Payless Power Reviews

Sajid A. in Houston
Published on September 29, 2026

Response: Thank you, Sajid, for your 5-star review! We're delighted to hear that you are very happy with our service. Providing reliable electricity service, clear communication, and a convenient experience for our customers is what we strive for every day. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

Michelle F. in Ozona
Published on September 29, 2026

Response: Thank you, Michelle, for your 4-star review! We're happy to hear that you're satisfied with our service and that you find it easy to understand. Providing clear information and a positive customer experience is important to us, and we're glad that has made a difference for you. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

Omar G. in San Juan
Published on September 29, 2026

Response: Thank you, Omar, for your 4-star review! We're glad to hear that you're happy with the service. Providing reliable electricity service and a positive customer experience is our goal, and it's great to know we're meeting your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026

Kelli L. in Houston
Published on September 24, 2026

Response: Hi Kelli, Thank you for the 5-star review! We're thrilled to hear that whenever you need help, you're able to get the answers you need and that your electricity service has remained uninterrupted. Having you as a customer for around 8 years means a lot to us, and we're grateful for the trust you've placed in Payless Power over the years. It's especially rewarding to hear that you've never been happier with your service, as providing reliable power and responsive support is exactly what we strive for every day. We'll continue working hard to deliver the dependable service and customer care you've come to expect. Thank you again, Kelli, for your loyalty, your kind words, and for being a valued part of the Payless Power family! Published on September 24, 2026

Chris A. in Houston
Published on September 24, 2026

Response: Hi Chris, Thank you for taking the time to share your feedback. We understand your frustration regarding the concerns you raised about payments, service interruptions, and the difficulty of getting clear answers when you needed assistance. Reliable service and accurate account information are important, and we appreciate you bringing these issues to our attention. Feedback like yours helps us identify opportunities to improve both our communication and the overall customer experience. We would like the opportunity to review your concerns in greater detail and ensure your account has been properly addressed. Please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM, so we can look into the situation and provide further assistance. Thank you again, Chris, for sharing your experience. We value your feedback and would welcome the chance to assist you further. Published on September 24, 2026

Tyler H. in Midland
Published on September 24, 2026

Response: Hi Tyler, Thank you for the 5-star review! We're happy to hear that you find our service pretty easy and manageable. We understand how important it is to have a straightforward experience, and it's great to know that we've made things simple for you. Your feedback confirms that we're providing the convenience and ease of use that our customers value most. We'll continue working hard to keep our service accessible, reliable, and easy to manage every step of the way. Thank you again, Tyler, for taking the time to share your experience and for choosing us. We appreciate your support and look forward to continuing to serve you! Published on September 24, 2026

Juan G. in Houston
Published on September 24, 2026

Response: Hi Juan, Thank you for the 5-star review and for taking the time to share your feedback. We're glad to hear that your overall experience has been a positive one, and we appreciate you pointing out the confusion you experienced with the payment notifications. Clear and consistent account information is important, and feedback like yours helps highlight where communication can be improved. Your comments are valuable to us, and we'll continue looking for ways to make payment details and notifications easier to understand. In the meantime, reviewing the full account details when making a payment can help ensure you see all available payment options and requirements. Thank you again, Juan, for your review, your feedback, and your 5-star rating. We appreciate your support and look forward to continuing to serve you! Published on September 24, 2026

Julia A. in Houston
Published on September 24, 2026

Response: Hola Julia, ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que consideras que nuestro servicio es rápido y seguro, y que además lo recomiendas a otras personas. Es muy gratificante recibir comentarios como el tuyo, ya que reflejan la confianza que nuestros clientes depositan en nosotros. Trabajamos todos los días para brindar un servicio confiable, conveniente y que responda a las necesidades de nuestros clientes. Agradecemos mucho que te hayas tomado el tiempo de compartir tu experiencia, Julia. Seguiremos esforzándonos para mantener el nivel de servicio que te ha llevado a recomendarnos. ¡Gracias por elegirnos y por tu apoyo! Published on September 24, 2026

Lesha H. in Graham
Published on September 24, 2026

Response: Hi Lesha, Thank you for the 5-star review! We're thrilled to hear that you think we're an awesome company and that you've been with us for about 10 years. Loyal customers like you are the foundation of our success, and we truly appreciate the trust you've placed in us over the years. It's especially rewarding to hear that you would highly recommend our service. Your long-term experience and recommendation tell us that we're providing the value, reliability, and support that matter most to our customers. We'll continue working hard to deliver the quality service you've come to expect and deserve. Thank you again, Lesha, for your loyalty, your recommendation, and for being a valued member of our community for the past decade. We look forward to serving you for many more years to come! Published on September 24, 2026