En Español (866) 963-9353
PO Box 975428
Dallas, TX 75397-5428

About Us

We're Here to Help

We have plans to support you and your energy needs

Payless Power’s mission is to provide simple, affordable electricity for all

Our Goal

At Payless Power, our goal is to provide flexible prepaid and traditional electric plans that are competitively priced, while providing the best customer service through the use of technology, innovation, and creative thinking that allow us to forge long-term customer relationships.

The hallmarks of Payless Power include easy sign up with instant approval and no credit checks or deposits; transparent pricing with no gimmicks; prepaid electricity that keeps prices low; informed customers who can save money by controlling usage or adding to their balance without fear of disconnection; stellar customer service that understands our unique customers’ needs and solves problems with speed and kindness. Instead of giving the customer only two options — pay their bill in full or have electricity shut off — we strive to be as flexible with payments as the customer needs us to be and allow weekly (or even more frequent) payments if necessary to fit the customer’s budget.

Our customer care philosophy is designed to make the process easy for customers:

  • Payless Power strives to provide “no-surprise” pricing, so the customer avoids hidden charges or excessive penalties.
  • Payless Power is a full disclosure company, which means we intend to fully educate customers about their service, costs, and expectations to avoid problems and customer service issues.
  • Our goal is to answer the telephone or ‘Contact Us’ requests quickly, while resolving the customer’s issue with the first contact. We pride ourselves on an easy-to-navigate phone system for faster service.
  • Our call centers are in the USA.

We are a Texas electric company, and therefore, we care about Texans. For the future, Payless Power leadership envisions adding traditional and postpaid electricity plans to their services.

Our History

Payless Power was borne from the imaginations of three enterprising brothers who were inspired by their grandfather’s entrepreneurial spirit. In partnership with his own brother, the Youngs’ grandfather started Samsill Plastics out of his garage, a company that still exists today. After recognizing a need in their own communities, Brandon, Byron, and Brian Young created Payless Power in 2005 to help underserved Texas customers secure affordable, reliable electricity.

The company was founded as a prepaid retail electric provider (REP) for those with little credit or a difficult credit history. Payless Power, based in Fort Worth, serves more than 400 residential communities throughout the Lone Star state. In addition, the company partners with Utility Choice to provide commercial and business electricity plans. Texas deregulated its energy market in 1995, and independent companies began offering competitive electricity choices in 2002. The founders understand the importance of family and small business in Texas, which is why Payless Power helps people stay connected with affordable electricity, regardless of income or credit history.

CEO Brandon Young

Community Involvement

The Youngs’ grandfather founded the Christ’s Haven children’s home at a farm in Keller, Texas, in 1956, which the brothers continue to support personally and through company sponsorships. Payless Power was named Outstanding Corporate Partner of the Year for Christ’s Haven. Additionally, Payless Power supports the Down Syndrome Partnership of Tarrant County in their “Lose The Training Wheels” program and works with Habitat for Humanity. Payless Power encourages and empowers their staff to remain involved in the community with paid volunteer hours and welcoming employee ideas for charitable work.

Brandon Young serves as a voting member of the Via One family of companies, which focuses on Lifeline Telephone Service, Emergency Broadband Benefit (EBB), and 5G network buildout and engineering. The organization’s core focus is to bring telephone and internet service to the underserved and underprivileged communities throughout the United States.

Christ's Haven for Children

Outstanding Corporate Partner of the Year

What our customers are saying

See why our power customers say we're the best electricity provider in Texas!

Affordable and easy to make payments

I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…

Christine M. in Killeen

Happy Customer

I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…

Julia L. in Webster

Long term customer

I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.

Kalandra H. in McKinney