Payless Power Reviews
Read reviews from Payless Power customers
Very good service
Response: Hi Shanice, Thank you for sharing your experience with us! We’re glad to hear you received very good service. It means a lot to know that our team was able to meet your expectations. We’re always listening closely to feedback like yours to ensure every interaction is smooth, helpful, and leaves a positive impression. Published on September 22, 2025
The best electric company.
Response: Hi Brittany, Thank you so much for sharing your experience! It’s wonderful to hear that you consider us the best electric company — that kind of feedback truly energizes our team. We’re always listening to what matters most to our customers, and knowing that we’ve earned your trust means a lot. Your words reflect the kind of service we strive to deliver every day. Published on September 22, 2025
AWESOME EXPERIENCE
Response: Hi Jacqueline, Thank you so much for sharing your thoughts—what a joy to hear you had an awesome experience! We’re always listening closely to what our customers say, and your feedback truly energizes our team. It’s clear that something about your visit stood out in a great way, and we’re thrilled to know it made a positive impact. We recognize how important it is to feel valued and supported, and your experience tells us we’re on the right track. Published on September 19, 2025
So far so good really helping me with budgeting my funds
Response: Hi Eternity, Thank you for sharing your experience! It’s great to hear that things are going well and that the support you're receiving is helping you stay on track with budgeting. Managing finances can be challenging, so knowing that you're finding value in the process really matters. Published on September 19, 2025
I just love the service it helpse out alot
Response: Hi Raymon, Thank you so much for sharing your experience! It’s great to hear that the service has been a big help to you. We’re always listening to feedback like yours to understand what’s working well and how we can continue to support you even better. Your appreciation means a lot to our team, and we’re committed to making sure your experience stays just as positive moving forward. Published on September 18, 2025
Love the ease of use and daily updates, makes it very seamless to use
Response: Hi Quinn, Thank you for sharing your experience! It’s great to hear that the ease of use and daily updates are making things seamless for you. We designed the platform with simplicity and consistency in mind, so knowing it’s working well for you really reinforces that goal. Published on September 18, 2025
It is expensive but it’s good it u need it and can’t afford to put a deposit down.
Response: Hi Dachya, Thank you for sharing your thoughts. We understand that affordability is a key concern, especially when upfront deposits aren’t an option. It’s great to hear that our service was able to meet your needs in that situation. We strive to offer competitive rates that reflect the value and flexibility our customers are looking for. If you're ever curious about how our pricing compares, you can explore other providers at PowerToChoose.org — a helpful resource for reviewing options side by side. If you have any questions or need help navigating those choices, we’re here to support you! Published on September 17, 2025
Just signed up today. I’ll get back to you on how it goes. I only gave 4 stars because I couldn’t sign up online and it took 30 mins and 4 reps to complete the process. The 4 reps didn’t bother me but 30 mins was a little long. Smiling, Marc
Response: Hi Marc, Thank you for sharing your experience with us! We’re listening closely, and it’s helpful to know that while you didn’t mind working with multiple reps, the 30-minute sign-up process felt a bit long. That kind of feedback gives us a clear opportunity to improve. We understand how valuable your time is, and we’re actively working on streamlining our online sign-up process to make it faster and more convenient. Your insight helps us prioritize that effort. We’re excited to have you on board and look forward to hearing how things go from here. Published on September 16, 2025
Best electricity company I’ve had so far.
Response: Hi Hector, Thank you for sharing your experience! It’s great to hear that your time with us has been the best so far. We’re always listening to what matters most to our customers, and feedback like yours helps us stay focused on delivering reliable service and support. We understand how important it is to feel confident in your electricity provider, and we’re glad to know we’re meeting your expectations. Published on September 15, 2025
Great services and love the website easy to use
Response: Hi Ramiro, Thank you for sharing your experience! We’re thrilled to hear that you’re enjoying the services and finding the website easy to use. It’s great to know that the design and functionality are working well for you—that’s exactly what we aim for. Published on September 15, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
