Great service provider
Response: Thank you for choosing Payless Power! Published on February 25, 2025
Easy and convenient
Response: Payless Power appreciates you for the high rating and review! Published on February 25, 2025
Faster I like it
Response: Thank you for giving us a high rating! Published on February 25, 2025
Excellent service
Response: Thank you for rating our services! Published on February 25, 2025
Thanks for working with me
Response: Thank you for giving Payless Power a high rating! Published on February 25, 2025
Has been a very reliable company. Easy to deal with and good rates
Response: Thank you for giving our services a high rating! Payless Power is always proud of the affordable and convenient electricity it can provide to customers like you. Published on February 25, 2025
Exelent service
Response: Thank you for giving us a high rating! Published on February 25, 2025
F’n joke one minute its two dollars a day the next minute it’s $15 a day when nobody’s even here and it’s only a 500 square-foot apartment and it’s only me here. I don’t even have to have the heat or the AC on and all of a sudden I’m getting charged eight dollars a day give me a break. You guys need to give me a breakdown of what I actually paid to you and what is actually owed because you guys don’t fix anything and then 30° weather you’re gonna shut the electric off. It’s never consistent no matter what I do. Not only do you shut it off, but I can’t even reach out to and get a hold of anybody to get it turned back on so now I have to sit here and 30° weather with my electric off that’s awesome. You guys are awesome. Pretty sure there’s laws against that.
Response: Thank you for taking the time to leave your feedback on this matter, Tricia. We understand you have some concerns with your recent electricity billing as well as disconnections, and we know that this sort of situation can be overwhelming and frustrating for you. Payless Power charges you based on the amount of electricity your home consumes. This amount is included with the billing notification you receive each day. You can review your billing through the My Account Portal at paylesspower.com Here, you can see a breakdown of the charges you have received with your billing. Customers will have their services disconnected whenever their balances reaches below $0 and a payment is not made in due time. If you need additional time to make a payment, you can always see if you are eligible for a same-day Account Protection or a Deferred Payment Plan via the My Account Portal. If you have any other questions or concerns, you can contact us at 1-888-963-9363 Published on February 25, 2025
love the pay for what you use! wish my account wouldn’t let me go negative but appreciate always not being disconnected.
Response: Thank you for taking the time to rate and review our services, Rose! Did you know that you can enroll a credit/debit card into making automatic payments, so a payment is made the moment your balance gets low? You can do this via the My Account Portal at paylesspower.com If you have any questions, feel free to reach out to us at 1-888-963-9363 Published on February 25, 2025
Wtf????? Why is my bill so high why do you keep taking so much on a daily basis you’re taking $12 and then you’re taking $15 and then you want to shut my power off when it is 32°. Are you freaking kidding me?
Response: Thank you for taking the time to leave us your feedback on this matter, Patricia. We understand that you have some concerns over recent charges you have received, and know that billing can be frustrating if you do not understand these charges. Payless Power will bill customers based on the amount of electricity they have used, and we include the usage amount in our daily billing notifications. Customers tend to consume more power during the colder weather, as the lower temperature forces appliances to work harder than they normally would. Your billing can always be accessed and reviewed via the My Account Portal at paylesspower.com Here, a breakdown of your charges is available to you. If you have any further questions or concerns, feel free to contact us at 1-888-963-9363 Published on February 25, 2025
