New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Has glitches with pay portal but eventually got paid..
Response: Thank you Eric for the feedback it's greatly appreciated. We do apologize for the inconvenience, happy it worked out & went through! We'll get that straighten out! Published on July 10, 2018
Deferred payment plan helots a lot,Thabk you
Response: Thank you Darlene for the review, Happy we can assist you(: Published on July 10, 2018
Por el momento bien
Response: Gracias Mirna por su comentario(: Published on July 10, 2018
Very pleased with service
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on July 02, 2018
I like your payment method and the service is good. I find the kilowatts high. I think you all (power companies) charged from previous billing and or tempature. An empty house during the day should not be using that much power. I will look into better option. [email protected]
Response: Thank you for your feedback you are very important to us and we strive to bill our customer’s accurately. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on June 25, 2018
It’s easy to make payments however, it’s increasingly getting more and more expensive I’ve noticed
Response: Thank you Sandy on taking the time on providing your feedback. With temperatures increasing you could see an increase in your usage as we are no longer in the mild temperature range. Payless Power does offer ways on qualifying on saving on your usage It's called the Flex Pay discount with this you will receive 20% of your usage when balance is maintained at $35 or more. Another way on receiving a discount is when you use more than 17 KWH a day.We just launched this ability another way on receiving a discount by signing up for auto-pay you'll receive a 0.33 daily credit. Payless Power bills you based on your usage as reported by your meter. All companies would show this same usage. We can show you how to check your meter reads and see your usage in 15 minute intervals. This will show you when the power is being used in your home. Call us at 888-963-9363 for more details. Published on June 25, 2018
This was helpful.
Response: Thank you Sharonda for rating Payless Power(: Published on June 22, 2018
Its good, is my firts time here
Response: We are delighted to serve your house hold! Published on June 15, 2018
We staying at westonaria Borwa we experiencing the problem with the electricity we paying 1700 every month ,we did lay the complain to the Manucipality but no one is helping instead they told we must leave with it.so now the problem is its an RDP house and no one is work please we pleading for help my number is 083 549 7676
Response: Amelia we do apologize that you are having this experience. We would be more than happy to try and help you resolve any issues you may be having with your electric. If you could please contact customer care at 888-963-9363 we are available 8am - 7pm central standard time. Please do contact us at your earliest convenience. Published on June 14, 2018
Great start up…very easy
Response: Payless Powers goal is to make your life easier! Thank you so much for choosing PLP! Published on June 13, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
