N/A This would be a great chance to try this affordable option when you use their service.
Jessica T.
in Fort Worth
Publicado el March 06, 2026
Response: Hi Jessica, thank you for sharing your thoughts with us. I hear that you see our service as an affordable option worth trying, and I appreciate you taking the time to leave that feedback. It’s clear that value matters to you, and your perspective helps us understand what customers are looking for. We’re always working to make sure the experience matches the affordability you noticed, and if there’s anything specific you’d like to see improved or enhanced, I’m here to help. Your insight truly helps us continue getting better. Published on March 06, 2026
Extensión del pago
Jose Trinidad G.
in Mission
Published on March 04, 2026
Easy to use sign up
Mike R.
in Irving
Published on March 02, 2026
Response: Hello Mike,
Thank you for sharing your feedback! We listened to your note about the easy signup experience, and we’re truly glad to hear that the process worked well for you. It’s great to know the convenience met your expectations, and we acknowledge how important a smooth start is when choosing an electricity provider.
We empathize with customers who want quick, straightforward service, and we’re committed to continuing to deliver that level of ease throughout your time with us. If you ever have questions about your account, need help managing your service, or want to explore more ways to stay in control of your power usage, our team is here to problem‑solve with you anytime.
For help after hours, you can always reach us through our contact page at:
https://paylesspower.com/contact-us/
Thanks again for the 5‑star review—we’re excited to continue supporting you! Published on March 02, 2026
Before anything, I wanna think Miss Tiffany for getting in contact with me sooner than I expected I was kind of accept due to my light being cut off and my account having a active restriction me unable to make a payment and get my legs cut on But thanks to her Miss Tiffany. She gave me the call. She got me to calm down and she help me with my problem to where now my lights are cut back on thank you playlist power but thank you even more Miss Tiffany. This lady deserves a race. Thank you.
Laura L.
in Fort Worth
Published on March 02, 2026
Response: Hello Laura,
Thank you for taking the time to share your experience with us. I’m listening to the situation you were facing, and it’s clear how stressful it must have been to deal with a service interruption while also being unable to make a payment due to the account restriction. I appreciate you highlighting how Tiffany stepped in quickly and helped bring clarity and calm to the moment.
Your acknowledgment of the support she provided shows just how meaningful that interaction was, and we’re glad to know your service is now restored.
If you ever need assistance again—whether during business hours or after—we’re always here to help. You can reach us anytime through our contact options at https://paylesspower.com/contact-us/.
Thank you for being a valued customer and for the 5‑star feedback. Published on March 02, 2026
Quick, easy , and not expensive start up! Ty
Christine W.
in Wharton
Published on March 02, 2026
Response: Hello Christine,
Thank you so much for sharing your experience with us! We’re really glad to hear that getting started felt quick, easy, and affordable for you. It means a lot that our process met your expectations and earned a 5‑star review.
We’re always here to help make your service smooth and convenient, and if you ever need assistance—day or night—you can reach us anytime. Our after‑hours support options are available at: https://paylesspower.com/contact-us/.
Thanks again for choosing Payless Power! Published on March 02, 2026
SCAMMERS, don’t use them. They make up fake meter reading and way overcharge. They should be in Jail.
Thomas H.
in Cleburne
Published on February 23, 2026
Response: Hello Thomas, I understand how concerning it can feel when charges or meter readings don’t match your expectations. Thank you for taking the time to share your experience. Your feedback matters, and we want to make sure your account reflects only accurate meter data and billing. When something doesn’t look right, it’s important that we take a closer look. We can review the meter readings, usage history, and billing on your account in detail to ensure everything is correct. If any adjustments are needed, we will gladly address them. Our team is available during business hours, and for after‑hours support you can always reach us at: https://paylesspower.com/contact-us/
Please contact us directly so we can work one‑on‑one to resolve this for you.
Customer Care Published on February 23, 2026
Low rates are very nice
Donna C.
in Diboll Texas
Published on February 20, 2026
Response: Hello Donna,
Thank you for sharing your review with us. We appreciate hearing that our low rates have been a positive part of your experience. Affordable and reliable service is a priority for many customers, and it’s great to know this aligns with what you value.
We also appreciate your four‑star rating, and we’re always looking for opportunities to enhance the customer experience. If there is anything we can improve to earn a fifth star from you in the future, we would welcome your feedback.
For any assistance outside of our regular business hours, you can reach us through our after‑hours contact options at: https://paylesspower.com/contact-us/.
Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on February 20, 2026
Over priced. Paid my bill and sent me an email stating that power had been restored , but it never came back on. Nearly froze throughout the night. Also they don’t have anyone available to talk to between 5pm and 9 am. That’s just unacceptable
David H.
in Odessa
Published on February 18, 2026
Response: David, thank you for sharing what happened. From what you described, losing power after receiving a restoration message and spending the night in unsafe temperatures is an extremely stressful situation, and I understand how concerning it is when you can’t reach anyone outside standard business hours.
The details you shared point to two important issues: the power‑restoration notification you received and the difficulty reaching support during the timeframe you needed help most. We want to look into both pieces with you to understand what occurred with your service status and ensure you get clear information about our communication process and support availability.
Our Customer Care Team is available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and we’re ready to review what took place and go over your account details so you have accurate answers moving forward.
Thank you again for bringing this forward, David. We’re here to make sure you’re supported and get the clarity you need. Published on February 18, 2026
Worst company every other day I’m paying 30 totaling over 300 a month for a 1br/1bath. They tell u one price next thing you know you’re paying a higher price. They also charge 16-18 per kw which is extremely high I will be leaving them asap. Do not use this company you’ll be paying just as much as with a higher electricity company
Ashley M.
in Katy
Published on February 18, 2026
Response: Ashley, thank you for taking the time to share your experience. The concerns you raised about frequent price changes and the kilowatt rate you mentioned stand out, and I understand how important transparent and predictable pricing is when choosing an electricity provider.
Even though there isn’t an active account for us to review, we can still go over the type of plan you were previously on, how those rate structures work, and what may have led to the charges you described. From there, we can also walk through our current rate options and discuss what setting up a new account would look like if you decide to return. This helps ensure you have a clear picture of the available plans and can choose something that aligns with what you’re looking for.
Our Customer Care Team is available at 1‑888‑963‑9363, Monday through Friday from 9:00 AM to 5:00 PM, and we’re ready to go through everything with you directly.
Thank you again for sharing your feedback, Ashley. We’d value the chance to earn your business back and help you find a plan that better fits your needs. Published on February 18, 2026
Cobran demasiado
Yexa L.
in Houston
Published on February 17, 2026