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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I pay about 50 to 60 dollars a week with this company, be care with this company!!! Needless to say, I’m changing companies next month. I’ve liked this page and answered the quiz tests and never one time did o get the $100.00. So I started talking to friends that has this company, all said this a waste of time. So don’t waste you time!!!
Response: Ashley - thank you for reaching out. We are disappointed that you had an unpleasant experience. We would like to hear what we could do to improve explain our processes more effectively so feel free to call us at 888-963-9363 and let us know. Just clarify we do give away $100 in free electricity each week on our Facebook page. We post a trivia question based on our weekly blog and everyone who answers the question correctly is automatically entered. If you haven't won yet don't give up. You have 52 chances per year to grab the prize :)
Very happy with the service they provide. Also very happy with the price.
Response: Louis - thank you so much for sharing your experiences.
Awesome service, never interrupted. I can pay anywhere I go and I like that. I always get updates too!
Response: Thank you Emily - we are working on some big improvements that will protect you against service interruptions in the future and save you money to boot! Stay tuned to our website for some exciting announcements in the coming months! You're going to love Payless Power even more!
Great service. Its very affordable. And making payments is so fast and easy.
Response: Rosemary - thank for being such a great customer. We are truly grateful for your business!
Im a very satisfied customer.
Will not change provider
Response: Laura - thank you so much for your loyalty. We will do our best to reward your confidence!
At first the bill came out pretty good but than yall starting charging more and more for light that we barely even use im not satisfied with the past bills
Response: Nereida - thank you for reaching out. Your feedback is an important part what we need to server you better. Please call us at 888-963-9363 and we can discuss the factors that may be affecting your usage.
Rate change alot
Response: Markesha - thank you for sharing your concerns. This is important feedback. We do try to limit our rate changes but understand that other factors might be playing into the fluctuations of your charges. We may be able to help so feel free to call us at 888-963-9363 and we can review your account with you.
I love getting money back at the beginning of each month.
Response: Brittany - Thank you for being our customer. We are glad that we can give you great service and help your budget!
I was satisfied with my service until they charged me $251.92 “they said they under charged me from march to april, an that oncor comes out an does an estimated meter reading for the month” but i thought it was a prepaid service i kept $35 an up in my account every week..never knew i get a reading every month. I have lost a lot.” then 2 oncor workers come to my house to turn my power off an say “we just come out to make sure the meter is running we have nothing to do with reading or payments”
Response: Justin - thank you for reaching out. I can't imagine how stressful this issue must be. We would love to speak to you to cover your options. Please call us at 888-963-9363 and we can go over the details with you.
I was really skeptical at first, but after being with them there rates are cheap very friendly costumer service and when you have questions they are really helpful I will definitely use them in the future
Response: Tamara - thank you for giving us a chance to show what we can do for you!
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
