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Payless Power Reviews
Read reviews from Payless Power customers
I think it is very convenient using Paylesspower. I think their valuable customers should get better pricing.
Joseph R.
in Santa Fe
Published on July 07, 2026
Response: Hi Joseph, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you find Payless Power convenient to use. We also appreciate your thoughts on pricing for loyal customers and understand how important value is when choosing an electricity provider. Feedback like yours helps us better understand what matters most to our customers, and we'll continue looking for ways to provide a positive and convenient experience. Thank you for your support, and we look forward to serving you again in the future! Published on July 07, 2026
I love the service!
Alex W.
in Dallas
Published on July 07, 2026
Response: Hi Alex, Thank you for your 5-star rating and for sharing your feedback. We're thrilled to hear that you love the service. Knowing that we've been able to provide an experience that meets your expectations means a lot to our team. We truly appreciate your support and will continue working hard to deliver reliable service and a great customer experience. We look forward to serving you again in the future! Published on July 07, 2026
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Eliscia S.
in HOUSTON
Published on July 07, 2026
Response: Hi Eliscia, Thank you for your 5-star rating and for sharing your feedback. We're glad to see that you enjoy the pay-as-you-go option and appreciate the flexibility and control it provides. We understand how important it is to have a service that helps you manage your account in a way that works best for your needs. We truly appreciate your support and will continue working hard to provide a convenient and reliable experience. We look forward to serving you again in the future! Published on July 07, 2026
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Eliscia S.
in HOUSTON
Published on July 07, 2026
Response: Hi Eliscia, Thank you for your 5-star rating and for sharing your feedback. We're glad to see that you enjoy the pay-as-you-go option and appreciate the flexibility and control it provides. We understand how important it is to have a service that helps you manage your account in a way that works best for your needs. We truly appreciate your support and will continue working hard to provide a convenient and reliable experience. We look forward to serving you again in the future! Published on July 07, 2026
Service automatized very good
Julio C S.
in Mcallen
Published on July 07, 2026
Response: Hi Julio, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you find our automated service very good. We understand the importance of having convenient and efficient tools, and it's great to know they're working well for you. We truly appreciate your support and will continue working to provide a smooth and reliable experience. We look forward to serving you again in the future! Published on July 07, 2026
Money and electricity don’t mix well
William W.
in Edna
Published on July 07, 2026
Response: Hi William , Thank you for your 3-star rating and for sharing your thoughts. We understand that managing electricity costs is an important part of every household budget, and value is something customers consider carefully. Your feedback is appreciated and helps us better understand our customers’ perspectives. We’re committed to providing transparent service and helpful tools that make it easier to monitor and manage energy usage. We appreciate you taking the time to leave a review and hope to continue serving you in the future. Published on July 07, 2026
I love how easy it is to pay and stay connected!
Sara K.
in Plano
Published on July 07, 2026
Response: Hi Sara, Thank you for your 4-star rating and for sharing your feedback. We're thrilled to hear that you love how easy it is to make payments and stay connected. We know convenience matters, and it's great to know our services are making things simpler for you. We truly appreciate your support and will continue working hard to provide an easy and reliable experience. We look forward to serving you again in the future! Published on July 07, 2026
Easy and efficient got my light turned on in less than an hour
Gabriela C.
in Corpus Christi
Published on July 07, 2026
Response: Hi Gabriela, Thank you for your 5-star rating and for sharing your experience. We're delighted to hear that the process was easy and efficient and that your lights were turned on in less than an hour. We understand how important it is to get service connected quickly, and it's great to know we were able to make that happen for you. We appreciate your feedback and will continue working hard to provide fast, reliable service for our customers. We look forward to serving you again in the future! Published on July 07, 2026
Money and electricity don’t mix well
William W.
in Edna
Published on July 07, 2026
Response: Hi William, Thank you for your 3-star rating and for sharing your thoughts. We understand that managing electricity costs is an important part of every household budget, and value is something customers consider carefully. Your feedback is appreciated and helps us better understand our customers' perspectives. We're committed to providing transparent service and helpful tools that make it easier to monitor and manage energy usage. We appreciate you taking the time to leave a review and hope to continue serving you in the future. Published on July 07, 2026
Great. Easy to process.
Fidel G.
in Elgin
Published on July 07, 2026
Response: Hi Fidel, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you found the process easy and straightforward. We understand how important a simple and hassle-free experience is, and it's great to know we were able to deliver that for you. We truly appreciate your support and will continue working hard to provide convenient and reliable service. We look forward to serving you again in the future! Published on July 07, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.


