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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
PAYLESS POWER has saved Me more then once. I have been using PAYLESS POWER for about 5 year’s now and I’ve had to move 3 times and it’s so convenient and reliable. Texas usually has those those saving black outs every summer and winter and My Household has always had Electricity. Thank You for Your Continuing Service PAYLESS POWER .. * * * * *
Response: Hi Ermelinda, Thank you for the 5-star review! We're honored to have earned your trust over the past five years. It's wonderful to hear that our service has been convenient and reliable through multiple moves and that we've been there when you needed us most. We appreciate you sharing how easy it has been to keep your service active and that you've enjoyed dependable electricity for your household over the years. Long-time customers like you are the reason we strive to provide a simple, reliable experience every day. Thank you for your continued loyalty and support, Ermelinda. We truly appreciate you choosing us and look forward to serving your energy needs for many more years to come. Published on September 09, 2026
Service is very user friendly
Response: Hi Gwen, Thank you for the 5-star review! We're glad to hear that you find our service user-friendly. Making it easy for customers to manage their electricity service is one of our top priorities, so it's wonderful to know that your experience has been simple and convenient. We appreciate you taking the time to share your feedback. Thank you for choosing us, Gwen. We look forward to continuing to serve your energy needs. Published on September 09, 2026
Been with yall since 2019 and it’s super easy and convenient!
Response: Hi Ashley, Thank you for the 5-star review! We're thrilled to hear that you've been with us since 2019 and that you find our service easy and convenient. Long-term customers like you mean so much to us, and it's rewarding to know we've continued to meet your expectations over the years. We truly appreciate your loyalty and your support. Thank you for choosing us, Ashley. We look forward to continuing to serve your energy needs for many years to come. Published on September 09, 2026
Great service, great communication!!
Response: Hi Christina, Thank you for the 5-star review! We're delighted to hear that you experienced great service and great communication. Keeping our customers informed and providing reliable support are top priorities for our team, so it's wonderful to know that stood out to you. We appreciate you taking the time to share your feedback. Thank you for choosing us, Christina. We look forward to continuing to serve your energy needs in the future. Published on September 09, 2026
Love the service
Response: Hi Brandon, Thank you for the 5-star review! We're glad to hear that you love the service. Providing a simple, reliable experience for our customers is our goal, so it's wonderful to know we've earned your positive feedback. We truly appreciate your support and thank you for taking the time to share your experience. Thank you for choosing us, Brandon. We look forward to continuing to serve your energy needs. Published on September 09, 2026
I want to know if I use an average of $5 a day for power and deposit $150 on the first day of every month, how is it my deposits run short weeks before the month ends?
Response: Hi Brenda, Thank you for taking the time to share your concerns. We understand why it would be frustrating to see your deposit balance run low before the end of the month when you're expecting it to cover your average daily electricity usage. Energy costs can vary based on actual consumption, weather conditions, appliance usage, and other factors that may affect your daily charges throughout the month. We appreciate you bringing this question to our attention, as reviewing the details of your account can help provide a clearer understanding of what may be impacting your balance. To better assist you and review your account specifically, please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. A representative will be happy to go over your usage and billing details with you and answer any questions you may have. Thank you, Brenda, for your feedback and the opportunity to assist you. Published on September 02, 2026
It was quick and easy to make the payment
Response: Hi Janie, Thank you for taking the time to share your 5-star review. We're delighted to hear that making your payment was quick and easy. Providing a simple and convenient experience is important to us, and it's great to know we met your expectations. If there's ever anything we can assist you with, please feel free to contact our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Thank you for choosing us. We appreciate your feedback and look forward to serving you again. Published on August 31, 2026
Thanks for you attetion
Response: Hi Egda, Thank you for your 5-star review! We're happy to hear that you were pleased with the attention and service you received. Providing excellent customer support is very important to us, and we're grateful for your kind words. Thank you for choosing Payless Power and for taking the time to share your feedback. The Payless Power Team ⚡💙 Published on August 28, 2026
I have been a customer for years now.. very satisfied with my service
Response: Hi Jose, Thank you for your 5-star review! We're honored to have had you as a customer for so many years. It's wonderful to hear that you continue to be very satisfied with your service. Your loyalty and trust mean a great deal to us, and we truly appreciate your continued support. Thank you for choosing Payless Power. We look forward to serving you for many more years to come! Published on August 28, 2026
great performance
Response: Thank you, Alexander, for taking the time to leave a review. We're glad to hear you had a great experience and that our team delivered the level of performance you expected. Feedback like yours is encouraging and helps reinforce our commitment to providing reliable, efficient service. We appreciate your support and look forward to assisting you again whenever you need us. Published on August 27, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
