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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good jobsssssssssssssssssßsß
Response: Thank you, Rebecca, for your 5-star review! We're so glad to hear you're happy with our service. Your kind words mean a lot to our team and motivate us to keep providing the best experience possible. Thank you for choosing Payless Power! 💙⚡️ Published on October 26, 2026
Amazing services, looking forward to hopefully be happy with this company
Response: Thank you, Alizea, for your 5-star review! We're thrilled to hear that you've had an amazing experience so far. We appreciate the opportunity to serve you and look forward to continuing to meet your expectations. Thank you for choosing Payless Power, and we hope to keep you happy for years to come! 💙⚡️ Published on October 26, 2026
Súper contenta estoy con ustedes súper recomendados
Response: Gracias, Adriana, por su reseña de 5 estrellas. Nos llena de satisfacción saber que está tan contenta con nuestro servicio y que nos recomienda. Comentarios como el suyo nos motivan a seguir brindando la mejor atención y una experiencia de calidad a nuestros clientes. ¡Gracias por confiar en Payless Power! 💙⚡️ Published on October 26, 2026
Muy buena la luz
Response: Gracias, Breissy, por su reseña de 5 estrellas. Nos alegra saber que está satisfecha con nuestro servicio de electricidad. Nuestro objetivo es brindar un servicio confiable, conveniente y accesible para todos nuestros clientes. ¡Gracias por elegir Payless Power y por compartir su experiencia con nosotros! 💙⚡️ Published on October 26, 2026
Gracias a su servicio de electricidad no me siento presionada cada mes con los cargos tan altos
Response: Gracias, Cintia, por tu reseña de 5 estrellas. Nos alegra mucho saber que nuestro servicio de electricidad te ayuda a sentirte más tranquila y sin la presión de cargos mensuales tan altos. Trabajamos cada día para ofrecer opciones flexibles y accesibles que se adapten a las necesidades de nuestros clientes. ¡Gracias por confiar en Payless Power y por permitirnos servirte! 💙⚡️ Published on October 26, 2026
I love to have the opportunity to know what’s my balance 😌
Response: Thank you, Anayeli, for your 5-star review! We're glad you love having the ability to easily check your balance. We work hard to provide convenient tools and services that help you stay informed about your account. Thank you for choosing Payless Power! 💙⚡️ Published on October 26, 2026
I love it very convenient
Response: Hi Dakosha, Thank you for the 5-star review! We're thrilled to hear that you love the service and find it very convenient. Making electricity simple, affordable, and hassle-free is our goal, and we're glad we've been able to provide that for you. We truly appreciate your support and thank you for choosing Payless Power! Published on October 23, 2026
Communicative and reliable
Response: Thank you for your 5-star review Myeisha! We're so glad to hear you find our service communicative and reliable. Providing clear communication and dependable service is what we strive for every day. We truly appreciate your support and thank you for choosing Payless Power! Published on October 23, 2026
I am paying $300 monthly for a 1 bedroom . I work all day. I have had this service for about. 3 months and I got disconnected for owing 89 Cents. Unbelievable. I think it’s time to switch to a different provider
Response: Hi Maribel, Thank you for sharing your feedback. We understand your concern regarding your monthly electricity costs and the disconnection that occurred due to an outstanding balance of $0.89. After having service for only a few months, we recognize how unexpected that situation may have seemed. Because electricity usage, weather conditions, home energy efficiency, and household consumption patterns can all affect monthly costs, bills can vary from month to month. We also understand that balancing energy expenses while maintaining a busy work schedule can be challenging. We'd appreciate the opportunity to review your account in detail, explain the charges, and discuss the circumstances surrounding the disconnection. Our team can also review your usage history and help identify ways to better manage your account moving forward. (Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM.) Maribel, we value your feedback and the opportunity to serve you. We hope to speak with you soon and address your concerns directly. Published on October 22, 2026
Y’all are just amazing
Response: Hi KiOnthane, Thank you for your 5-star review! We're thrilled to hear that you think we're amazing. Knowing that we've provided an experience that earned such high praise means a lot to our team. We work hard to deliver reliable service and helpful support, and it's rewarding to know those efforts have made a positive impression. We truly appreciate you taking the time to share your feedback, KiOnthane. We'll continue working to provide the excellent service you've come to expect. Thank you for being a valued customer! Published on October 22, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
