Payless Power Reviews
Read reviews from Payless Power customers
Love the convenience of the daily balance alerts to my text or email. I cannot stand how high the rates are. I signed on for a certain rate and it does not stay at that and if your balance goes lower than $35 your rates are even higher. I do like how easy it is to pay and that they offer deferred payment plans if your just a little short. I also like that i don’t have to pay a whole electric bill all at once.
Response: Jennifer- Thank you for providing your feedback it's greatly appreciated. We offer a bundled rate, this includes the energy charge, delivery and meters charge. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. Published on May 04, 2018
It’s real is just ready to see can I save money
Response: Thank you so much for the review. Published on April 30, 2018
Bill was changing up and down regardless of electricity use for a month..seemed like i complained once now it’s better..about 4 $ aday now..2 bedroom house
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently to confirm it with you. Published on April 30, 2018
Very convenient
Response: Thank you so much for the review. Please let us know how we can improve(: Published on April 30, 2018
Wish we didn’t have to keep it to 35 to get the discount price
Response: Thank you for your feedback. We do apologize for any inconvenience this may have caused you. Please contact customer care to go over other ways to save! 888-963-9363 Published on April 27, 2018
Confused at the beginning with a pre-paid service, but I getting used to. Make sure they get right your phone number for reminders! They didn’t in my case and they disconnect my service when the month was over. No paper mail, Texts and e-mails are the only way of communication.
Response: Thank you so much for taking the time to express your concerns. We apologize for any inconvenience this may have caused you. Please feel free to contact us with any questions regarding your service our number one priority is the customer! 888-963-9363 Published on April 27, 2018
Great service you would love it
Response: Thank you so much for rating Payless Power. Published on April 27, 2018
making a payment is easy
Response: Thank you for rating Payless Power. Published on April 27, 2018
I like payless power
Response: Thank you so much for rating Payless Power. Published on April 27, 2018
Don’t understand reconciliation charges on my account
Response: Thank you for your feedback you are are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on April 26, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
