Payless Power Reviews
Read reviews from Payless Power customers
Way cheaper than others, very easy to use. I love it!
Response: Hi Kensy, Thank you so much for sharing your experience! It’s great to hear that you found our product both affordable and easy to use — that’s exactly what we aim for. We’re thrilled it’s working well for you and that you love it! Published on October 17, 2025
They text/email you evey day on what your remaining funds are and how many days you have left. No deposit, just pay up fron. Very expensive per kwh tho. But when youre out of options, they did it no problem. 6 month contract min.
Response: Hi Steven, Thank you for sharing your experience with us. We hear you on the daily updates and upfront payment structure—it’s clear you were navigating a tough situation, and we’re glad we could step in when you needed a reliable option. We understand that cost is an important factor, especially when comparing providers. While our pricing may seem higher at first glance, we offer competitive rates that can be compared transparently with other providers at PowerToChoose.org. This helps ensure you're making the most informed decision based on your needs. Our goal is to provide clarity and consistency, which is why we send regular updates about your usage and remaining balance. Many customers find this helpful for budgeting and avoiding surprises. That said, we’re always looking for ways to improve the experience, and your feedback helps us do just that. Published on October 17, 2025
Awesome consumer service
Response: Hi John, Thank you for sharing your experience! It’s great to hear that our customer service stood out to you. We’re always listening closely to feedback like yours because it helps us understand what’s working well and where we can continue to grow. Your recognition means a lot to our team, and we’re glad we could deliver the kind of support that made a positive impact. Published on October 17, 2025
Would recommend to anyone who needs an emergency or easy electricity
Response: Hi Pilar, Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you. Your recommendation means a lot to us and helps others feel confident in choosing a solution that’s fast and dependable. Published on October 17, 2025
10 stars ✨✨⭐️⭐️⭐️⭐️⭐️
Response: Hi Datavious, Wow — 10 stars! ✨✨⭐️⭐️⭐️⭐️⭐️ That kind of feedback truly means a lot. We’re listening closely, and it’s clear your experience left a lasting impression. It’s energizing to hear that we were able to deliver service that exceeded expectations. Your enthusiasm shines through, and we’re grateful you took the time to share it. We acknowledge how important it is to feel genuinely valued and supported, and your review tells us we’re on the right track. We’re committed to keeping that momentum going and continuing to provide experiences that earn every one of those stars. Published on October 16, 2025
Payless power is the easiest electric company I have ever done business with. When I move I make sure they move with me! Their customer service team is on point and they work with everyone! Highly recommend!
Response: Hi Amanda, Thank you so much for sharing your experience! It’s wonderful to hear that Payless Power has made your electric service so seamless—especially during moves, which can be stressful enough on their own. We’re thrilled that our customer service team has been able to meet your needs and work with you every step of the way. Your recommendation means a lot, and feedback like yours helps us stay focused on what matters most: making energy service simple and accessible for everyone. Published on October 16, 2025
Easy to get to your account information and payment method you want to use. Very reasonable price for electricity.
Response: Hi Julia, Thank you for sharing your experience! It’s great to hear that accessing your account and choosing your preferred payment method has been smooth and straightforward. We understand how important it is to have control and clarity when managing your electricity service, and we’re glad our platform is meeting that need. Your comment about our pricing being reasonable really resonates with our goal to provide value without compromising on service. Published on October 16, 2025
Easy and convenient
Response: Hi Elizabeth, Thank you for sharing your experience with us! It’s great to hear that you found the process easy and convenient—those are exactly the qualities we strive to deliver every day. We understand how important it is for things to run smoothly, especially when time and simplicity matter most. Your feedback reassures us that we’re on the right track, and it helps us continue improving for all our customers. Published on October 15, 2025
I left a message already just now. Please review it. Thank you. Sincerely, A Payless Power customer.
Response: Hi Bruce, Thank you for taking the time to leave a message and share your experience. We understand how important it is to have your concerns addressed promptly, and we appreciate you reaching out. We’ve listened to your feedback and recognize that you're awaiting a response. While messages are answered in the order they are received, we want to ensure you get the support you need as quickly as possible. To help resolve your issue efficiently, we encourage you to contact our Customer Care Team directly at 1-888-963-9363, available Monday through Friday from 9:00 AM to 5:00 PM. Our team is ready to assist you and provide the attention your matter deserves. Published on October 15, 2025
Would recommend to anyone who needs an emergency or easy electricity
Response: Hi Pilar, Thank you so much for sharing your experience! It’s great to hear that our service was able to meet your needs—whether in an emergency or just for a simple setup. We understand how important it is to have reliable electricity when you need it most, and we’re glad we could be there for you. Your recommendation means a lot to us, and we’re always looking for ways to make things even easier and more efficient for our customers. Published on October 15, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
