Payless Power Reviews
Read reviews from Payless Power customers
Would recommend to all family and friends I love this company affordable and easy to get your services started
Response: Hi Veronica, Thank you so much for sharing your experience! It’s wonderful to hear that you found our services affordable and easy to get started—that’s exactly what we strive for. Your recommendation to family and friends means a lot to us, and we’re thrilled to know we’ve earned your trust. Published on December 29, 2025
The fact that I have to overpay on my final bill is ridiculous.
Response: Hi Exavier, I understand how frustrating unexpected charges can feel, and I appreciate you sharing your concerns about the final bill. Your feedback is important, and we want to make sure everything is clear and accurate for you. The best way to review the details and explore any available options is to connect with our Customer Care Team at 1-888-963-9363. They’ll be happy to go over your account and address any questions you have. Published on December 29, 2025
Love the service and the flexibility to pay when I can instead of a full bill all at once
Response: Hi Jikara, Thank you for sharing your experience with us! It’s great to hear that the flexibility in payment options is making a positive difference for you. We understand how important it is to have control over your payments, and we’re glad our approach is helping you manage things in a way that works best for you. Published on December 29, 2025
Love the service and the flexibility to pay when I can instead of a full bill all at once
Response: Hi Jikara, Thank you for sharing your experience with us! It’s great to hear that the flexibility in payment options is making a positive difference for you. We understand how important it is to have control over your payments, and we’re glad our approach is helping you manage things in a way that works best for you. Published on December 29, 2025
Very convenient
Response: Hi Leah, Thank you for sharing your thoughts with us! It’s great to hear that you found our service very convenient—that’s exactly what we aim for. Convenience is such an important part of making your experience smooth and stress-free, and we’re thrilled that it worked well for you. Published on December 29, 2025
Great service at Payless Power! 💪👍🏼🚗
Response: Hi Noel, Thank you for sharing your experience! It’s great to hear that the service at Payless Power met your expectations and made things easier for you. We truly value your feedback because it helps us understand what’s working well for our customers. Published on December 29, 2025
I really like the convenience of the pay as you go. It makes it easier for me to pay my bill instead of having one huge bill. I really like Payless power! It’s convenient and it helps to know how much electricity I am consuming everyday.
Response: Thank you so much for sharing your experience! We’re thrilled to hear that our pay-as-you-go plan makes things easier for you and helps you stay on top of your energy usage. Convenience and transparency are exactly what we aim to provide, so it’s great to know it’s working for you. We truly appreciate your support and look forward to continuing to serve you! Published on December 28, 2025
Had this service for a while now. LOVE IT!! GREAT, daily immediate feedback on usage & cost. AWESOME for planning and to identify when we’re waiting energy use. Or for that matter, when we can splurge and use more!! EASY billing & payments! Just a couple of clicks; all online. Never issues w/ outages!!
Response: Hi John, Thank you for sharing your experience! It’s great to hear how much you value the daily feedback on usage and cost—it sounds like it’s really helping you plan and make informed choices about your energy use. We appreciate you highlighting the convenience of our billing and payment process and the reliability you’ve experienced with no outages. Your feedback reinforces what we strive for: making energy management simple and stress-free. Published on December 26, 2025
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Response: Thank you for sharing your feedback. We understand how important it is for your experience to meet expectations, and we appreciate you taking the time to let us know about your concerns. Your input helps us identify areas where we can improve and ensure that you receive the level of service you deserve. To address this further and find the best possible solution for you, we encourage you to reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Our team will be happy to review your situation in detail and work toward resolving it promptly. Published on December 23, 2025
I love how convenient it is
Response: Hi Tamechical, Thank you for sharing your thoughts! It’s great to hear that the convenience stands out to you—that’s exactly what we aim for. We know how important it is to make things simple and accessible, and your feedback lets us know we’re on the right track. Published on December 23, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
