Payless Power Reviews
Read reviews from Payless Power customers
Easy to connect
Response: Hi Susan, Thank you for sharing your experience! It’s great to hear that connecting was easy for you—that’s exactly what we aim for. We understand how important a smooth and simple process is, and we’re glad it met your expectations. Published on November 12, 2025
Always been a good internet service especially if your on a budget
Response: Hi Monica, Thanks so much for sharing your thoughts! Sounds like staying on budget is a big priority for you, and we totally get that. Just to clarify—we actually provide electric service, not internet—but we’d love to make sure your experience with us is just as great. If you ever want tips on saving energy or lowering your bill, we’re here and happy to help. Published on November 11, 2025
I would definitely recommend, the service is fair and affordable for whatever budget you are on
Response: Hi Michael, Thank you for sharing your experience! It’s great to hear that you found our service fair and affordable—it means a lot to us that it fits well with different budgets. We work hard to make sure everyone can access quality service without compromising value, and your feedback shows we’re on the right track. Published on November 11, 2025
Super easy process
Response: Hi Trishala, Thank you for sharing your experience with us! It’s great to hear that the process felt super easy for you—that’s exactly what we aim for. Your feedback confirms that our efforts to make things simple and straightforward are working, and that means a lot to us. Published on November 10, 2025
I just signed up for Payless power a week ago my bill is already $50 which means that it’s gonna be $200 a month. I’m paying over $.18 per kilowatt hour when the average of my area is $.13 per kilo hour. This is making me rethink to go with a different energy company instead.
Really excellent communication around needing to make a payment. Nobody does this well you did thank you. People should study how you do this like tell your manager to read this note because you guys do this way way better than every other business every industry I’ve ever seen so figure it out and then sell it because it’s tremendously better than everyone. It’s exactly the right amount of bother. It’s not too much bother. It’s exactly the right amount of getting directly into there and getting things solved there’s no like I’m gonna help you sort of ******** so thank you. If you don’t sell it I will. I will reverse engineer how you do it and sell the solution now.
Response: Hi Harry, Thank you for sharing such detailed feedback—it’s clear you value effective communication, and we’re thrilled to hear that our approach stood out to you. Your perspective on striking the right balance between being helpful and not overbearing really resonates with what we aim to achieve. We’ll make sure your comments reach our leadership team because insights like yours help us refine and maintain that standard. Published on November 06, 2025
Very straightforward process from start to finish. Busy Mom’s appreciate that so much.
Response: Hi Christine, Thank you for sharing your experience! It’s great to hear that the process felt straightforward from start to finish—that’s exactly what we aim for. We know how valuable time is, especially for busy moms, and we’re thrilled that our approach helped make things easier for you. Published on November 06, 2025
the best company ive dealt with very versitle with professional and knowledgable staff.not just a one way street when it comes to payment options always a way to work out a situation for payment when things get financially tough thankyou payless power,david d
Response: Hi David, Thank you so much for sharing your experience with us! It’s great to hear that you’ve found our team professional, knowledgeable, and flexible. We understand that financial situations can change, and it’s important to us to provide options that make things easier when challenges arise. Your feedback reinforces why we strive to keep payment solutions adaptable for our customers. Published on November 05, 2025
Still wish you would go to post pay billing.
Response: Hi Bobb, Thank you for sharing your thoughts with us. I hear that moving to post-pay billing is something that matters to you, and I understand why that flexibility could make managing payments easier. We appreciate you bringing this up because it helps us see what’s most important to our customers. Right now, our system is designed for pre-pay billing, but we’re always reviewing feedback like yours when considering future updates. I’ll make sure your suggestion is passed along to the team that evaluates billing options. In the meantime, if you’d like, we can walk you through ways to make the current process as convenient as possible—such as setting up auto-pay or reminders. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM to discuss your options. Published on November 04, 2025
Great service good deals
Response: Hi Savon, Thank you for sharing your thoughts with us! It’s great to hear that you enjoyed the service and found good deals—that’s exactly what we aim to provide. We truly value your feedback because it helps us understand what’s working well for our customers. Published on November 03, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
