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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Awesome service!
Response: Thank you for the kind words, Cinnamon! ⭐⭐⭐⭐⭐ We're thrilled to hear that you had an awesome experience with us. Our team works hard to provide great service, and it's wonderful to know we hit the mark. Thank you for choosing Payless Power, and we appreciate your support! 💙 Published on October 12, 2026
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Response: A big thank you to Faye for the 5-star review! We value every customer experience, and we're delighted to know we've made a positive impression. We appreciate your support! Published on October 12, 2026
Happy with service
Response: Thank you for your 5-star review, Michelle! ⭐⭐⭐⭐⭐ We're so happy to hear that you've been pleased with our service. Your feedback means a lot to us, and we truly appreciate you taking the time to share your experience. Thank you for choosing us, and we look forward to continuing to serve you! Published on October 12, 2026
It’s is not a good service
Response: Hi Charles, Thank you for sharing your feedback. We understand that pricing is an important consideration and appreciate you bringing your concern to our attention. Our Customer Care Team would be happy to review your account and provide additional information about your service and costs. Published on October 09, 2026
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Response: Hi Faye, Thank you for the 5 stars! We appreciate you choosing Payless Power and look forward to continuing to serve you. Published on October 09, 2026
Im enjoying services
Response: Hi Porsha, Thank you for the 5 stars! We’re happy you’re enjoying your Payless Power experience and appreciate your support! Published on October 09, 2026
I’ve been with PAYLESS POWER for 7 years straight…have always been able to” pay as I go” with the minimum about being NO lower than $25.00 Now I can’t make a payment no lower than $40…👀 No notices of Any kind….I’m being forced to switch..its unfortunate. THANKS FOR THE LACK OF CONSIDERATION…
Response: Lametria, thank you for being a customer for the past seven years and for taking the time to share your feedback. We can understand how frustrating it would be to see a change in the minimum payment amount, especially after being accustomed to making smaller payments for so long. Long-time customers like you value consistency, and we appreciate you bringing this concern forward. We recognize that changes affecting account management can have a significant impact, particularly when they come as an unexpected surprise. Your feedback about receiving advance notice is important, and we understand why clear communication matters when customers are making decisions about their service. If you'd like to discuss your account in more detail, our customer care team would be happy to review the available payment options and explain any recent changes that may have affected your account. We appreciate the years you've spent with Payless Power and the opportunity to hear your perspective. You may contact us at 888-963-9363 during office hours are from Monday-Friday 9AM-5PM. Published on October 08, 2026
Never any issues
Response: Ralph, thank you for taking the time to leave a review! We're glad to know you had a positive experience with us. Our goal is to provide simple, reliable service that makes managing your electricity easier, and it's always encouraging to hear when we're meeting our customers' expectations. We truly appreciate your support and look forward to continuing to serve you. Published on October 08, 2026
Good service thank y’all so much
Response: Thank you so much! We're delighted to hear that you've had a positive experience with our service. Your support and kind words are greatly appreciated, and we look forward to continuing to exceed your expectations. 😊 Published on October 09, 2026
Great service company
Response: Thank you for taking the time to leave a review! We're honored to have earned your trust and are glad you've been happy with our service. We appreciate your business and look forward to assisting you again in the future. 😊 Published on October 09, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
