New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
The transfer process between places needs to be more streamlined
Response: Thank you for your feedback, Shenise! We can understand why you may have some concerns with the process of getting services at a new address, and we would be happy to assist! Each account with Payless Power can only be associated with one service address, so a new account must be opened to have services at your new address. If you have any further questions or concerns with this process, or anything else, you can contact us at 1-888-963-9363 Published on January 21, 2025
This has been a great power company. They dropped my electric bill over half of what I was paying at TXU. THANK YOU GUYS!!!
Response: Thank you for your high rating, Don! Payless Power strives to provide affordable electricity services, and we are more than happy to hear our services are saving you money versus competitors! Published on January 21, 2025
Very amazed with service easy pay option
Response: Thank you for the high rating, we're glad to provide customers with convenient electric services! Published on January 21, 2025
So far I like it although I haven’t had it very long
Response: Thank you for rating us, Rita! We look forwards to your continued patronage. Published on January 21, 2025
Very convenient For Me Pay As You Go
Response: Thank you for rating us! Published on January 21, 2025
Love this company. Easy set up Easy payment option And gives me a balance everyday which for me I love. Thank you PAYLESS POWER
Response: Thank you for the rating, and for being a Payless Power customer! Published on January 21, 2025
Easy to use. So far, Very satisfied with service!
Response: Thank you for rating us, and for choosing Payless Power! Published on January 21, 2025
Great service and low prices and great customer service
Response: Thank you for rating and reviewing us! We're happy to provide affordable electricity services you can rely on. Published on January 21, 2025
Easy service request.
Response: Thank you for reviewing! Published on January 21, 2025
I really like the simplicity of being able to pay my lights through the app. It’s easy and to me they’re affordable. I like that they update me through text and I also get to track how much electricity I use and what my balance is. I don’t know why I didn’t try this sooner! Very happy with the service.
Response: Thank you for the high rating! We're glad that we can be your affordable and convenient electricity provider. Published on January 21, 2025
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.