Easy to use and custom support is great. Thank y’all for always being there!
Response: We appreciate your high rating! Thank you for being a Payless Power customer. Published on February 17, 2025
50/50 it depends on who i tell!
Response: Thank you for your feedback on our services! If you have any questions or concerns, feel free to reach out to us at 1-888-963-9363 Published on February 17, 2025
Awesome customer service
Response: Thank you for rating Payless Power! Published on February 17, 2025
I THINK ITS SAD THAT YOU DONT GIVE YOUR CUSTOMERS TIME TO GO AND MAKE A PAYMENT ON THEIR SERVICE AND YOU TURN THEM OFF, KEEPING IN MIND THE ACCOUNT IS NEGATIVE EIHTER WAY SO WHY TURN OFF THE SERVICES THE DAY OF AND NOT GIVE YOUR CUSTOMERS THAT WORK AND HAVE JOBS A CHANCE TO MAKE A PAYMENT ON THEIR ACCOUNTS….
Response: Payless Power appreciates you for taking the time to leave us your feedback on this matter, Shungetta. We understand that you have concerns about the options you may have available when attempting to avoid a disconnection, and know that having your services disconnected may be frustrating and stressful for you. Payless Power customers are responsible for making timely payments to keep their account balances above $0, or else services will be disconnected for non-payment. We will notify customers of their low or negative balance when they receive their billing in the morning. From there, customers must make a payment to bring their balance positive $20 should they be negative, or request for payment assistance, if those options had not been utilized already while the balance was negative. You can request for Account Protections until 8pm or a Deferred Payment Plan via the My Account Portal at paylesspower.com If you have any questions or concerns, reach out to us at 1-888-963-9363 Published on February 17, 2025
I love the service it’s just great
Response: Thank you for your review, Raymon! Payless Power is proud to be the electricity provider you choose to rely on. Published on February 17, 2025
Very reliable service, and easy payment methods
Response: Thank you for taking the time to leave Payless Power your rating and review! Published on February 17, 2025
This process was quick and convenient since I work a lot
Response: Thank you for leaving us a high rating! Published on February 17, 2025
Not bad at all, and it just daily updates, which helps me regulate my usage
Response: Thank you for rating and reviewing Payless Power! We're thrilled to hear that our daily billing and usage notifications help you take control of your electricity consumption. Published on February 17, 2025
Its easy to understand and easy to manage
Response: Thank you for taking the time to leave us your feedback! Payless Power always strives to provide customers with convenient electricity services. Published on February 17, 2025
Expensive! 140 weekly is crazy
Response: Thank you for taking the time to leave us your feedback on this matter. We understand that you may have some concerns with your recent charges and billing, and can understand this may be confusing or frustrating if you don't understand why you are receiving these charges. Payless Power bills you based on the amount of electricity that your home has consumed. With your daily billing notification, we include the amount of kWh consumed on that given date. You can also review a breakdown of your billing on the My Account Portal at paylesspower.com where you can see what charges were applied to your billing. If you have any further questions or concerns, please reach out to us at 1-888-963-9363 Published on February 17, 2025
