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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I enjoy your company. It’s affordable.
Response: Thank you for the rating, Pablo! We're glad we can provide affordable electricity services you can enjoy! Published on January 17, 2025
Never have a problem with the app every time I use it smooth sailing
Response: Thank you for the rating! Published on January 17, 2025
I like the reminders alot
Response: Thanks for the rating! Published on January 17, 2025
Easy to use and very convenient!
Response: Thank you for the rating, we look forwards to providing you with more easy-to-use electricity services. Published on January 17, 2025
Easy and affordable
Response: Thank you for being a customer with us! Published on January 17, 2025
Very good service. Would recommend
Response: Thank you for being a Payless Power cuatomer! Published on January 17, 2025
satisfied with the service
Response: Thank you for the rating! Published on January 17, 2025
I am extremely satisfied with this electric company.
Response: Thank you for the rating! Published on January 17, 2025
It’s QUICK & REAL EASY. For me it’s better compared to guessing how much the light bill will be. More control here.
Response: Thank you for your rating, Jessica! We are glad to make tracking your billing and usage easier, especially when compared to other electricity providers. Published on January 17, 2025
To many text / email messages
Response: Hello Carmon, and thank you for the feedback! We can understand that you have concerns with the amount of notifications you're receiving, and would be happy to help you! Daily messaging is vital for our pre-paid customers, as they are billed on a daily basis. Because of this, we must update our customers daily with their balances, the usage consumed, and so on. You can elect to have only email or text alerts via the My Account portal under your settings. If you have any further concerns or questions, call us at 1-888-963-9363 Published on January 17, 2025
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.