Payless Power Reviews

Almissa M. in Spring
Published on September 17, 2026

Response: Hi Almissa, Thank you for the 5-star review! We're delighted to hear that you find our prices fair and affordable. Providing great value while delivering quality service is important to us, so it's rewarding to know that your experience reflects that commitment. Your feedback helps reinforce that we're meeting the needs of our customers, and we appreciate you taking the time to share your thoughts. We'll continue working hard to offer the benefits and service you expect at a price that makes sense. Thank you again, Almissa, for your support and for choosing us. We look forward to continuing to serve you! Published on September 17, 2026

Margo B. in Houston
Published on September 17, 2026

Response: Hi Margo, Thank you for the 5-star review! We're thrilled to hear that you love the daily notifications. It's great to know they're helping you stay informed and engaged with the benefits and features available to you. Your feedback lets us know that these updates are providing value, and we're committed to continuing to deliver helpful and timely information. We appreciate you taking a moment to share your experience. Thank you again, Margo, for your support and for being a valued customer! We look forward to continuing to serve you. Published on September 17, 2026

Michael P. in Killeen
Published on September 17, 2026

Response: Hi Michael, Thank you for the 5-star review! We're glad to hear that you felt we did a very good job and that you enjoyed your experience with our company. It's wonderful to know that our team and service made a positive impression. Feedback like yours encourages us to continue providing the quality service our customers deserve. We appreciate you taking the time to share your thoughts and look forward to serving you again in the future. Thank you, Michael, for choosing us and for your support! Published on September 17, 2026

Donald O. in Houston
Published on September 17, 2026

Response: Hi Donald, Thank you for taking the time to share your experience and for the 5-star review! We're delighted to hear that your expectations were exceeded and that you've found even more value than anticipated. It's especially great to know you've been enjoying the credits as well. Your feedback lets us know we're delivering the kind of experience we strive to provide, and we appreciate you choosing us. We look forward to continuing to serve you and helping you make the most of all the benefits available. Thank you again, Donald, for your support and recommendation! Published on September 17, 2026

David A. in Houston
Published on September 17, 2026

Response: Thank you for your 5-star review, David! We're delighted to hear that you've found our electricity pricing affordable and that you've had a positive experience with our customer service. We understand how important it is to have both reliable service and value, and it's wonderful to know we've met your expectations. We truly appreciate your recommendation to your friends and family. Referrals from satisfied customers like you are one of the greatest compliments we can receive, and your feedback encourages our team to continue delivering the high level of service our customers deserve. Thank you for choosing Payless Power, David. We value your support and look forward to continuing to serve your energy needs for years to come! Published on September 17, 2026

Tina C. in Fort Worth
Published on September 17, 2026

Response: Thank you for your 5-star review, Tina! We're delighted to hear that you are very happy with your service from Payless Power. Knowing that we've been able to meet your expectations is wonderful feedback for our team and reinforces our commitment to providing reliable service and a positive customer experience. We appreciate you taking the time to share your thoughts. Your satisfaction is important to us, and we're grateful for the opportunity to serve your energy needs. Thank you for choosing us, Tina. We value your support and look forward to continuing to provide you with excellent service for years to come! Published on September 17, 2026

Eduardo P. in Houston
Published on September 17, 2026

Response: Thank you for sharing your feedback, Eduardo. We understand your concerns regarding the cost of your electricity service and can appreciate how frustrating it can be to see charges that feel significantly higher than what you've experienced in the past. We also recognize that receiving a bill of more than $300 for a partial month would understandably lead you to closely evaluate your options. We appreciate you taking the time to share your experience and your perspective on reviewing rates and charges before enrolling. Customer feedback like yours is important because it helps us better understand the concerns our customers face when managing their energy costs. We would welcome the opportunity to review your account and discuss the charges you experienced in greater detail. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Our representatives can review your account history, answer questions about your billing, and provide additional information regarding your service. Thank you for your feedback, Eduardo. We appreciate the opportunity to learn from your experience and assist you further. Published on September 17, 2026

Daisy G. in Roma
Published on September 17, 2026

Response: Thank you, Daisy, for your 5-star review! We're thrilled to hear that you found our service easy, affordable, and convenient. Providing a simple and budget-friendly experience for our customers is always our goal, and it's great to know we're delivering on that promise. We appreciate you taking the time to share your feedback and look forward to continuing to serve your needs! Published on September 17, 2026

Erica P. in Houston
Published on September 17, 2026

Response: Thank you, Erica, for the 5-star review! We're delighted to hear that you're loving your experience and finding our pricing affordable. Providing great value while maintaining quality service is something we strive for every day. We appreciate you taking the time to share your feedback and look forward to continuing to serve you in the future! Published on September 17, 2026