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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I want to enroll in autopay
Response: Bryan Thank you for your review! We're glad to hear you're interested in enrolling in AutoPay. AutoPay is a convenient way to manage your account and helps ensure your payments are made on time without the need to make payments manually each month. If you haven't already, you can log in to your account to set up AutoPay or contact our customer service team for assistance. We're always happy to help! Thank you for choosing Payless Power. We appreciate your feedback and look forward to continuing to serve you. - Payless Power Published on September 15, 2026
No problems at all for over a year. I recommend payless power to everyone.
Response: Hi Keesta, Thank you for your wonderful review! We're thrilled to hear that you've had a positive, problem-free experience with us for over a year. Knowing that you'd recommend Payless Power to your friends and family means so much to our team. We work hard to provide reliable service and a great customer experience, and we're grateful for the trust you've placed in us. Thank you for being a valued customer and for sharing your recommendation with others! Best regards, - Payless Power Published on September 15, 2026
The service is good, never had a complaint.
Response: Hi Adesola, Thank you for your review! We're happy to hear that you've had a great experience with our service and have never had a complaint. Providing reliable electricity and excellent customer care is what we strive for every day. We truly appreciate your support and thank you for choosing us as your energy provider! -Payless Power Published on September 15, 2026
Good customer service love how you have various options
I have never had any problems with payless power. When I had questions, they always gave me answers and very friendly and professional. I have recommended this company to many of my friends and colleagues. Thank you for making my life easy.
Response: Hi Lisa, Thank you for your kind words and continued support! We're thrilled to hear that you've had such a positive experience with our team. Providing friendly, professional service and making sure our customers get the answers they need is always our goal. It means so much to know that you've recommended us to your friends and colleagues. Thank you for trusting us with your energy needs and for letting us be part of making your life a little easier! -Payless Power Published on September 15, 2026
help lets wash the left hand as was
Response: Hi Cindi, Thank you for taking the time to leave a review. We appreciate you reaching out and sharing your feedback with us. Our goal is to provide service and support that makes managing your electricity account as simple and convenient as possible. We're grateful for the opportunity to serve you and are committed to continuing to provide reliable service and helpful assistance whenever you need it. If there's ever a question about your account or a way we can help, our Customer Care team is always available. Thank you for choosing Payless Power, Cindi. We appreciate your business and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
Very satisfied with your service
Response: Hi Nikia, Thank you for taking the time to share your feedback. We're delighted to hear that you're very satisfied with our service. We understand how important it is to have an electricity provider you can rely on, and it's great to know we've been able to meet your expectations. Your review is appreciated and serves as encouragement for our team to continue delivering dependable service and a positive customer experience. If you ever have any questions or need assistance with your account, we're always here to help. Thank you for choosing Payless Power, Nikia. We appreciate your support and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
Good electricity company
Response: Hi Benson, Thank you for taking the time to share your feedback. We're glad to hear that you consider Payless Power a good electricity company. We know how important it is to have reliable service you can count on, and it's rewarding to know we've met your expectations. Our team is committed to providing dependable electricity service and helpful customer support to make managing your account as easy as possible. If you ever have questions or need assistance, we're always here to help. Thank you for choosing Payless Power, Benson. We appreciate your support and look forward to continuing to serve you! - Payless Power Published on September 14, 2026
I have no message
Response: Hi Destiny, Thank you for taking the time to leave a 4-star review. We appreciate your feedback and are glad you chose Payless Power for your electricity needs. Your rating lets us know we're providing a positive experience while also giving us the opportunity to continue improving. Our team is committed to delivering reliable service, convenient account management, and helpful customer support every step of the way. Thank you for being a valued customer, Pamela. If there's ever anything we can do to make your experience even better, we're here to help. - Payless Power Published on September 14, 2026
They’re awesome but I wish I can start bck getting promotional credits again
Response: Hi Pamela, Thank you for your feedback and for sharing your experience with us. We're delighted to hear that you think we're awesome and that you've enjoyed being a Payless Power customer. We understand how valuable promotional credits can be, and we appreciate you letting us know you'd like to see additional opportunities for them. While promotional offers can vary and may have specific eligibility requirements, we encourage you to keep an eye on your account communications and emails for any current or future promotions that may become available. Thank you for choosing Payless Power, Pamela. We appreciate your loyalty and look forward to continuing to provide you with great service. - Payless Power Published on September 14, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
