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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
How can I get a lean taken off
Response: Thank you, Cedan, for your 4-star review. We appreciate you reaching out with your question about getting a lien removed. We'd be happy to look into your situation and provide guidance based on your specific account details. Please contact our Customer Care team at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, and one of our representatives will be glad to review your account and discuss the available options with you. Thank you for your feedback and for choosing Payless Power. We look forward to assisting you. Published on September 29, 2026
Great service quick connection aslong as done before 6pm
Response: Thank you, Juan, for your 5-star review! We're glad to hear you had a great experience with our quick connection process. Making it fast and easy for customers to get their electricity service started is one of our top priorities, and we're pleased that we were able to meet your expectations. We appreciate you highlighting the convenience of getting connected when enrollment is completed before 6:00 PM. Thank you for taking the time to share your feedback and for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
I give yall a five star because this company the best I ever had because I only pay for what I use and lets me control my costs of energy.
Response: Thank you, Luis, for your 5-star review! We're thrilled to hear that you consider us the best company you've had. It's great to know that paying only for the energy you use and having control over your electricity costs has made such a positive difference for you. Providing customers with flexibility, transparency, and the tools to manage their energy expenses is exactly what we strive for. We appreciate you taking the time to share your experience and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Very happy easy to setup, send me alerts. Very sastifed my service has been a good journey so far
Response: Thank you, Shalonda, for your 4-star review! We're happy to hear that your service was easy to set up and that the alerts have helped you stay informed about your account. It's wonderful to know that you've been very satisfied and that your experience with us has been a good journey so far. We appreciate you taking the time to share your feedback. Our goal is to provide a simple, convenient, and reliable experience for every customer. Thank you for choosing Payless Power, and we look forward to continuing to serve you. Published on September 29, 2026
Highly satisfied
Response: Thank you, Ashley, for your 5-star review! We're delighted to hear that you're highly satisfied with our service. Providing reliable electricity service, clear communication, and a convenient customer experience is what we strive for every day, and it's wonderful to know we've met your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Amazing and fast and easy
Response: Thank you, Yayline, for your 5-star review! We're thrilled to hear that your experience was amazing, fast, and easy. Our team works hard to provide a simple enrollment process and convenient service for our customers, so it's wonderful to know we delivered that experience for you. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
It’s to much wish they had monthly plans
Response: Thank you, Tray, for your review. We understand that having predictable monthly payments can be important when managing your household budget, and we appreciate you sharing your feedback. While our prepaid service offers flexibility and control over your electricity usage, we also offer monthly plan options for qualifying customers. We'd be happy to review the available options with you and see if you qualify for a monthly plan. Please give us a call at 1-888-963-9363, Monday through Friday from 9:00 AM to 5:00 PM, and one of our representatives will be glad to assist you. Thank you for taking the time to share your experience and for choosing Payless Power. We appreciate the opportunity to serve you. Published on September 29, 2026
Very happy with the service
Response: Thank you, Jenevlyn, for your 5-star review! We're delighted to hear that you're very happy with the service. Providing reliable electricity service and a positive customer experience is our top priority, and it's wonderful to know we're meeting your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Very good service
Response: Thank you, Kevin, for your 5-star review! We're glad to hear that you received very good service. Providing reliable electricity service and a positive customer experience is our top priority, and it's great to know we met your expectations. We appreciate you taking the time to share your feedback and thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
Everything is perfect & well taken care of….
Response: Thank you, Louie, for your 5-star review! We're delighted to hear that everything is perfect and well taken care of. Providing reliable service and ensuring our customers have a smooth, worry-free experience is what we strive for every day. We appreciate you taking the time to share your feedback and let us know we're meeting your expectations. Thank you for choosing Payless Power. We look forward to continuing to serve you. Published on September 29, 2026
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
