My electricity facts label says my daily charge is $2.67 for up 17kwh. I haven’t been home in a week, using 2kwh per according to your texts, yet you’re charging me $2.88 daily… Why?
Response: We are so thankful for your review and would love the opportunity to speak to you about your charges, so that we can help you in any way we can. We will be happy to go over this issue with you to independently confirm it with you. A Supervisor will review your account and will contact you as soon as possible. Published on February 05, 2020
Great service, quick, prompt, easy to pay
Response: Thank you for being a great customer! Published on February 04, 2020
Long time customer.. Payless power takes the stress away. I don’t have to worry about large bills i can’t pay..
Response: Tracey we truly do appreciate having you as a loyal customer! Published on February 04, 2020
ALWAYS SIMPLE AND EASY
Response: Thank you for sharing your experience! Published on February 04, 2020
Great notifications. Never loose service again. Easy website to navigate through. Making a payment is super easy.
Response: We are so pleased that you enjoy the daily messages via text, email or both-text & email. We truly feel this is the most powerful tool in maintaining control of the energy usage in one’s home. Thank you for your business. Published on February 04, 2020
I appreciate how fast the payments system is set up.
Response: We're pleased to know you enjoy our new and improved online portal! Published on February 04, 2020
The best!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Response: Thank you for being a great customer! Published on February 04, 2020
quick and easy!
Response: Thank you for the feedback it's greatly appreciated! Published on February 04, 2020
Very easy to make payment. Recommended.
Response: Thank you so much for the 5 star review! Published on February 04, 2020
Awesome and easy setup, just pay and go!
Response: Thank you Jamie for being an awesome customer! Published on January 30, 2020