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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Great 😊 company show you how much you waste and how much u have left and it give you a estimate how long u will have light very affordable as well wish the monthly one wasn’t so expensive thou
Response: Hi Maria, Thank you for your 4-star review! We're glad to hear that you find our service affordable and that the daily updates on your electricity usage, remaining balance, and estimated days of service are helpful. We understand how important it is to have visibility into your energy usage so you can better manage your budget and make informed decisions. It's great to know that these tools are providing value and helping you keep track of your account. We also appreciate your feedback regarding monthly costs. Customer insights like yours help us better understand what's important to the people we serve and where we can continue to improve. Thank you for taking the time to share your experience, Maria. We appreciate your business and look forward to continuing to provide you with reliable service and useful account management tools! Published on November 11, 2026
Great Service, Great Price.
Response: Hi Luis, Thank you for the 5-star review! We're glad to hear you're receiving great service at a great price. Knowing we're meeting your expectations means a lot to us. Thank you for being a valued customer! Published on November 11, 2026
Aaaaaaaaaaaaaaaa
Response: Hi Muhnd, Thank you for your 4-star rating! We appreciate your support and are grateful for the opportunity to serve your electricity needs. If there's ever anything we can do to make your experience even better, we're here to help. Thank you for being a Payless Power customer! Published on November 11, 2026
I love it amazing service!
Response: Hi Tremaine, Thank you for the 5-star review! We're thrilled to hear you're loving the service. Your support means a lot to us, and we'll keep working hard to provide the amazing experience you deserve. We appreciate you being a valued customer! Published on November 11, 2026
Hopefully this is a great company to have service through
Response: Hi Kevin, Thank you for your review! We appreciate the opportunity to earn your trust and are glad you've chosen Payless Power. If there's ever anything we can do to help, our team is here for you. Thank you for choosing Payless Power. Published on November 11, 2026
Thank you for working with me. I am so sorry. I didn’t realize my card had expired. Thank you for showing me grace. Wishing you all much success and the very best! W. Marie Simien
Response: Hi Wyzetta, Thank you so much for your thoughtful review. We're grateful we could help when you needed us, and we're glad the payment issue was resolved smoothly. Your kind words and well wishes truly mean a lot to our team. We appreciate your trust and are honored to serve you. Wishing you all the best, and thank you for choosing Payless Power. 💙 Published on November 11, 2026
Great 😊 company show you how much you waste and how much u have left and it give you a estimate how long u will have light very affordable as well wish the monthly one wasn’t so expensive thou
Response: Hi Maria, Thank you for your review! We're glad you find our tools helpful for tracking your usage, balance, and estimated days of service. We also appreciate your feedback about monthly plan pricing, and we'll continue working to provide options that deliver value and transparency for our customers. Thank you for choosing Payless Power. Published on November 11, 2026
Horrible pricing you think you would pay less but you actually pay more. Prepaid is a joke it says my average cost per day is like $10 and half the time I’m not even home, mind you it’s just my daughter and I. My daughter is also at school half the time. I would not recommend to any friends or family.
Response: Hi Jazmin, Thank you for sharing your feedback. We understand that seeing higher-than-expected daily electricity costs can be frustrating, especially for a household with limited occupancy. Our prepaid service charges are based on the actual energy used by the home, and factors such as HVAC systems, appliances, insulation, and seasonal temperatures can impact usage even when no one is home. We'd welcome the opportunity to review your account and help you better understand your daily usage and costs. Please contact our Customer Care team so we can assist you further. Thank you for your feedback. Published on November 11, 2026
Just say thank you and God bless you
Response: Hi Glayds, Thank you for the 5-star review and your kind words. We truly appreciate your support. God bless you as well, and thank you for choosing Payless Power. 💙 Published on November 11, 2026
So far so good , no problems at all ! It is very easy , simple , and straight forward !
Response: Hi Dylan, We're glad to hear things have been smooth and hassle-free for you so far! Thank you for sharing your experience and for choosing Payless Power. We'll keep working to make managing your electricity simple and easy. Thank you for your support. Published on November 11, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
