New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Why Choose Payless Power
Transparency, Everyday Low Rate, and Responsive Customer Support
People choose Payless Power in Texas because of its commitment to flexibility, transparency and affordability. Unlike traditional providers, Payless Power also offers prepaid electricity plans that allow consumers to control their consumption and expenses. With options that do not include long-term contracts or credit checks, customers appreciate the freedom to manage their energy consumption according to their budget and needs. There is a plan option that’s right for every Texan.
Additionally, Payless Power’s dedication to customer service sets it apart. From easy online account management to responsive support, users experience convenience at every step. Along with competitive rates and innovative energy management tools, Payless Power is emerging as the preferred choice for Texans looking for reliable and affordable electricity solutions. Read some of the recent reviews from past and present Payless Power customers.
Fast and easy low payment required to start
Response: Hi Deeadra, Thank you for sharing your feedback. We're glad to hear that the process was fast and easy for you and that the low payment requirement helped you get started quickly. We know convenience and affordability are important when making these decisions, so it's great to hear that your experience reflected that. We appreciate you choosing us and look forward to being here for you throughout your journey. Thank you again for your review! Published on August 20, 2026
10/10 Recommend
Good job only customer service
How do i get released from the switch hold?
I love the ease and customer service
Response: Hi Jessica, thank you for the 5-star review! We're delighted to hear that you love the ease of our process and the customer service you received. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to helping you again in the future. Thank you! 🙏😊 Published on August 18, 2026
Easy setup!! Thank you for making this such a breeze.
Response: Hi Jesse, thank you for the 5-star review! We're thrilled to hear the setup was easy and that we could make the process such a breeze for you. We truly appreciate your feedback and look forward to serving you again in the future! 😊 Published on August 18, 2026
Muy bien servicio gracias
Response: Hola, Julieta. ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste un muy buen servicio. Agradecemos tu confianza y esperamos atenderte nuevamente pronto. Published on August 18, 2026
Switched over with low payment and fast service.
Response: Hi Fernando, Thank you for the 5-star review! We're thrilled to hear that switching over was quick and easy for you, and that you're enjoying the lower payment. Providing fast, hassle-free service and helping our customers save money is exactly what we strive for. We appreciate your trust in us and look forward to continuing to serve you. Welcome aboard! ⭐⭐⭐⭐⭐ Published on August 14, 2026
Everthimg is good so far
Response: Hi Shaquille, Thank you for taking the time to share your feedback. It's great to hear that everything has been good so far and that your experience has been meeting your expectations. We appreciate you choosing us and are glad things are off to a positive start. If there is ever anything we can do to make your experience even better, please don't hesitate to let us know. We look forward to continuing to serve you and hope to keep earning your trust along the way. Thank you again for your review, Shaquille! Published on August 13, 2026
Thank yall 🙏🏾
Response: Hi Desmond, Thank you for taking the time to leave us a 5-star review! We're grateful for your support and appreciate you choosing us. Knowing you had a positive experience means a lot to our team, and we look forward to serving you again in the future. Thanks again, Desmond, for your kind words and for being a valued customer! Published on August 12, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
