New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy
Response: Thank you so much for rating Payless Power. Published on April 04, 2018
New customer
Response: Hi Helena, Thank you so much for rating Payless Power. If you ever have any questions regarding your account please don't hesitate to call our customer care dept. at 888-963-9363 or can also email at [email protected]. Published on April 04, 2018
o
Response: Thank you so much for rating us. Please let us know on what we can improve on(: Published on April 04, 2018
Thanks
Response: Thank you so much for the review. Please let us know on what we can improve on(: Published on April 04, 2018
still think I pay too much with the over 35.00 deal..
Response: Please reach out to our customer care dept at 888-963-9363 so we could provide tips on saving energy. Published on April 04, 2018
Rate are high.
Response: Hi Treophia, thank you so much for your feedback it's greatly appreciated. Please reach out to our customer care dept. at 888-963-9363,so we could provide you tips on how to save energy. Published on April 04, 2018
Love Payless just miss the extension on bill
Response: Good morning Terrinique, thank you so much for your feedback it's greatly appreciated(: Yes we do apologize for no longer offering the extension till 5pm same day. But what we do offer now is when billing runs at 9 A.M in case your balance falls negative that day you will have till the following day before 11 A.M to make a payment or call in to request a deferred payment plan. This is our new Grace period that we offer. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
Great way to get electric alyhoough I think the rates are pretty high
Response: Good morning Bailey, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you consume more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept. 888-963-9363. Published on April 04, 2018
This is great
Response: Thank you Alicia for rating Payless Power.(: Published on April 04, 2018
Sometimes rates increase
Response: Good morning Tiffany, Thank you so much for your feedback it's greatly appreciated. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day. If you have any questions regarding your account please reach out to our customer care dept 888-963-9363. Published on April 04, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
