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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Great light company
Response: Thank you, Searia, for your 5-star review! We're delighted to hear that you think Payless Power is a great light company. We understand how important reliable service and affordable electricity are, and we're glad we've been able to provide a positive experience for you. Thank you for choosing Payless Power and for taking the time to share your feedback. We look forward to continuing to serve your energy needs. Published on September 30, 2026
great service and no problems
Response: Thank you, Amanda, for your 5-star review! We're delighted to hear that you've experienced great service and have had no problems with us. Providing reliable electricity service and a hassle-free customer experience is exactly what we strive for every day. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
I am very happy. So please cut my lights back on. Thanks 🙏🏽🙏🏽
Response: Thank you, Helaine, for your 5-star review! We're delighted to hear that you're very happy with your experience. We appreciate you taking the time to share your feedback and are glad to know our service has made a positive impact. Regarding your request to have your lights turned back on, we'd be happy to review your account and discuss your service status. Please contact our Customer Care team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, and one of our representatives will be glad to assist you. Thank you for choosing Payless Power. We look forward to serving you. Published on September 29, 2026
Thanks for welcoming me
Response: Thank you, Gabriela, for your 5-star review! We're delighted to hear that you felt welcomed from the start. Providing a friendly, supportive experience for our customers is very important to us, and we're glad we could make a positive first impression. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Thank you for the service it was great
Response: Thank you, Travia, for your 5-star review! We're delighted to hear that you had a great experience with our service. Providing reliable electricity service and helpful support to our customers is our top priority, and it's wonderful to know we met your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
I love payless Power
Response: Thank you, Priscilla, for your 5-star review! We're thrilled to hear that you love Payless Power. Providing reliable service, convenient account management, and a positive customer experience is what we strive for every day, and it's wonderful to know we've earned your trust. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Great with the help!
Response: Thank you, Angela, for your 5-star review! We're thrilled to hear that you had a great experience with the help you received. Our team is committed to providing friendly, reliable support and making every interaction as smooth and helpful as possible. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
This company sucks ass !! The rates are ridiculous I called three times waited on hold 20 plus mins each time just for the representative to hang up on me once the call was connected .
Response: Thank you, ShuTerra, for your review. We understand your concerns about electricity rates and the difficulty you experienced when trying to reach our Customer Care team. We also recognize how frustrating it can be to wait on hold and then not get the assistance you were seeking. We'd appreciate the opportunity to look into your experience and address your concerns directly. Please contact our Customer Care team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, so we can review your account, discuss your rate concerns, and learn more about your interactions with our team. Thank you for sharing your feedback. It helps us identify opportunities to improve both our service and customer experience. Published on September 29, 2026
I enjoy the price here it’s in my budget.
Response: Thank you, Kathy, for your 5-star review! We're delighted to hear that our pricing fits within your budget. We understand how important affordable electricity service is, and we're glad our options help you manage your energy costs with confidence. We appreciate you taking the time to share your experience and let us know that our service is meeting your needs. Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Payless is a very great company.
Response: Thank you, Dominique, for your 5-star review! We're thrilled to hear that you think Payless Power is a very great company. Providing reliable service, helpful support, and a simple way to manage electricity costs is what we strive for every day. We appreciate you taking the time to share your experience and your kind words. Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
