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Payless Power Reviews
Read reviews from Payless Power customers
Love this company
Rachel R.
in Wichita Falls
Published on July 07, 2026
Response: Hi Rachel, Thank you for your 5-star rating and for sharing your feedback. We're thrilled to hear that you love this company. Knowing that we've earned your trust and satisfaction means a great deal to our team. We truly appreciate your support and will continue working hard to provide the reliable service and positive experience you expect. We look forward to serving you again in the future! Published on July 07, 2026
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Thomas R.
in Dallas
Published on July 07, 2026
Response: Hi Thomas, Thank you for your 5-star rating and for taking the time to leave a review. We're glad to receive your feedback and appreciate your support. Knowing our customers have a positive experience is important to us, and your rating lets us know we're on the right track. We value your support and will continue working hard to provide reliable service and a great customer experience. We look forward to serving you again in the future! Published on July 07, 2026
I love this company not planing to leave I was looking for a company for years and finally found the right one
Ismael D.
in Houston
Published on July 06, 2026
Response: Hi Ismael, Thank you for the amazing 5-star review! We're honored to hear that after searching for the right company for years, you found what you were looking for with us. Building that kind of trust and confidence is exactly what we strive for every day. It's wonderful to know that your experience has been so positive that you plan to stay with us long term. We are committed to continuing to provide the reliable service, transparency, and support that earned your loyalty in the first place. Thank you for sharing your experience and for choosing us, Ismael. We truly appreciate your trust and look forward to serving you for many years to come! Published on July 06, 2026
It was easier than I thought to make a payment
Lawanda S.
in Lake Jackson
Published on July 06, 2026
Response: Hi Lawanda, Thank you for the 5-star review! We're so glad to hear that making a payment was easier than you expected. We understand how important it is to have a simple and hassle-free payment experience, and it's wonderful to know that the process worked smoothly for you. Our team is committed to keeping payments convenient and straightforward, so customers can manage their accounts with confidence. We appreciate you taking the time to share your experience and let others know about it. Thank you for choosing us, Lawanda! We look forward to continuing to serve you. Published on July 06, 2026
Easy auto pay- love daily usage text
Barbara T.
in Benbrook
Published on July 06, 2026
Response: Hi Barbara, Thank you for the 5-star review! We're delighted to hear that you find the auto-pay process easy and that you're enjoying the daily usage text updates. Having convenient payment options and clear visibility into account activity is important, and it's great to know those features are adding value to your experience. We'll continue working to provide simple, transparent tools that help you stay informed and manage your account with confidence. Thank you for taking the time to share your feedback. We appreciate your support, Barbara, and look forward to continuing to serve you! Published on July 06, 2026
10/10 would recommend !!
May M.
in Mcallen
Published on July 06, 2026
Response: Hi May, Thank you for the 5-star review! We're delighted to hear that your experience was a 10/10. Recommendations like yours mean a great deal to our team because they reflect the trust and confidence our customers have in our service. We're committed to continuing to provide a simple, reliable, and positive experience every step of the way. Thank you for taking the time to share your feedback and for recommending us to others. We appreciate your support, May! Published on July 06, 2026
Buen proceso de pago fácil y rapido
Victor C.
in Houston
Published on July 06, 2026
Response: Hola Victor, ¡Muchas gracias por tu reseña de 5 estrellas! Nos da mucho gusto saber que encontraste el proceso de pago fácil y rápido. Sabemos lo importante que es contar con una experiencia sencilla y eficiente, y nos alegra que nuestro servicio haya cumplido con tus expectativas. Seguiremos trabajando para ofrecer procesos claros, ágiles y convenientes para todos nuestros clientes. Agradecemos que hayas tomado el tiempo de compartir tu experiencia. ¡Gracias por confiar en nosotros, Victor! Published on July 06, 2026
Awesome company!! So easy to switch over especially when loosing a business and nobody taking a chance on you because or credit! This is by far the best way and you see exactly what you’re paying daily!! Recommended to everyone I know!!
Carl G.
in Galveston
Published on July 06, 2026
Response: Hi Carl, Thank you for the amazing 5-star review! We're glad to hear that switching over was easy and that our service provided an option when other opportunities felt out of reach. Having clear, transparent daily payments is something we value, so it's great to know you appreciate being able to see exactly what you're paying each day. Your experience highlights what we strive for—making the process simple, straightforward, and accessible while giving customers confidence in managing their payments. We're especially grateful that you've recommended us to others, as there is no greater compliment than earning your trust and support. Thank you for choosing us, Carl. Published on July 06, 2026
I’ve only just signed up but will say the Customer Service Rep was wonderful and sooo helpful!
Lynette B.
in Mckinney
Published on July 06, 2026
Response: Hi Lynette, Thank you for the 5-star review and for choosing to sign up with us! It's wonderful to hear that the Customer Service Representative was so helpful and made a great first impression. We know getting started can be an important part of the experience, and we're glad you received the support you needed. We appreciate you taking the time to share your feedback and look forward to continuing to provide the same level of service as you get to know us better. Welcome aboard, Lynette, and thank you for your kind words! Published on July 06, 2026
Easy and simple
Alejandro A.
in Houston
Published on July 06, 2026
Response: Hi Alejandro, Thank you for the 5-star review! We're glad to hear your experience was easy and simple. Providing a straightforward and hassle-free process is important to us, and it's great to know we delivered that for you. We appreciate you taking the time to share your feedback and look forward to serving you again in the future. Thank you for choosing us! Published on July 06, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.


