Opiniones sobre Payless Power
Lee las opiniones de los clientes de Payless Power
Reseñas de los clientes de Payless Power
Transparencia, tarifas bajas todos los días y atención al cliente receptiva
La gente opta por Payless Power en Texas por su compromiso con la flexibilidad, la transparencia y la asequibilidad. A diferencia de los proveedores tradicionales, Payless Power también ofrece planes de electricidad de prepago que permiten a los consumidores controlar su consumo y sus gastos. Con opciones que no incluyen contratos a largo plazo ni comprobaciones de crédito, los clientes aprecian la libertad de gestionar su consumo de energía según su presupuesto y sus necesidades. Hay una opción de plan adecuada para cada tejano.
Además, la dedicación de Payless Power al servicio al cliente la distingue. Desde la sencilla gestión de cuentas en línea hasta una asistencia receptiva, los usuarios experimentan la comodidad en cada paso. Junto con tarifas competitivas y herramientas innovadoras para la gestión de la energía, Payless Power se perfila como la opción preferida de los tejanos que buscan soluciones eléctricas fiables y accesibles. Lee algunas de las opiniones recientes de clientes pasados y presentes de Payless Power.
I have been trying to cancel my service for almost 2 weeks and it is incredible that nobody answer, when you say CANCEL MY SERVICE immediately the phone call hanging up and the worst part, still doing charges of my service even we have a new electrical supplier since 3 weeks ago.
Response: Hi Fredy, Thank you for taking the time to share your experience. We hear your frustration and understand how upsetting it must be to feel unheard while trying to cancel your service—especially when you're still seeing charges after switching providers. It’s clear that the process hasn’t met your expectations, and that’s not the experience we aim to provide. Your feedback highlights a serious issue with our cancellation system, and we appreciate you bringing it to our attention. To help resolve this quickly, please reach out to us at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 18, 2025
I like that we get a regular reporting of daily use so that we as a family can become more diligent about wasting electricity.
Response: Hi Manuela, Thank you for sharing your experience! It’s great to hear that the daily usage reports are helping your family become more mindful about electricity consumption. That kind of awareness can make a big difference—not just in reducing waste, but also in building long-term habits that benefit both your household and the environment. We designed the reporting feature with exactly that goal in mind: to empower families like yours with clear, actionable insights. Published on July 18, 2025
I need an explanation on why it’s charging me alot
Response: Hi Ashley, Thanks for reaching out with your question. I understand you're noticing higher charges than usual, and I can see why that would raise concerns. In many cases, an increase in usage—especially during hotter months—can lead to higher charges. When temperatures rise, systems like air conditioning tend to work harder and run longer, which can significantly impact overall usage and costs. We’d be happy to take a closer look at your account to confirm if this is the case for you and walk through the details together. Please reach out to us at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 18, 2025
To easy! Very fast connection
Response: Hi John, Thank you for taking the time to share your experience! It’s great to hear that the connection process felt easy and fast for you — that’s exactly the kind of seamless service we aim to provide. We understand how important speed and simplicity are, especially when you're eager to get started. Your feedback reinforces that we're on the right track, and it motivates us to keep delivering that level of efficiency for every customer. Published on July 18, 2025
Great job thanks
Response: Hi Daniel, Thank you so much for your kind words! We’re thrilled to hear that you had a great experience. It means a lot to us that you took the time to share your feedback. We’re always working to deliver the best possible service, and hearing that we did a great job lets us know we’re on the right track. If there’s ever anything more we can do to make your experience even better, we’re here and ready to help. Published on July 18, 2025
Great easy fast process
Response: Hi Mireya, Thank you so much for sharing your experience! We’re thrilled to hear that the process felt great, easy, and fast for you. It’s always our goal to make things as smooth and efficient as possible, and knowing that it came through in your experience means a lot to us. Your feedback reinforces the work we put into creating a seamless journey for our customers. Published on July 18, 2025
Great easy fast process
Response: Hi Mireya, Thank you so much for sharing your experience with us! We’re thrilled to hear that the process was great, easy, and fast for you. It means a lot to know that our efforts to streamline and simplify things are making a real difference. Your feedback helps us stay focused on what matters most—providing a smooth and efficient experience for every customer. Published on July 17, 2025
.everthing is good
Response: Hi Mauricio, Thank you for taking the time to share your thoughts with us. It’s great to hear that everything met your expectations! We truly value your feedback—it helps us understand what’s working well and where we can continue to deliver a great experience. Published on July 17, 2025
Best. Electricity compani
Response: Hi Moises, Thank you for taking the time to share your thoughts with us. We’re thrilled to hear you consider us the best electricity company! That kind of feedback means a lot to our team. It’s clear that something about your experience stood out in a positive way, and we’d love to keep that momentum going. Published on July 17, 2025
Thiefs who placed a disconnect order on my account and then continue to charge me daily not only that, but I was not able to make my payment online and it was after hours they told me to reach out to an email where I can contact somebody after hours nobody ever got back to me the next day I owe even more money. Meanwhile, the disconnect was still active. Makes no sense.
Response: Hi Deja, Thank you for sharing your experience. We’ve carefully reviewed your concerns about the disconnect order, the continued charges, and the difficulty you faced trying to resolve the issue after hours. We understand how confusing and frustrating it can be when you're trying to take action and things don’t line up the way they should. Your feedback highlights important areas where we need to improve communication and support. To clarify, our billing system operates on a two-day arrears basis, which means charges may continue to post for a short period after a disconnect order is placed. We know this can be unexpected, especially when you're actively trying to resolve the situation. We’d like to take a closer look at your account to ensure everything is accurate and help resolve any outstanding issues. Please reach out to us directly at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM, with your account details so we can assist you further. Thank you again, Deja, for bringing this to our attention. Your voice matters, and we’re here to help. Published on July 17, 2025
Lo que dicen nuestros clientes
¡Vea por qué nuestros clientes dicen que somos el mejor proveedor de electricidad en Texas!
Me preocupaba conseguir electricidad para mi casa a través de una compañía de prepago. Estuve llamando a varias compañías para consultar las diferentes tarifas y luego tuve que pasar por la moles…
Llevo varios años con esta compañía y me siento muy satisfecho desde entonces. Incluso cuando me mudé, hicieron que esta situación normalmente estresante fuese y nada problemática La recomiendo…
Llevo 2 años disfrutando del servicio. Al principio, este servicio iba a ser temporal, pero al ser tan eficaz para mí, decidí mantenerlo a largo plazo. Soy un cliente satisfecho.
Acerca de Payless Power
Payless Power quiere ser su compañía de electricidad de Texas.
Independientemente de que viva en una ciudad grande o en un pueblo pequeño, ¡podemos ahorrarle dinero! ¿Dónde suministramos electricidad en Texas? Brindamos nuestro servicio a clientes de más de 400 comunidades desreguladas de Texas. Trabajamos con las principales compañías de electricidad de todo el estado de Texas para ofrecer electricidad sin depósitos. Las compañías eléctricas son: Oncor en el área metropolitana de Dallas/Fort Worth Metroplex y en varias partes del oeste de Texas; CenterPoint Energy en Houston y zonas aledañas; AEP Central en Corpus Christi y zonas aledañas; AEP North en Abilene y otras comunidades del norte de Texas.
