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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Had me on hold too long
Response: We do apologize for the inconvenience. Payless Power does offer other ways to get in contact at [email protected] you can always email us & someone will reply shortly. Published on December 24, 2018
So far I like it just waste a lot in one week
Response: Thank you Roxanna for providing your feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By signing up with Autopay can save you 20% off our standard rate. Please contact us at 888-963-9363 for tips on saving! Published on December 14, 2018
Very easy to use and understand
Response: Thank you Felicia for the feedback. Happy we could provide you the tools needed to make your experience using our service easy as possible. Published on December 12, 2018
Great for quick prepaid service
Response: Thank you for the feedback it's greatly appreciated. Please let us know how we can improve to get a 5 star review.(: Published on December 03, 2018
easy to useg trip
Response: Thank you for rating Payless Power! Published on November 27, 2018
I live in a one bedroom apartment coming from a house where this prepaid electricity is pretty expensive but I love the convenience of adding money to it and being notified
Response: Angelica, thank you so much for your feedback. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By signing up with autopay you can save 20% off our standard rate. Please reach out at 888-963-9363 for any questions or concerns. Published on November 19, 2018
I have been a customer for the last 4 years and during the summer I was being charged nearly $10.00 per day and nobody could explain why. In the past it has never been that high, I was not happy and was ready to cancel the service but summer ended and it’s back to normal
Response: Natalie- Thank you so much for your feedback it's greatly appreciated. During times where the weather changes dramatically usage usually increases as well even if nothing in the home changes the weather is the main cause of this. Recommended temperatures during the summer months is 78 degrees & in the winter months 68 degrees.You can always double check your meter at http://www.smartmetertexas.com to ensure that we have billed your usage correctly. Call us at 888-963-9363 and we can provide the meter information you will need to register free of charge. Published on November 14, 2018
Takes the lights a long time to come on.
Response: Dereana-Thank you for your feedback, We do apologize if it took awhile for services to be connected. Typically for new services can take between 4-6 hrs. If you have any questions or concerns please reach out at 888-963-9363. Published on November 05, 2018
Good company just don’t like they went up on my cents per wattage
Response: Thank you Ciera for feedback it's greatly appreciated. Please note that Payless Power offers a bundled rate, this includes the energy charge, delivery and meters charges. By maintaining a balance above $35 you can save 20% off our standard rate. Published on October 26, 2018
New customer…can’t wait to see how this service is
Response: We look forward to providing you services!! Published on October 23, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
