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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I love the ease and customer service
Response: Hi Jessica, thank you for the 5-star review! We're delighted to hear that you love the ease of our process and the customer service you received. Your kind words mean a lot to our team, and we truly appreciate your support. We look forward to helping you again in the future. Thank you! 🙏😊 Published on August 18, 2026
Easy setup!! Thank you for making this such a breeze.
Response: Hi Jesse, thank you for the 5-star review! We're thrilled to hear the setup was easy and that we could make the process such a breeze for you. We truly appreciate your feedback and look forward to serving you again in the future! 😊 Published on August 18, 2026
Muy bien servicio gracias
Response: Hola, Julieta. ¡Muchas gracias por tu reseña de 5 estrellas! Nos alegra saber que recibiste un muy buen servicio. Agradecemos tu confianza y esperamos atenderte nuevamente pronto. Published on August 18, 2026
Simple to start let’s see how they treat me.
Response: Hi Entashia, Thank you for sharing your experience. We're glad to hear that getting started was simple, and we appreciate your honest perspective as you continue to evaluate your experience with us. Building trust over time is important, and we recognize that the service you receive moving forward will shape your overall impression. If you ever have questions, concerns, or need assistance along the way, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday from 9:00 AM to 5:00 PM. We're here to help and support you throughout your journey with us. Thank you for choosing us, Entashia. We look forward to serving you. Published on August 17, 2026
I need to switch over to a different company this is robbery at it’s finest
Response: Hi Joe, Thank you for taking the time to share your feedback. We understand that concerns about pricing can be frustrating, and we appreciate you bringing this to our attention. We take comments like yours seriously and would welcome the opportunity to review your account and discuss any available options that may better fit your needs. Please reach out to our Customer Care Team at 1-888-963-9363 during our standard business hours, Monday through Friday, 9:00 AM to 5:00 PM. Our team will be happy to assist you and address your concerns directly. Thank you for giving us the opportunity to help. Published on August 17, 2026
Switched over with low payment and fast service.
Response: Hi Fernando, Thank you for the 5-star review! We're thrilled to hear that switching over was quick and easy for you, and that you're enjoying the lower payment. Providing fast, hassle-free service and helping our customers save money is exactly what we strive for. We appreciate your trust in us and look forward to continuing to serve you. Welcome aboard! ⭐⭐⭐⭐⭐ Published on August 14, 2026
I just signed up so 4 stars for making it easy
Response: Hi Ericia, Thank you for your review and for choosing us! We're glad the sign-up process was easy and straightforward. We noticed you mentioned 4 stars for making it easy, and we'd love to know what we could do to make your experience a full 5 stars. Any feedback or suggestions would be greatly appreciated as we continue to improve. Thank you for taking the time to share your thoughts! Published on August 14, 2026
Everthimg is good so far
Response: Hi Shaquille, Thank you for taking the time to share your feedback. It's great to hear that everything has been good so far and that your experience has been meeting your expectations. We appreciate you choosing us and are glad things are off to a positive start. If there is ever anything we can do to make your experience even better, please don't hesitate to let us know. We look forward to continuing to serve you and hope to keep earning your trust along the way. Thank you again for your review, Shaquille! Published on August 13, 2026
Thank yall 🙏🏾
Response: Hi Desmond, Thank you for taking the time to leave us a 5-star review! We're grateful for your support and appreciate you choosing us. Knowing you had a positive experience means a lot to our team, and we look forward to serving you again in the future. Thanks again, Desmond, for your kind words and for being a valued customer! Published on August 12, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
