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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
the electricity is very expensive – it’s $20.00 every 2 days. I would like to switch to another prepay electric company
Response: Hi Anavel, thank you for sharing your feedback. We understand your concerns regarding energy costs and appreciate you taking the time to let us know about your experience. Our goal is to provide customers with tools to monitor usage and manage their accounts effectively. We'd welcome the opportunity to review your account and discuss your concerns further. Please contact us at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, so we can assist you. Thank you for choosing Payless Power. Published on September 23, 2026
i need power asap
Response: Hi Donna, thank you for your 5-star review. We're delighted to hear that you had a positive experience with our service. We truly appreciate your feedback and the opportunity to serve you. Thank you for choosing Payless Power, and we look forward to continuing to provide you with excellent service. Published on September 23, 2026
Muy buena experiencia y accesibilidad , muy buen servicio
Response: Hi Daniel Henriquez, Thank you for your wonderful review! We're delighted to hear that you've had a very positive experience and found our service accessible and easy to use. Providing reliable service and excellent customer support is always our goal, and we're glad to know we've met your expectations. We truly appreciate your feedback and thank you for choosing Payless Power. We're grateful for the opportunity to serve your energy needs! – Payless Power Published on September 22, 2026
Very fast and easy service.
So thankful for this electricity company y’all always come through for me and when I don’t have enough on my account, y’all give me a little bit of extra time
Response: Hi Kayla, Thank you for your heartfelt review! We're so grateful for your kind words and for trusting Payless Power with your energy needs. It's wonderful to hear that our service has been there for you when you needed it most. We work hard to provide flexible solutions and helpful support for our customers, and we're glad that you've had a positive experience with us. Your feedback means a lot to our team. Thank you for choosing Payless Power. We truly appreciate your support and look forward to continuing to serve you! – Payless Power Published on September 22, 2026
Great customer service!
Response: Hi Alejandro, Thank you for your kind review! We're delighted to hear that you had a great experience with our customer service team. Providing friendly, helpful, and efficient support is something we take great pride in, and it's wonderful to know we met your expectations. We truly appreciate your feedback and thank you for choosing Payless Power. We're always here to help whenever you need us! – Payless Power Published on September 22, 2026
This is my first day with this electricity companie.
Response: Hi Jerry, Thank you for your review and for choosing Payless Power! We're excited to have you as a new customer and appreciate you giving us the opportunity to serve your energy needs. We hope your experience with us continues to be a positive one. If you ever have any questions or need assistance, our team is always here to help. Thank you for choosing Payless Power, and welcome aboard! – Payless Power Published on September 22, 2026
Nice nice and nice and nice and nice and nice and nice and nice
Response: Hi Bryant, Thank you for your review! We're glad to hear that you've had such a positive experience with our service. Seeing all those "nice" comments definitely made us smile! We appreciate your support and thank you for choosing Payless Power. Our team is committed to providing reliable service and a great customer experience, and we're happy to know we're hitting the mark. – Payless Power Published on September 22, 2026
Super fast service however it is expensive. Great if you need energy fast!
Response: Hi Ruth, Thank you for taking the time to share your feedback! We're glad to hear that you found our service fast and convenient when you needed electricity quickly. We understand your concern about cost and recognize how important it is to get good value for your energy service. Energy charges can vary based on usage, weather, and other factors, but we appreciate you highlighting both the speed of activation and your experience with our service. Thank you for choosing Payless Power. We value your feedback and appreciate the opportunity to serve your energy needs! – Payless Power Published on September 22, 2026
Estoy Feliz por hacer una nueva clienta muchas gracias
Response: Hi Maira, Thank you for your review! We're thrilled to hear that you're happy to be a new customer with Payless Power. Welcome to our family! Our team is committed to providing reliable service, convenient account management, and excellent customer support. We appreciate the opportunity to serve your energy needs and look forward to making your experience a great one. Thank you for choosing Payless Power! – Payless Power Published on September 22, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
