: Hi Lacy, Thank you for your 4-star review! We're glad to hear that your experience has been good so far and that things are off to a positive start. We understand that the first week of service can be an important time as you get familiar with your account and see how everything works day to day. We appreciate you giving us the opportunity to earn your confidence and sharing your initial impressions. Our team is committed to providing reliable service and support throughout your experience, and we're here to help if any questions come up along the way. We hope your first week continues to go smoothly and that your experience remains a positive one. Thank you again, Lacy, for your feedback and for choosing us. We look forward to serving you and hopefully earning that fifth star in the future! Published on October 08, 2026
Great service and great customer service.
Response: Hi Lionel, Thank you for the 5-star review! We're thrilled to hear that you've had a great experience with both our service and our customer service team. We understand how important it is to have dependable service and helpful support whenever you need assistance. Your feedback lets us know that we're delivering the level of care and reliability that our customers deserve, and we truly appreciate you taking the time to share your experience. We'll continue working hard to provide the great service you've come to expect. Thank you again, Lionel, for your kind words, your support, and for choosing us. We look forward to serving you for many years to come! Published on October 08, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
