Payless Power Reviews
Read reviews from Payless Power customers
Great customer service and easy to use!
Response: Thank you immensely for your positive feedback, Luis. We are excited to hear about your experience with Payless Power. Published on May 27, 2025
usage rate is too high
Response: Thank you, Nakisha, for taking the time to give us your feedback on this important matter. Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more use the more they will be charged. You can always see this amount via the daily messaging we send for your billing. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363. Published on May 27, 2025
Horrible company! I was out of town for 3 days and SOMEHOW WAS CHARGED 15$ a day for the electricity I used WTF ?? Everything was off even my ac. It’s a scam
Response: Thank you, Carolina, for taking the time to leave your feedback and your rating! Payless Power knows that understanding your billing is important for your services. Keep in mind, we charge customers based on the amount of electricity they consume, and the more they use the more they will be charged. We process our billing two days arrears. You can always see this amount via the daily messaging we send for your billing. You also have the option to visit My Portal at paylesspower.com to see more detailed information on usage, charges and current balance. You may also visit smartmetertexas.com to confirm usage as well. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363. Published on May 27, 2025
easiest sign up I’ve ever had plus great service over the phone
Response: Thank you for your 5-star review. Marvin. We are pleased to hear about your great over the phone experience with us and how easy it was to sign up for our intuitive pre-paid service. Thank you for choosing Payless Power. Published on May 23, 2025
DONT LIKE IT AT ALL 👎🏼👎🏼👎🏼👎🏼👎🏼👎🏼
Response: Jorge, we value your input and are here to address your concerns. A supervisor will be reaching out to you for more details in regards to your account. If there is anything we can assist you with please reach out to us at 1-888-963-9363. Published on May 22, 2025
I absolutely love it, easy to manage and understand.
Response: Thank you for your 5-star rating, Rakeida! We are please to hear that you are enjoying our easy to mange pre-paid service. Published on May 21, 2025
Gods service but expensive
Response: Thanks for your feedback, Patrick. We aim to address all feedback promptly. If you have any questions about our pricing, feel free to reach out to us at 1-888-963-9363. Published on May 21, 2025
Good service recommended to other
Response: Veronica, we are pleased to hear about your positive experience with Payless Power. Thank you for recommending us! Published on May 21, 2025
I love using them great company
Response: Natrina, we appreciate your review and are thrilled to provide you with reliable pre-paid service. Thank you for choosing Payless Power! Published on May 20, 2025
Thanks for being there.
Response: We're honored to receive your 5-star rating, Troy. Thank you for sharing your experience with Payless Power. Published on May 20, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
