Payless Power Reviews
Read reviews from Payless Power customers
Buen Servicio al cliente
Xiomara O.
in Dallas
Published on June 10, 2026
Response: Hola Xiomara, Gracias por compartir tu experiencia. Es muy valioso saber que recibiste un buen servicio al cliente, ya que ese es uno de los aspectos que más cuidamos en cada interacción. Nos alegra que la atención haya cumplido con tus expectativas y te haya dejado una impresión positiva. Comentarios como el tuyo nos motivan a seguir brindando un servicio atento, claro y confiable. Si en algún momento hay algo más en lo que podamos apoyarte o alguna forma de hacer tu experiencia aún mejor, estamos aquí para ayudarte. Agradecemos mucho que te hayas tomado el tiempo de dejarnos tu reseña, Xiomara. Published on June 10, 2026
Easy straightforward and no hidden agendas. Best move ive made for my household
Koeika C.
in Houston
Published on June 10, 2026
Response: Hi Koeika, We’re so glad to hear that your experience felt easy and straightforward—that’s exactly what we aim for every step of the way. Knowing you found value with no hidden agendas really means a lot to our team. It’s wonderful to hear that this has been the best move for your household. Feedback like yours lets us know we’re making a real difference and helps us continue delivering the kind of service our customers can feel confident about. If there’s ever anything more we can do to support you, we’re always here. Thanks again for choosing us and for sharing your experience, Koeika! Published on June 10, 2026
Easy to use and good timing on notifications
Santino C.
in Fort Worth
Published on June 10, 2026
Response: Hi Santino, Thank you for sharing your experience. It’s great to hear that you found our service easy to use and that the timing of our notifications worked well for you—those details make a big difference in managing your account smoothly. We’re glad the process feels clear and reliable, and your feedback reinforces the importance of keeping everything simple, timely, and user-friendly. If there’s ever a way we can make the experience even more convenient or provide additional support, we’re always here to help. We appreciate you taking the time to leave your review, Santino! Published on June 10, 2026
Help you when you can’t pay
Josie C.
in Mcallen
Published on June 10, 2026
Response: Hi Josie, Thank you for sharing your experience. It’s great to hear that you felt supported during a time when making a payment was challenging—that kind of flexibility and understanding can make a real difference. We’re glad our team was able to provide options and work with you when you needed it most. Moments like these are exactly where we aim to show up and make things a little easier. If you ever need assistance again or want to explore more ways we can support you, we’re always here to help. We truly appreciate you taking the time to leave your feedback, Josie. Published on June 10, 2026
Love this company! Easy processes and awesome customer support!
Andrew B.
in League City
Published on June 10, 2026
Response: Hi Andrew, Thank you for sharing your thoughts! It’s great to hear how much you enjoy working with us, especially when it comes to having easy processes and awesome customer support—that combination is exactly what we aim to deliver every day. We’re glad the experience has been smooth and that our team has been able to provide the level of support you’re looking for. Feedback like yours helps reinforce the importance of keeping things simple, clear, and customer-focused. If there’s ever a way we can make your experience even better or support you further, we’re always here to help. We truly appreciate you taking the time to leave your review, Andrew Published on June 10, 2026
Great service!!!
Kalina L.
in Houston
Published on June 10, 2026
Response: Hi Kalina, Thank you for sharing your feedback! It’s great to see that your experience stood out as great service—that’s exactly what our team strives to deliver every time. We’re glad everything met your expectations and made a positive impression. Feedback like yours helps reinforce what we’re doing well and keeps us focused on providing a consistently high level of service. If there’s ever anything more we can do to make your next experience even better, we’re always here and ready to help. We appreciate you taking the time to leave your review, Kalina! Published on June 10, 2026
Help you when you can’t pay
Josie C.
in Mcallen
Published on June 10, 2026
Response: Hi Josie, Thank you for sharing your experience. It’s great to hear that you felt supported during a time when making a payment was challenging—that kind of flexibility and understanding can make a real difference. We’re glad our team was able to provide options and work with you when you needed it most. Moments like these are exactly where we aim to show up and make things a little easier. If you ever need assistance again or want to explore more ways we can support you, we’re always here to help. We truly appreciate you taking the time to leave your feedback, Josie. Published on June 10, 2026
Fast straight forward
Trevion W.
in Houston
Published on June 10, 2026
Response: Hi Trevion, Thank you for sharing your experience. It’s great to see that everything felt fast and straightforward—that’s exactly the kind of service we aim to deliver every time. Your feedback lets us know that our process is clear, efficient, and easy to work with, which is something we continuously strive to maintain. We’ll keep focusing on making every interaction just as smooth moving forward. If there’s ever anything more we can do to enhance your experience even further, don’t hesitate to let us know. We appreciate you taking the time to leave your review, Trevion! Published on June 10, 2026
GREAT CUSTOMER SERVICE! I LOVE THIS COMPANY! BEEN WITH THEM FOR MANY MANY YEARS.. WOULDNT TRADE THEM FOR NOTHING!
Lisa S.
in Forney
Published on June 10, 2026
Response: Hi Lisa, Reading your review really highlights how much this relationship means to you, and it’s wonderful to see the trust you’ve built with us over the years. Your loyalty and enthusiasm say so much, and it’s truly appreciated. We’re proud to know that our customer service has made such a strong impression and continues to meet your expectations. Long-term customers like you inspire us to keep delivering consistent, dependable support every day. If there’s ever anything we can do to make your experience even better or continue earning that confidence, we’re always here for you. Thank you for being such a valued part of our company, Lisa! Published on June 10, 2026
Experiencia única 100% recomendado
Norma Z.
in Arlington
Published on June 10, 2026
Response: Hola Norma, Gracias por compartir tu comentario. Se nota lo especial que fue tu experiencia, y es muy gratificante saber que la percibiste como única y digna de recomendar al 100%. Nos alegra ver que el servicio cumplió con tus expectativas y dejó una impresión tan positiva. Comentarios como el tuyo nos motivan a seguir ofreciendo experiencias memorables y a cuidar cada detalle en cada visita. Si en algún momento hay algo adicional que desees explorar o en lo que podamos ayudarte para que tu próxima experiencia sea igual o incluso mejor, estaremos encantados de acompañarte. Agradecemos mucho tu recomendación, Norma. Published on June 10, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.


