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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy online payment
Response: Hi Evie, thank you for your 4-star review! We're happy to hear our online payment option has made managing your account easier. We appreciate your feedback and your support! 😊 Published on October 30, 2026
Quick connect and easy to use and understand platform.
Response: Hi Dennis, thank you for your 5-star review! We're happy to hear the setup was quick and that our platform was easy to navigate. We truly appreciate your support and are grateful you chose Payless Power for your energy needs. 😊 Published on October 30, 2026
I like how I’m updated everyday on how much lights I’ve used and my remaining balance
Response: Hi Chislon, Thank you for your 4-star review! We're glad to hear that you appreciate receiving daily updates about your electricity usage and remaining balance. We understand how important it is to stay informed and have visibility into your account, especially when managing energy usage and budgeting expenses. It's great to know that these updates are helping you keep track of your service and make informed decisions throughout the month. Your feedback lets us know that the tools and resources we provide are delivering value, and we'll continue working to make account management as convenient and transparent as possible. Thank you for taking the time to share your experience, Chislon. We appreciate your business and look forward to continuing to serve you! Published on October 29, 2026
Thank you for your services
Response: Hi Trayvon, Thank you for your 5-star review! We truly appreciate you taking the time to thank us for our services. We're glad to know that your experience has been a positive one. We understand how important dependable electricity service is, and it's rewarding to hear that we've been able to meet your expectations. Your feedback means a lot to our team and motivates us to continue providing reliable service and support. Thank you for choosing us, Trayvon, and for being a valued customer. We look forward to serving you for years to come! Published on October 29, 2026
thank you thank you thank you ☺️
Response: Hi James, Thank you for your 5-star review! We're thrilled to hear that you've had such a positive experience with our service. Knowing that we've earned your appreciation means a lot to our team and reinforces our commitment to providing reliable electricity and excellent customer support. We appreciate you taking the time to share your kind words, James. We'll continue working hard to deliver the level of service you've come to expect. Thank you for being a valued customer! Published on October 29, 2026
Great service fast connection I would recommend them to everyone number ones prepaid lowest in price check them out u won’t be disappointed
Response: Hi Cynthia, Thank you for your wonderful 5-star review! We're delighted to hear that you had a great experience with our service and that your connection was completed quickly. We understand how important it is to have an affordable electricity option with a smooth setup process, and it's great to know that our prepaid service has met your expectations. Your recommendation to others means a lot to us and lets us know we're delivering the value and convenience our customers are looking for. We appreciate you taking the time to share your experience, Cynthia. We'll continue working hard to provide reliable service, competitive pricing, and excellent customer support. Thank you for being a valued customer! Published on October 29, 2026
I’m good with the billing amount.
Response: Hi Julian, Thank you for your 5-star review! We're happy to hear that you're comfortable with your billing amount and that our service is meeting your expectations. We understand how important it is to have clear and manageable energy costs, and it's great to know that your current billing arrangement is working well for you. Feedback like yours lets us know we're providing value and helping make managing your electricity service easier. We appreciate you taking the time to share your experience, Julian. Thank you for being a valued customer, and we look forward to continuing to serve your energy needs! Published on October 29, 2026
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Response: Hi Faye, Thank you for your 4-star rating! We appreciate you taking the time to share your feedback and let us know about your experience with our service. It's great to see that your experience has earned a positive rating. We value the opportunity to provide reliable electricity and support, and we're committed to continuing to meet your expectations. If there's anything we can do to make your experience even better, we'd love to hear from you. Thank you for choosing us, Faye, and for being a valued customer. Published on October 29, 2026
👍👍👍👍
Response: Hi Shunta, Thank you for the 5-star review! We're excited to see all the thumbs up and know that you've had a great experience with our service. Your feedback lets us know that our efforts to provide reliable electricity and quality customer support are making a positive impact. We appreciate you taking a moment to share your satisfaction with us. Thank you for choosing us, Shunta. We look forward to continuing to provide the service you've come to expect! Published on October 29, 2026
I’m happy with my service and hope to continue to be happy so Thanj you
Response: Hi Christina, Thank you for your 4-star review and for sharing your experience with us. We're glad to hear that you're happy with your service and that it has been meeting your expectations. We understand how important it is to have a reliable electricity provider, and we appreciate the trust you've placed in us. Your feedback lets us know that we're on the right track, and we're committed to continuing to provide the quality service you expect. We look forward to serving you in the future and helping ensure your experience remains a positive one. Thank you again for choosing us, Christina, and for taking the time to share your thoughts! Published on October 29, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
