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Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I need get autopay
Response: Hi Pablo, Thank you for your review. We appreciate you reaching out about AutoPay and are glad to have the opportunity to help. We understand that having payments processed automatically can make managing your account more convenient. AutoPay is available and can be set up through your online account or by contacting our Customer Care team for assistance. Once enrolled, your payments will be processed automatically according to your account settings, helping make account management even easier. Thank you for choosing Payless Power, Pablo. We appreciate your business and are here to help if you have any questions about setting up AutoPay. - Payless Power Published on September 14, 2026
Good job keep it up
Response: Hi Detrick, Thank you for your review and for sharing your encouragement. We're glad to hear that you've had a positive experience with our service and appreciate your recognition of our efforts. Providing reliable service and a straightforward customer experience is important to us, and feedback like yours lets us know we're heading in the right direction. We'll continue working hard to deliver the level of service you've come to expect. Thank you for choosing Payless Power, Detrick. We appreciate your support and look forward to serving you in the future! - Payless Power Published on September 14, 2026
The company is good to choose from it’s convenient
Response: Hi Christopher, Thank you for taking the time to share your feedback. We're glad to hear that you find Payless Power to be a good choice and that our service has been convenient for your needs. We understand how important it is to have an electricity provider that makes managing your account simple and straightforward. It's great to know that your experience has been a positive one. Our team remains committed to providing reliable service, convenient account options, and helpful support whenever you need assistance. Thank you for choosing Payless Power, Christopher. We appreciate your review and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
I love it wonderful company
Response: Hi Milissa, Thank you for your 5-star review! We're thrilled to hear you love our service and consider us a wonderful company. Your kind words mean a lot to our team and motivate us to continue providing great service. Published on September 29, 2026
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Response: Hi Elijah, Thank you for your 5-star review! We're grateful for your support and glad to know you had a positive experience with our service. Published on September 29, 2026
Great and easy to work with
Response: Hi Monique, Thank you for taking the time to share your experience. We're glad to hear that you've found Payless Power great and easy to work with. We understand how important a simple and hassle-free experience is when managing your electric service. It's wonderful to know that our team and services have made things convenient for you. We remain committed to providing reliable service and support whenever you need assistance. Thank you for choosing Payless Power, Monique. We appreciate your feedback and look forward to continuing to serve you. - Payless Power Published on September 14, 2026
Thank you for being There for your customer
Response: Hi Malinda, Thank you for sharing your feedback. We're delighted to hear that you're happy with our service. Providing a reliable and convenient experience is important to us, and it's encouraging to know we've been able to meet your expectations. Our team is committed to delivering the quality service our customers deserve, and we appreciate you taking the time to let us know how we're doing. If you ever have any questions or need assistance with your account, we're always here to help. Thank you for choosing Payless Power, Malinda. We appreciate your support and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
Happy with service
Response: Hi Arastaphanie, Thank you for taking the time to share your feedback. We're happy to hear that you're pleased with the service you've received. Knowing that our customers are satisfied is always encouraging for our team. We strive to provide reliable service and a smooth experience, and it's great to know we're meeting your expectations. If you ever have any questions or need assistance with your account, we're here to help. Thank you for choosing Payless Power, Arastaphanie. We appreciate your support and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
Great company! Easy to work with!
Response: Hi Jarrett, Thank you for your review! We're glad to hear that you've found Payless Power to be a great company and easy to work with. We know that having a simple, straightforward experience is important, and it's wonderful to hear that reflected in your feedback. Our team is committed to providing reliable service and making account management as convenient as possible. If you ever have questions or need assistance, we're always here to help. Thank you for choosing Payless Power, Jarrett. We appreciate your support and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
Very good company
Response: Hi Michael, Thank you for taking the time to share your feedback. We're glad to hear that you consider us a very good company and that your experience with our service has been a positive one. Providing reliable electricity and helpful customer support is important to us, and it's rewarding to know we've met your expectations. We appreciate your trust in Payless Power and are committed to continuing to deliver the quality service you deserve. Thank you for choosing Payless Power, Michael. If you ever need assistance, our team is here to help. - Payless Power Published on September 14, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
