Payless Power Reviews
Read reviews from Payless Power customers
Thank you guys at this time I actually have an emergency and you guys came through just in time….
Response: Hi Franzavia, Thank you for sharing your experience with us. Hearing that you were dealing with an emergency and that our team was able to come through right when you needed it most truly means a lot. Moments like that matter, and it’s important that you can count on timely support when it counts. We appreciate you trusting us during such a critical time and taking a moment to recognize the effort. If there’s anything further you need or any way we can continue to support you, please don’t hesitate to reach out—we’re here for you whenever you need us. Published on May 27, 2026
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Response: Hi Tesha, Thank you for taking the time to leave a 4-star review—we really appreciate your feedback and your support. It’s great to see that your experience was positive overall, and we value the opportunity to continue improving. If there was anything that kept your experience from being a full 5 stars, your input would be incredibly helpful for us to better understand and enhance our service. We’re always looking for ways to make things smoother and more convenient for you. Please don’t hesitate to reach out if there’s anything we can assist with or improve—we’re here to help and would love the chance to make your next experience even better! Published on May 27, 2026
Great easy 10/10
Response: Hi Jose, Thank you for sharing your experience! It’s great to hear that everything felt easy and straightforward—you deserve a smooth process from start to finish. We appreciate you taking the time to leave such a positive review and that you rated us a 10/10. Feedback like yours helps reinforce that we’re delivering the kind of service customers expect. If there’s ever anything more we can do for you, we’re always here to help. Thanks again for choosing us! Published on May 27, 2026
Call never got answered but I paid anyways. Does that mean my power is turned on today?
Response: Hi Rylee, We appreciate you sharing this and for the 5-star rating—it means a lot. I see that your call wasn’t answered, but you went ahead and made your payment and are checking if your power will be turned on today. That’s an important question, especially when you’re expecting service to start the same day. Generally, once payment is processed, your request begins moving forward, but the exact timing for service activation can vary depending on your account details and order status. The best way to confirm your service start for today is to have your account reviewed in real time so everything can be verified. (Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM or by email at [email protected].) We’re here to help make sure everything is set up just as expected, Rylee. Published on May 27, 2026
100% recommended
Response: Jeannette, thank you so much for your 100% recommendation! It’s wonderful to hear that you had such a positive experience with us. Feedback like yours lets us know we’re delivering the level of service our customers expect and deserve. We’re glad everything worked out smoothly for you and that you felt confident recommending us to others. If there’s ever anything more we can do for you, we’re always here and ready to help. Published on May 27, 2026
Good company no problems.
Response: Hi Rebecca, It’s great to hear that everything has been running smoothly for you and that you’ve had a problem-free experience. Keeping things simple and reliable is exactly what we aim for, so your feedback really stands out. We appreciate you taking the time to share your thoughts—it helps reinforce that we’re delivering on what matters most. If there’s ever anything you’d like to explore further or any way we can continue to support you, we’re always here to help. Thanks again for choosing us! Published on May 19, 2026
Good services. Plan to use for a long time . I have invited friends to have an account with y’all
Response: Hi Coleman, It’s great to hear that you’ve had a positive experience with our services and are planning to stick with us for the long term. That kind of trust really speaks volumes, and we’re glad to be part of your journey. It’s especially meaningful that you’ve invited your friends to open accounts with us—your confidence and support don’t go unnoticed, and we truly value that endorsement. We’ll continue working to provide the reliable service you expect. If there’s ever anything we can do to enhance your experience or assist you further, we’re always here for you. Thanks again for being a valued customer! Published on May 19, 2026
Great and fast service able to process online
Response: Hi Krista, It’s great to hear that your experience was both fast and convenient, especially being able to complete everything online. We know how important it is to have a smooth and efficient process, and it’s wonderful to see that came through for you. Your feedback means a lot and helps us continue delivering the kind of service customers expect. If there’s ever anything more we can do to make your experience even better, we’re always here to help. Thanks again for sharing your experience! Published on May 19, 2026
Me gusta mucho el servicio lo recomiendo mucho
Response: Estimada Alicia, Nos alegra mucho leer que te gusta tanto el servicio y que lo recomiendas. Tu comentario refleja lo importante que es para nosotros brindar una experiencia que realmente cumpla con las expectativas de nuestros clientes. Valoramos mucho que hayas tomado el tiempo para compartir tu experiencia, y nos motiva a seguir manteniendo este nivel de atención y calidad en cada interacción. Gracias por tu recomendación y por confiar en nosotros, Alicia. ¡Esperamos seguir acompañándote! Published on May 14, 2026
Esto me parece excelente,algo que no me lo esperaba,rapido y sin complicaciones,no batalle ni nada,todo rapido y ya con servicio electrico ,gracias por la ayuda.
Response: Katherine, Thank you for taking the time to share your experience with us! We understand that your service setup was fast, simple, and completely hassle-free. Getting electricity connected quickly and without complications is essential, and it’s great to hear that the process was smooth for you. We truly appreciate your kind words and your 5-star rating. Your feedback about the speed and ease of service means a lot to our team. If you ever need assistance in the future, we’re here to help. You can also reach us after hours by visiting: https://paylesspower.com/contact-us/ Thank you for choosing Payless Power! Warm regards, Payless Power Customer Care Team ⚡ Published on May 13, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
