Payless Power Reviews
Read reviews from Payless Power customers
The more you apply to balance the longer your electric stays on..
Response: Thank you for the review. Published on September 11, 2018
Payless is good so far. Only been with them a couple of days so we’ll see
Response: Welcome Deanna, We're excited to have you as a new customer. Published on September 04, 2018
So far so good..no problems with my service..i still think its a bit high on price but still cheaper than ones I’ve checked..
Response: Thank you so much for the review. We do offer ways on receiving discounts by signing up with Auto-pay you could save 20% off your standard rate, also using more than 17 KWH a day is another way of receiving a discount. Please reach out to our customer care department for more saving tips at 888-963-9363. Published on August 28, 2018
I am an owner that uses pre paid just to renovate or while rented. I would prefer to have the option to add just 5 or 10 dllrs instead of having to add $20.00 and up.
Response: Thank you for the feedback it's greatly appreciated. We do give the option to customers if they would like to pay anything less than the minimum required,you can also make a payment at a payment center using Money Gram. Published on August 28, 2018
Your prices going up
Response: Erasmo, thank you for the feedback. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. On your particular plan you can pay the bundled discounted rate by maintaining balance above $35 or more to save 20% off your standard rate. Please reach out to customer care dept. at 888-963-9363 for more energy saving tips. Published on August 21, 2018
Great fast service
Response: Thank you Quiana for the review, Thank you for being a great customer(: Published on August 21, 2018
I didn’t realize I had to prepay every time but it’s probably better this way.
Response: Thank you for the review it's greatly appreciated Published on August 21, 2018
I haven’t been using the service for that long about a week but, I know a couple of people that have prepaid electricity and, they seem to be satisfied with it. So far its ok its just something new for me.
Response: Thank you Tishuna for the review. Published on August 09, 2018
Easy to use but very over priced
Response: Thank you for the review. Payless Power does offer ways on saving on your bill. Please reach out to our customer care dept. at 888-963-9363 for more ways to save(: Published on August 06, 2018
I don’t like my daily cost, it was times i was barely at home and my daily cost was the same. I felt it was unfair.. I actually pay attention to what i have on in my house, and its unfair at times.
Response: We are regretful to hear that you do not feel you are being billed fairly. The most important thing to bear in mind is that temperatures increased significantly in North Texas the past few weeks. This can result in drastic changes in your daily usage even if you do not touch your thermostat. The hotter it is outside the longer and harder your AC will have run to compensate. Call us at 888-963-9363 and we can go over the details with you and also show how you can confirm your meter reads at http://www.smartmetertexas.com. Published on August 02, 2018
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
