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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
It’s fine.. I guess.
Response: Thank you for your feedback, Greg. We appreciate you giving us a try and taking the time to leave a review. We're always looking for ways to improve and provide a better experience for our customers. If there's anything we can do to earn those extra stars, we'd love the opportunity. Please give us a call at 888-963-9363 so we can learn more about your experience and see how we can help. Published on October 16, 2026
Thank you greatly for your support and service
Response: Thank you so much, Darlene! We greatly appreciate your support and your kind words. It means a lot to know that you've had a positive experience with our service. Thank you for trusting Payless Power to serve your energy needs. We truly value you as a customer and look forward to continuing to provide dependable service for you! Published on October 16, 2026
I love it. Dependable and safe
Response: Thank you so much, Gabriella! We're happy to hear that you've had a dependable experience with our service and that you feel confident choosing Payless Power. That's exactly what we strive to provide every day. We truly appreciate your support and your 5-star review. Thank you for being a valued customer! Published on October 16, 2026
Convenient and easy to use
Response: Thank you for your wonderful feedback, Sonia! We’re delighted to hear that you find our service convenient and easy to use. We work hard to make managing your electricity account as simple as possible, and it’s great to know we’re meeting your expectations. Thank you for choosing us and for being a valued customer! 😊 Published on October 15, 2026
I appreciate there notifications
Response: Thank you for your review, Alys! We’re happy to know that you appreciate our notifications. Keeping customers informed about their account and usage is important to us, and we're glad those updates have been helpful. Thank you for your support and for allowing us to serve you. Published on October 15, 2026
I love the pay as you go
Response: Thank you for sharing your feedback, Ima! We're so glad to hear that you love the flexibility and convenience of our pay-as-you-go service. Our goal is to help customers stay in control of their electricity usage and budget. We appreciate you choosing us and thank you for being a valued customer. Published on October 15, 2026
Good night this is a very good company 💖
Response: Thank you for your kind words, Jose! We’re honored to hear that you think we’re a very good company. Your trust and support mean a great deal to us. We appreciate the opportunity to serve you and will continue working hard to provide the excellent service our customers deserve. ❤️ Published on October 15, 2026
Power turned on quickly
Response: Thank you so much for your review, Joshua! We're thrilled to hear that your power was turned on quickly and that the process met your expectations. Providing fast, reliable service is always our goal. We truly appreciate your support and look forward to continuing to serve your energy needs. Published on October 15, 2026
Excelente gracias por existir
Response: ¡Muchas gracias por tomarse el tiempo de compartir su experiencia, Jose! Nos alegra muchísimo saber que está satisfecho con nuestro servicio. Comentarios como el suyo nos motivan a seguir trabajando cada día para brindar la mejor experiencia posible. ¡Gracias por confiar en nosotros y por ser parte de nuestra familia de clientes! Published on October 15, 2026
Stay clear straight rip-off ‼️
Response: Hi J Shank, Thank you for taking the time to share your feedback. We understand from your review that you were dissatisfied with your experience, and we appreciate the opportunity to learn more about your concerns. At Payless Power, we strive to provide clear information and quality service to our customers. Feedback like yours is important because it helps us identify opportunities to review and address issues that may have impacted your experience. We would like the chance to better understand the situation and assist you directly. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. Our team can review your account details and work with you to address any questions or concerns. Thank you, for bringing this matter to our attention. We welcome the opportunity to speak with you. Published on October 14, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
