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Payless Power Reviews
Read reviews from Payless Power customers
Tired of the back and forth with agents . Not able to communicate effectively , barbra was very rude and she cut me off every time I was speaking. I will rate 0 star if I could. Why she have a strong attitude with me
Response: Thank you for sharing your feedback Mary. We understand how frustrating it can be when you don't feel heard or are unable to communicate your concerns effectively, and we appreciate you bringing this experience to our attention. We take comments about customer interactions seriously and value the opportunity to learn more about what occurred. Our goal is to provide respectful, professional service during every interaction, and we'd like the chance to review your concerns further and assist in any way we can. Please contact our Customer Care Team so we can look into this matter. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
The best electricity company I have found.
Response: Thank you for your 5-star review Glenda! ⭐⭐⭐⭐⭐ Wow, thank you for the kind words! We're so happy to hear that you consider Payless Power the best electricity company you've found. Feedback like this means a lot to our team and motivates us to keep delivering great service and value. Thanks for choosing Payless Power and for recommending us. If you ever need assistance, including after-hours support, visit https://paylesspower.com/contact-us/ for additional ways to reach us. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
Great customer service also they have a good price rate I recommend Payless power.
Response: Thank you for your 5-star review Jose! ⭐⭐⭐⭐⭐ We're thrilled to hear that you've had a great experience with both our customer service and our rates. Thank you for recommending Payless Power and for taking the time to share your feedback. Knowing that our team has been helpful and that you're seeing value in our service means a lot to us. We appreciate your trust and look forward to continuing to serve your energy needs. If you ever need assistance, including after-hours support, please visit https://paylesspower.com/contact-us/ for additional ways to reach us. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
Everything is good
Response: Thank you for your 5-star review Yvonne! ⭐⭐⭐⭐⭐ We're happy to hear that everything is good and appreciate you taking the time to share your feedback. It's great to know you're having a positive experience with Payless Power, and we're grateful for the opportunity to serve you. If you ever need assistance, we're here to help. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
It’s ok so far
Response: Hi Cassandra, Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We're glad to hear things are going well so far and appreciate you taking the time to share your experience. It's great to know we're meeting your expectations, and we look forward to continuing to provide you with reliable service. If you ever have questions or need assistance, we're here to help. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026
Fast and easy process!
Response: Hi Daniel, Thank you for your 4-star review! We're glad to hear that you found the process fast and easy. We know that getting service set up quickly and without complications is important, and it's great to know your experience reflected that. We appreciate you taking the time to share your feedback. Our team is committed to providing a simple and efficient experience for every customer, and we look forward to continuing to serve you. If you ever have any questions or need assistance, we're here to help. Thank you for choosing Payless Power, Daniel! Published on July 13, 2026
I have been with Payless Power for almost two years now and have been a very satisfied customer and have recommended to a lot of people that the service is the best electric company I have used.
Response: Hi Stephanie, Thank you for your wonderful 5-star review! We’re thrilled to hear that you’ve been a satisfied Payless Power customer for almost two years. Your loyalty means a great deal to us, and it’s especially rewarding to know that you’ve recommended our service to so many people. We understand how important it is to have an electric company that is reliable, straightforward, and delivers a positive customer experience. Hearing that Payless Power is the best electric company you’ve used is incredibly encouraging for our team. We truly appreciate your trust and support, Stephanie. We look forward to continuing to provide the quality service you’ve come to expect for many years to come. Thank you for being part of the Payless Power family! Published on July 13, 2026
Very convenient service. Love payless power
Response: Hi Tammy, Thank you for your 5-star review! We're delighted to hear that you find our service convenient and that you love Payless Power. We know how important it is to have an easy and reliable experience, and it's wonderful to know we've delivered that for you. We truly appreciate your support and look forward to continuing to provide the simple, convenient service you can count on. If you ever need assistance, our team is always here to help. Thanks again, Tammy! Published on July 13, 2026
Fast and easy process!
Response: Hi Daniel, Thank you for taking the time to share your 4-star review. We're glad to hear that your experience was fast and easy. We know how important a smooth and efficient process is, and it's great to know we were able to meet your expectations. We appreciate your feedback and your business. If there's ever anything we can do to make your experience even better, our team is always here to help. Thanks again, Daniel! Published on July 13, 2026
My account is at $75.00 balance thanks for contacting me about my bill
Response: Hi Antoinette, Thank you for sharing your feedback and for the 4-star review. It's great to hear that reaching out about your bill was helpful and that your account balance is now at $75.00. We appreciate the opportunity to keep you informed and support you with your account needs. If there's ever anything else we can assist you with, we're here to help. Thank you for choosing us! Published on July 13, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
