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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Its expensive………..
Response: Thank you Johnathon for your feedback it's greatly appreciated. We do offer ways on receiving a discount, one being when you signed up with AutoPay you'll pay the discounted rate & could save 20% off our standard rate. Also when you use more that 17KWH discounts are applied as well. Please reach out to our customer care dept at 888-963-9363 for more saving tips. Published on September 24, 2018
I was a little upset with how easy it was for someone to give my address by mistake to start up service, therefore throwing off my services. Other than that I like Payless power, I have dealt with this company before a few years ago and I had them for about 2 yrs straight but they don’t seem as good as they used to be.
Response: Cicely, thank you for your feedback it's very important to us. We do apologize that this happened, This is very common in apartment complexes, for example if someone new moved in provided the wrong apartment number to their electric company requesting to start new service or tenants mistakenly provide wrong apartment numbers as well. It's a lot of scenarios that can cause someone from connecting services at the wrong address. We do thank you for being such a loyal customer. Published on September 11, 2018
The more you apply to balance the longer your electric stays on..
Response: Thank you for the review. Published on September 11, 2018
Payless is good so far. Only been with them a couple of days so we’ll see
Response: Welcome Deanna, We're excited to have you as a new customer. Published on September 04, 2018
So far so good..no problems with my service..i still think its a bit high on price but still cheaper than ones I’ve checked..
Response: Thank you so much for the review. We do offer ways on receiving discounts by signing up with Auto-pay you could save 20% off your standard rate, also using more than 17 KWH a day is another way of receiving a discount. Please reach out to our customer care department for more saving tips at 888-963-9363. Published on August 28, 2018
I am an owner that uses pre paid just to renovate or while rented. I would prefer to have the option to add just 5 or 10 dllrs instead of having to add $20.00 and up.
Response: Thank you for the feedback it's greatly appreciated. We do give the option to customers if they would like to pay anything less than the minimum required,you can also make a payment at a payment center using Money Gram. Published on August 28, 2018
Your prices going up
Response: Erasmo, thank you for the feedback. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. On your particular plan you can pay the bundled discounted rate by maintaining balance above $35 or more to save 20% off your standard rate. Please reach out to customer care dept. at 888-963-9363 for more energy saving tips. Published on August 21, 2018
Great fast service
Response: Thank you Quiana for the review, Thank you for being a great customer(: Published on August 21, 2018
I didn’t realize I had to prepay every time but it’s probably better this way.
Response: Thank you for the review it's greatly appreciated Published on August 21, 2018
I haven’t been using the service for that long about a week but, I know a couple of people that have prepaid electricity and, they seem to be satisfied with it. So far its ok its just something new for me.
Response: Thank you Tishuna for the review. Published on August 09, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
