Our Mission
We are tenacious and operate with an elevated sense of urgency to meet and exceed the expectations of every client and employee!
Our History
Payless Power is owned and operated by three brothers. As a family-owned business, we take great pride in serving our customers with care and respect.
We understand the importance of family and small business in Texas which is why we have been helping people stay connected with cheap electricity, regardless of income or credit history, since 2005.
Our Goal
At Payless Power, our goal is to provide flexible prepaid and post-paid electric plans that are competitively priced while having the best customer service through the use of technology, innovation, and creative thinking that will allow us to forge long-term customer relationships.
We are a Texas electric company and therefore, we care about Texans. This is why we offer Texas electricity at the best rates and with the best service. At Payless Power, our goal is helping you to save money and obtain reliable prepaid electricity — no matter where you live in Texas. As the leading no-deposit electric company in Texas, we do this through the highest level of customer service and meeting the needs of the consumer. Instead of giving the customer only two options — pay their bill in full or be shut off — we strive to be as flexible with payments as the customer needs us to be and allow weekly (or even more frequent) payments if necessary to fit the customer’s budget.
Our customer care philosophy is designed to make the process easy for YOU:
- Payless Power strives to not surprise the customer with hidden charges or excessive penalties.
- Payless Power is a full disclosure company, which means that we intend to fully educate customers about their service, costs, and expectations to avoid problems and customer service issues.
- Our goal is to answer the telephone or web chat services quickly, while resolving the customer’s issue with the first contact. We pride ourselves on an easy-to-navigate phone system for faster service.
- Our call centers are in the USA.
