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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Good service and would recommend to anyone that need service
Response: Hi Namese, Thank you for the 5-star review! We're delighted to hear that you've had a good experience with our service and that you would recommend us to others who need service. There’s no greater compliment than a customer sharing their positive experience and recommending us to family and friends. Your feedback lets us know that we're providing the reliable service and support our customers deserve, and we truly appreciate you taking the time to share it. We'll continue working hard to deliver the quality service you've come to expect. Thank you again, Namese, for your support, your recommendation, and for choosing us. We look forward to serving you for years to come! Published on September 24, 2026
I love Payless power
Response: Hi Heny, Thank you for the 5-star review! We're thrilled to hear that you love Payless Power. It's wonderful to know that your experience has been such a positive one and that our service is meeting your expectations. Feedback like yours means a lot to our team and reinforces our commitment to providing dependable service, convenience, and value to our customers. We'll continue working hard to deliver the experience you've come to appreciate. Thank you again, Heny, for your support and for choosing us. We look forward to continuing to serve you and earning your trust every day! Published on September 24, 2026
The service is great
Response: Hi Keyon, thank you for your 5-star review. We're thrilled to hear that you think our service is great. Your feedback means a lot to us, and we're grateful for the opportunity to serve you. Thank you for choosing Payless Power, and we look forward to continuing to provide you with excellent service. Published on September 23, 2026
All Good in the hood. Easy to pay and easy to track. I appreciate the email reminders and the service day predictions.
Response: Hi Chad, thank you for your 5-star review. We're glad to hear that managing your account has been easy and convenient. It's great to know that the email reminders and service day predictions help you stay informed and in control of your account. We appreciate your feedback and thank you for choosing Payless Power. Published on September 23, 2026
Y’all are doing great 😃👍
Response: Hi Krystal, thank you for your 5-star review and for your kind words. We're thrilled to hear that you're happy with our service and feel that we're doing a great job. Your feedback means a lot to us and motivates our team to keep providing the best experience possible. Thank you for choosing Payless Power! Published on September 23, 2026
New customer , just paid and now waiting for my fast service they are sworn by lol. Thank you !!!
Response: Hi Tavisha, thank you for your 5-star review and for choosing Payless Power. We're excited to have you as a new customer and are glad the setup process has been smooth so far. We appreciate your patience while your service is being activated and look forward to providing you with the fast, convenient service we're known for. Thank you for choosing Payless Power! Published on September 23, 2026
Awesome and they help when in need thankfull for the service
Response: Hi Leticia, thank you for your 5-star review. We're thrilled to hear that you've found our service helpful when you need it most. Providing support and flexibility for our customers is very important to us, and we're grateful for your kind words. Thank you for choosing Payless Power, and we appreciate the opportunity to serve you. Published on September 23, 2026
I love it it gives us extension to pay next day love it
Response: Hi Patricia, thank you for your 5-star review. We're delighted to hear that you appreciate the flexibility our service provides and the extra time it gives you when needed. Making it easier for our customers to manage their accounts is one of our top priorities. Thank you for choosing Payless Power, and we appreciate the opportunity to serve you. Published on September 23, 2026
Today I write this review because I’m upset with my situation with payless power, my portal balance didn’t update and the representative I spoke with couldn’t help me. Now I’m sitting in a hot apartment with a toddler until my power comes back on EVEN though I PAID!!!! This is so ridiculous I’m a paying customer I paid $53.23 and I got my power disconnect for nothing. My balance should be $0 with a positive amount.. I’m very upset and find it even more ridiculous that I can’t get through on the phone to payless power cause there are 200+callers my rating is a big fat ZERO. I’ve been with this company for 3years ever since there new update a few months back it has been bad
Response: Hi Vena, thank you for sharing your feedback. We understand your concerns regarding your account balance, payment posting, service interruption, and the difficulty you experienced reaching our customer service team. We recognize how important it is for payments to be reflected accurately and for service to remain uninterrupted, especially when there are urgent household needs involved. We'd like the opportunity to review your account and payment details further. Please contact us at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, so we can assist you and address your concerns. Thank you for choosing Payless Power. Published on September 23, 2026
My name is not correct on the information.In the account, it is a LaDona Parker with AP and you have it as a LaDona Tarker with a, T, so please correct it and put P.Instead of T
Response: Hi Ladonna, thank you for your 4-star review and for bringing this to our attention. We understand the importance of having accurate account information. We'd be happy to help review this matter. Please contact us at 1-888-963-9363 so our team can verify your account details and assist with updating the name on file if needed. Thank you for choosing Payless Power. Published on September 23, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
