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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Takes the lights a long time to come on.
Response: Dereana-Thank you for your feedback, We do apologize if it took awhile for services to be connected. Typically for new services can take between 4-6 hrs. If you have any questions or concerns please reach out at 888-963-9363. Published on November 05, 2018
Good company just don’t like they went up on my cents per wattage
Response: Thank you Ciera for feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on October 26, 2018
New customer…can’t wait to see how this service is
Response: We look forward to providing you services!! Published on October 23, 2018
Would like more detailed usage data. Good service overall.
Response: Thank you Leslie for your feedback it's greatly appreciated. You can review your usage on the Portal under Transaction History, this will show all the charges we have billed you for. Please reach out to us at 888-963-9363 for any questions or concerns. Published on October 23, 2018
Love it you only pay for what you consume
Response: Thank you so much for your review! We are glad you are a satisfied customer we appreciate having you with Payless Power Thank you for being a loyal customer! Published on October 21, 2018
I like the current updates of service used and balance remaining.
Response: Thanks for the review, glad we could provide you the tools needed to make it easier to track your usage. Published on October 08, 2018
Just now signing up with Payless, I pray the name of the company matches the prices. Thank you.
Response: Thank you Areitha for the review Published on October 03, 2018
I like the low prices. I like the regular updates in my account status. What I don’t like is that 2 out of the last 3 times I’ve tried to call and get my bill taken care of, your phone number provided in the text messages does not work
Response: Thank you Joshua for the feedback it's greatly appreciated. We do apologize, we have been experiencing very high call volume the times you have attempted on reaching us, which may have led to the issue. But I can advise that the number 888-963-9363 does work. Published on October 02, 2018
Pretty good company and understanding. Affordable as well I made a pretty good choice.
Response: Marquisha, thank you so much for taking the time on providing your feedback! Published on September 28, 2018
It’s pretty good
Response: Thank you so much for your great review!...We thank you for being a loyal customer!! Published on September 26, 2018
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.