Payless Power Reviews
Read reviews from Payless Power customers
I had been using this company for years. Excellent service
Response: Hi Jose, Thank you for taking the time to share your experience. It’s clear that you’ve been a loyal customer for years, and we truly value the trust you’ve placed in us. Hearing that you’ve consistently received excellent service means a lot to our team. We work hard to maintain that level of care, and your feedback reinforces that we’re on the right track. Published on June 24, 2025
It’s a rip off for sure. Rates are ridiculously high. If you’re not putting almost $100 everytime they charge you $4.95 which is absolutely insane. People like myself who have made mistakes in the past or just fell on hard times have to use platform like this to get by. They prey on people like us. Save your money and pay the deposit for a real company. If you have children or anything other than yourself, do not use this company.
Response: Hi Ashunti, Thank you for taking the time to share your experience. We hear your concerns about the fees and understand how frustrating it can feel when you're trying to make ends meet and every dollar counts. It’s clear that you’re navigating a tough situation, and we recognize how important it is to feel supported—not taken advantage of. Many of our customers come to us during challenging times, and we strive to offer services that provide flexibility and access when traditional options may not be available. We’d like to better understand your experience and see if there’s anything we can do to help. If you’re open to it, please reach out to our support team directly at 1-888-963-9363 so we can look into your account and explore any available options. Published on June 24, 2025
Very convenient
Response: Hi Jessica, Thank you for taking the time to share your thoughts with us. We’re glad to hear you found our service very convenient—that’s exactly the kind of experience we aim to provide! It’s always encouraging to know when things go smoothly, and your feedback helps us stay focused on what matters most to our customers. Published on June 24, 2025
It keeps me informed all the time
Response: Hi Emmanuel, Thank you for sharing your feedback! It’s great to hear that you feel consistently informed—that’s exactly the kind of experience we aim to provide. We understand how important it is to stay updated, especially when things move quickly. Your comment reassures us that our efforts to keep communication clear and timely are making a difference. Published on June 24, 2025
Awesome straightforward thank you.
Response: Hi Immanuel, Thank you for taking the time to share your feedback! It’s great to hear that your experience was awesome and straightforward. We truly value hearing from customers like you—it helps us understand what’s working well and where we can continue to deliver that same level of clarity and ease. Published on June 24, 2025
I wanted to put $20 dollars on account and it took $75 not cool at all
Response: Hi Marlon, Thank you for sharing your experience. I understand you intended to add $20 to your account, and seeing a $75 charge instead was unexpected—that would definitely raise concern. It makes sense to feel frustrated when something doesn’t go as planned, especially when it involves your money. Your feedback is important, and it helps us ensure our process is clear and accurate for everyone. Let’s take a closer look at what happened and get this sorted out. If you haven’t already, please reach out to our support team at 1-888-963-9363 with your transaction details. Published on June 24, 2025
I like it a lot it’s easy pay
Response: Hi Tiashuna, Thank you so much for sharing your thoughts! It’s great to hear that you’re enjoying the experience and finding the payment process easy—that’s exactly what we aim for. We understand how important it is for things to be simple and convenient, especially when it comes to managing payments. Your feedback lets us know we’re on the right track, and it motivates us to keep improving. Published on June 24, 2025
Thank you for your service today me & my family really appreciate it you will be recommended to any one in need
Response: Hi LaQuita, Thank you so much for taking the time to share your kind words! We’re truly glad to hear that you and your family felt supported and appreciated during your experience with us. It means a lot to know that our service made a positive impact. Your recommendation is the highest compliment we could receive, and we’re honored to have earned your trust. Published on June 24, 2025
Best light ive had!
Response: Hi Nancy, Thank you so much for sharing your experience! We’re thrilled to hear that this is the best light you’ve had—what an awesome compliment! It’s clear that the product really hit the mark for you, and that kind of feedback means a lot to us. We work hard to offer quality and performance that truly make a difference, and it’s great to know it’s shining bright in your space. Published on June 24, 2025
I recommend my friends and family
Response: Hi Lessle, Thank you so much for taking the time to share your experience and for recommending us to your friends and family! It’s clear that something about your interaction stood out in a positive way, and that truly means a lot. We understand how important it is to feel confident in the service you receive—and even more so when you’re sharing that experience with the people closest to you. Your recommendation tells us we’re on the right track, and we’re committed to continuing to provide the kind of care and support that earns that trust. Published on June 24, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
