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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I am a new customer excited about this and Payless power experience
Response: Hi Cynthia, Thank you for your review and welcome to Payless Power! We're excited to hear that you're looking forward to your experience with us as a new customer. Our team is committed to providing reliable service, convenient account management, and excellent customer support every step of the way. We're grateful for the opportunity to serve your energy needs and look forward to being your electricity provider. Thank you for choosing Payless Power, and welcome to the family! – Payless Power Published on September 22, 2026
Im very satisfied with Payless Power. I’ve been with them for almost 3 years now and truly I tell you that their service is excellent and very convenient when your credit is not good.
Response: Hi Wendy, Thank you for your wonderful review and for being a valued customer for nearly three years! We're delighted to hear that you've had an excellent experience with our service and that our prepaid option has been convenient for your needs. Our team is committed to providing reliable electricity service and a hassle-free experience for all our customers, and it's rewarding to know we've earned your trust over the years. We truly appreciate your loyalty and thank you for choosing Payless Power. We look forward to continuing to serve your energy needs! – Payless Power Published on September 22, 2026
Great service 🫶🏼
Response: Hi Ashley, Thank you for your review! We're glad to hear that you've had a great experience with our service. Our team works hard to provide reliable electricity and excellent customer care, and it's wonderful to know that we've met your expectations. We appreciate your support and thank you for choosing Payless Power. We look forward to continuing to serve your energy needs! – Payless Power Published on September 22, 2026
Love it been a customer almost 2 years never had a problem that couldn’t be fixed
Response: Hi Shawndrell, Thank you for your wonderful review! We're honored to have earned your trust over the past two years. It's great to hear that whenever an issue has come up, our team has been able to help resolve it and keep your experience a positive one. We truly appreciate your loyalty and your kind words. Thank you for choosing Payless Power and for being a valued customer. We look forward to continuing to serve your energy needs for years to come! – Payless Power Published on September 22, 2026
Súper satisfactorio
Response: Hi Lucia Cazares, Thank you for your wonderful review! We're delighted to hear that your experience has been super satisfying. Providing reliable service and a positive customer experience is our top priority, and it's great to know we've met your expectations. We truly appreciate your feedback and thank you for choosing Payless Power. We're grateful for the opportunity to serve you and look forward to continuing to meet your energy needs. – Payless Power Published on September 22, 2026
Buen servicio de electricidad
Response: Hi Rico, Thank you for your review! We're happy to hear that you've had a good experience with our electricity service. Our goal is to provide reliable, affordable power along with excellent customer support, and we're glad to know you're satisfied. Thank you for choosing Payless Power. We truly appreciate your trust and look forward to continuing to serve your energy needs! – Payless Power Published on September 22, 2026
Excelente servicio
Response: Hi Miguel, Thank you for your kind review! We're thrilled to hear that you've had an excellent experience with our service. Providing reliable electricity and outstanding customer care is our goal, and it's wonderful to know we're meeting your expectations. We truly appreciate your feedback and thank you for choosing Payless Power. We're grateful for the opportunity to serve you! – Payless Power Published on September 22, 2026
Necesito que me conectes las luces en mi apartamento. Soy nuevo cliente de ustedes y necesito que me actives mi luz para mañana pero no tengo tarjeta de crédito sí tengo pero la tengo perdida
Response: Hi Jorge, Thank you for your review and for choosing Payless Power. We're excited to have you as a new customer. We understand that you're looking to have service activated and that you've misplaced your credit card. For security and account-specific assistance, we recommend contacting our Customer Care team directly at 888-963-9363. Our representatives can review the payment options available and help guide you through the steps needed to start your service. We appreciate the opportunity to serve you and look forward to assisting you further. – Payless Powe Published on September 22, 2026
Very Happy Great Service
Response: Hi Vivian Young, Thank you for your wonderful review! We're delighted to hear that you're very happy with our service. Providing reliable electricity and excellent customer care is our top priority, and it's great to know we've made a positive impression. We truly appreciate your support and thank you for choosing Payless Power. We're grateful for the opportunity to serve you and look forward to continuing to meet your energy needs. – Payless Power Published on September 22, 2026
I like being able to make a payment anytime I want.
Response: Hi Kristy, Thank you for your review! We're happy to hear that you enjoy the flexibility of being able to make a payment whenever it's convenient for you. We strive to provide simple, hassle-free payment options that fit our customers' busy schedules. We appreciate your feedback and thank you for choosing Payless Power. We're grateful for the opportunity to serve your energy needs! – Payless Power Published on September 22, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.