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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
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Payless Power Reviews
Read reviews from Payless Power customers
Very easy to use I really like it.
Response: Hello Rick, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you find our service very easy to use and that you’re enjoying your experience. We understand how important it is to have a simple and user-friendly system when managing your electricity, and it’s great to know that our platform is meeting your expectations. Your feedback reinforces our commitment to keeping things convenient and accessible for our customers. We’re here to continue supporting you with an easy and reliable experience. If you ever have questions or need assistance, our team is ready to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Love it, best electric company I’ve been too, love being able to pay when I need to instead of getting a high bill when I’m not even home using it
Response: Hello Cross, Thank you for sharing your experience and for the 5-star review—we’re glad to hear how much you’re enjoying the flexibility of our service. We understand how important it is to have control over your electricity usage and payments, especially when your schedule or time at home varies. It’s great to know that the ability to pay as needed and avoid unexpected high bills is working well for you. Our goal is to provide a convenient, transparent way to manage your electricity, and your feedback highlights exactly what we strive to deliver every day. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very easy setup and all around easy
Response: Hello Patsy, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you found the setup process and overall experience easy. We understand how important it is to have a simple and convenient start, and it’s great to know that your experience has been smooth from beginning to end. Feedback like yours lets us know we’re providing the straightforward service our customers value. We’re committed to keeping things easy and accessible for you as you continue to manage your account. If you ever need assistance or have questions, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
So far after my recent move, it is still easy to make a payment. I love seeing my current balance and payments each and every day.
Response: Hello Burcie, Thank you for sharing your experience and for the 5-star review—we’re glad to hear that after your recent move, making payments remains easy and that you enjoy seeing your daily balance and payment updates. We recognize how important it is to stay informed and in control of your account, especially during a transition like moving. It’s great to know that the visibility and convenience of our system are helping make that process smoother for you. Our goal is to provide a seamless experience with simple payment options and real-time account information, and your feedback confirms we’re supporting you in the right way. If you ever need help or have questions about your account, our team is here to assist. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
NEW SYSTEM IS WORKING
Response: Hello Nita, Thank you for sharing your feedback—we’re glad to hear the new system is working well for you. We understand how important it is for updates and improvements to deliver a smooth and reliable experience, and it’s great to know the new system is meeting your expectations. Your feedback helps confirm that these changes are making a positive impact. We’re committed to continuing to enhance our services and provide a seamless experience for all our customers. If you ever have questions or need assistance, we’re here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very quick and easy
Response: Hello Hailey, Thank you for sharing your feedback—we’re glad to hear that you found our service quick and easy. We understand how valuable it is to have a fast and straightforward experience when setting up and managing your electricity, and it’s great to know that our process is delivering that for you. Your feedback подтверждает that we’re meeting our goal of providing simple and efficient service. We’re committed to continuing to make things easy and convenient for you every step of the way. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
I am one of your customers, My name is Ademola Adediji, I want to relocate to another apartment on 6/13/26 ( 13th of June ) my present apartment is 15255 Gray Ridge dr, Tx 77082 and my new apartment is 28100 Tamaron parkway apartment 10214 Katy Tx 77494. , I want my electricity service transfer to my new apartment at Tamaron begin from that day 13th of June 2026 . I would be happy if I get a feedback before then sir/ma. Many thanks.
Response: Hello Ademola, Thank you for sharing your plans with us, and we appreciate you being a valued Payless Power customer. We understand how important it is to have your electricity service set up smoothly when transitioning to a new home. You’ve provided clear details regarding your move from 15255 Gray Ridge Dr, TX 77082 to 28100 Tamaron Parkway, Apt 10214, Katy, TX 77494 starting on June 13, 2026, and we appreciate you planning ahead. To ensure your service is transferred without interruption, our team will need to review your account and complete the move request. We recommend reaching out directly so we can secure your start date and confirm all details for your new address. For assistance, please contact us as soon as possible. You can also reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ We’re here to help make your move as seamless as possible and look forward to assisting you with your service transfer. Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
It’s annoying I guess since your making me fill this out to get back to the previous page
Response: Hello Leah, Thank you for taking the time to share your feedback. We understand your experience with being prompted to complete a review before returning to your previous page felt inconvenient. We recognize how important it is to have a smooth and uninterrupted experience when navigating our site, and your input highlights an area where the process can feel frustrating. Feedback like yours helps us better understand where improvements can be made to keep things as quick and user-friendly as possible. We’re committed to making interactions with our services simple and efficient, and your comments will be shared with our team as we continue to improve the customer experience. If you’d like to share more details or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you for choosing Payless Power. Regards, Customer Care Published on June 11, 2026
Easy, efficient
Response: Hello Kitwana, Thank you for sharing your feedback and for the 5-star rating—we’re glad to hear that you found our service easy and efficient. We understand how important it is to have a simple and smooth experience when managing your electricity, and it’s great to know that our service is meeting that expectation for you. Your feedback reinforces our commitment to keeping things straightforward and convenient. If you ever have any questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Very grateful nice costumers great ligth service
Response: Hello Rosavelia, Thank you for sharing your kind feedback—we’re glad to hear that you’re enjoying the service and that our team has made a positive impression. We recognize how important it is to have both reliable electricity and helpful customer support, and it’s great to know that your experience reflects that. Your comments about our service and team mean a lot and help reinforce the value we aim to provide every day. We’re committed to continuing to deliver dependable service and a positive customer experience. If there’s ever anything you need or any questions you’d like to go over, we’re here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
