Payless Power Reviews

Mauro R. in Harlingen
Published on July 21, 2026

Response: Hi Mauro, Thank you for your 1-star rating and for sharing your experience. We understand how concerning it can be when you're expecting your service to be connected and it has not happened as quickly as anticipated, especially with two young children at home and the heat in South Texas. We appreciate you bringing this situation to our attention. Reliable service is important, and we recognize the impact that delays can have on our customers and their families. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM, so we can review your account, check the status of your service order, and provide any available updates. Thank you for your feedback, Mauro. We value the opportunity to assist you. Published on July 21, 2026

Adolfo G. in Edinburg
Published on July 21, 2026

Response: Hi Adolfo, thank you for your 4-star review and for sharing your experience. We're glad to hear our customer service team has been helpful, professional, and committed to assisting whenever possible. Your recommendation to family and friends means a great deal to us, and we appreciate your support. We will continue working to provide the level of service you expect. If there is ever anything more we can do to help, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours which are Monday through Friday 9:00 AM to 5:00 PM. Published on July 21, 2026

Armando O. in Euless
Published on July 21, 2026

Response: Hi Armando, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that your experience has been a 10/10, with no issues and fast service. Providing reliable and efficient service is important to us, and it's great to know we're meeting your expectations. We'll continue working hard to deliver the same positive experience every time. Thank you for choosing us, Armando! Published on July 21, 2026

Travis G. in Houston
Published on July 17, 2026

Response: Hi Travis, thank you for the 5-star review! We're glad to hear you're enjoying our great service and competitive rates. Thank you for choosing Payless Power—we appreciate your support! Published on July 17, 2026

Mary B. in Brownwood
Published on July 16, 2026

Response: Thank you for sharing your feedback Mary. We understand how frustrating it can be when you don't feel heard or are unable to communicate your concerns effectively, and we appreciate you bringing this experience to our attention. We take comments about customer interactions seriously and value the opportunity to learn more about what occurred. Our goal is to provide respectful, professional service during every interaction, and we'd like the chance to review your concerns further and assist in any way we can. Please contact our Customer Care Team so we can look into this matter. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026

Glenda C. in Waco
Published on July 16, 2026

Response: Thank you for your 5-star review Glenda! ⭐⭐⭐⭐⭐ Wow, thank you for the kind words! We're so happy to hear that you consider Payless Power the best electricity company you've found. Feedback like this means a lot to our team and motivates us to keep delivering great service and value. Thanks for choosing Payless Power and for recommending us. If you ever need assistance, including after-hours support, visit https://paylesspower.com/contact-us/ for additional ways to reach us. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026

Jose B. in Houston
Published on July 16, 2026

Response: Thank you for your 5-star review Jose! ⭐⭐⭐⭐⭐ We're thrilled to hear that you've had a great experience with both our customer service and our rates. Thank you for recommending Payless Power and for taking the time to share your feedback. Knowing that our team has been helpful and that you're seeing value in our service means a lot to us. We appreciate your trust and look forward to continuing to serve your energy needs. If you ever need assistance, including after-hours support, please visit https://paylesspower.com/contact-us/ for additional ways to reach us. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026

Yvonne M. in Corpus Christi
Published on July 16, 2026

Response: Thank you for your 5-star review Yvonne! ⭐⭐⭐⭐⭐ We're happy to hear that everything is good and appreciate you taking the time to share your feedback. It's great to know you're having a positive experience with Payless Power, and we're grateful for the opportunity to serve you. If you ever need assistance, we're here to help. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026

Cassandra L. in Houston
Published on July 16, 2026

Response: Hi Cassandra, Thank you for your 5-star review! ⭐⭐⭐⭐⭐ We're glad to hear things are going well so far and appreciate you taking the time to share your experience. It's great to know we're meeting your expectations, and we look forward to continuing to provide you with reliable service. If you ever have questions or need assistance, we're here to help. For after-hours support and additional contact options, please visit https://paylesspower.com/contact-us/. Payless Power Customer Care Team ⚡💙 Published on July 16, 2026