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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I have had horrible experiences with this company. My payments are not adding up. Bal is never reflecting correctly
Response: Hi Angela, Thank you for sharing your feedback. We understand your concern regarding payments and a balance that does not appear to be reflecting correctly on your account. When account details don't align with expectations, it's important to have a clear understanding of the activity and charges involved. We appreciate you bringing this to our attention. Our Customer Care team can review your account history, payments, and balance details to help clarify any discrepancies and ensure you have accurate information about your account. Thank you, Angela, for taking the time to let us know about your experience. We encourage you to reach out so we can take a closer look and assist further. Published on August 06, 2026
Great help and really easy to work with
Response: Hi Miguel, Thank you for your review! We're glad to hear that you found our team helpful and easy to work with. Providing a simple, straightforward experience is important to us, and it's great to know we delivered that for you. We appreciate your support and look forward to continuing to serve your electricity needs. Thanks again, Miguel! Published on August 06, 2026
Love the ease and simplicity of this pay-as-you-go model at Payless that does not requires a contract or the Early Termination Fees residential utility power contracts often entail. This is great choice for “short-term” residential electricity needs.
Response: Hi Clifford, Thank you for sharing your experience! We're delighted to hear you're enjoying the ease and simplicity of our pay-as-you-go service. It's great to know that the flexibility of no contract and no early termination fees has made Payless Power a good fit for your needs. We appreciate your recognition of how well this option works for short-term residential electricity needs, and we're committed to continuing to provide convenient, reliable service. Thank you for choosing us, Clifford! Published on August 06, 2026
My account started off great and now I’m spending about five to $600 a month on a one bedroom apartment. Payless power is charging me almost 50 to 70 kW a day and I’m only home for maybe six hours out the whole day. I’ve already replaced a lot of things that the apartment. Even AC unit has been replaced bill. Still coming up. High Payless power won’t do anything about it.
Response: Hi Moises, Thank you for sharing your experience. We understand your concern with seeing higher-than-expected energy costs, especially when you're away from home for much of the day and have already taken steps to improve efficiency, including replacing items in the apartment and the AC unit. Your feedback is important, and we recognize how frustrating it can be when usage doesn't seem to match your expectations. Energy consumption can be affected by a variety of factors, including appliances, HVAC operation, property conditions, and other sources of electrical demand. We encourage you to contact our Customer Care team so we can review your account details, discuss your daily usage patterns, and help identify resources that may provide additional insight into your consumption. We appreciate you bringing this to our attention, Moises, and look forward to the opportunity to assist you further. Published on August 06, 2026
They will help you keep the power on lol
Response: Hi Anthony, Thank you for the great review! We're happy to hear you've had a positive experience with our service. Keeping the power on and providing dependable support when our customers need it most is exactly what we strive for. We appreciate you choosing us and look forward to continuing to serve your energy needs. Thanks again, Anthony! Published on August 06, 2026
I love the service. My mother had it some years back and she loved it also.
Response: Hi Otha, Thank you for your kind review! We're delighted to hear that you love the service, and it's especially meaningful to know your mother was a satisfied customer as well. Earning the trust of multiple generations is something we truly value. We appreciate your support and look forward to continuing to provide the dependable service you and your family can count on. Thanks for choosing us, Otha! Published on August 06, 2026
Great company to have for electricity. The pay as you use feature is really neat.
Response: Hi Quoneisha, Thank you for sharing your experience! We're glad to hear you're enjoying our electricity service and that the pay-as-you-use feature has been a great fit for your needs. It's wonderful to know this option is providing the flexibility and convenience you were looking for. We appreciate your support and look forward to continuing to deliver reliable service and useful features for you. Thanks for choosing us, Quoneisha! Published on August 06, 2026
NO BUT NOW I AM A CUSTOMER
Response: Hi Maria, Thank you for the 5-star review! We're excited to hear you're now a customer and appreciate you choosing us for your lighting needs. Our team is committed to providing the quality products and service that earn your confidence, and we look forward to serving you for years to come. Welcome aboard, Maria! Published on August 06, 2026
Good lights company
Response: Hi Gina, Thank you for your review! We're glad to hear you've had a positive experience with our company. We appreciate you taking the time to share your feedback, and we're committed to continuing to provide reliable products and great service whenever you need us. Thank you for choosing us, Gina! Published on August 06, 2026
Love it here everything was amazing I will never change company’s
Response: Hi James, Thank you for your kind words! We're thrilled to hear everything was amazing and that you've found a company you can count on. Your loyalty means a lot to us, and we look forward to continuing to provide you with great service for years to come. Thank you for being a valued customer, James! Published on August 06, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
