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Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
I’ve only just signed up but will say the Customer Service Rep was wonderful and sooo helpful!
Response: Hi Lynette, Thank you for the 5-star review and for choosing to sign up with us! It's wonderful to hear that the Customer Service Representative was so helpful and made a great first impression. We know getting started can be an important part of the experience, and we're glad you received the support you needed. We appreciate you taking the time to share your feedback and look forward to continuing to provide the same level of service as you get to know us better. Welcome aboard, Lynette, and thank you for your kind words! Published on July 06, 2026
Easy and simple
Response: Hi Alejandro, Thank you for the 5-star review! We're glad to hear your experience was easy and simple. Providing a straightforward and hassle-free process is important to us, and it's great to know we delivered that for you. We appreciate you taking the time to share your feedback and look forward to serving you again in the future. Thank you for choosing us! Published on July 06, 2026
I find this company easy to have business with. Most of all I find it convenient that I get updates daily.
Response: Hi Herlinda, Thank you so much for your 5-star review! We love hearing that you’re finding our service easy to use and convenient. It’s especially great to know the daily updates are helping you stay on top of things—that’s exactly what they’re there for! We really appreciate you taking a moment to share your experience—it means a lot to us. If you ever need anything at all, we’re here for you. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
Great service. Has nevertheless me down. Would highly recommend.
Response: Hi Matthew, Thank you so much for the 5-star review and recommendation! We’re really glad to hear everything’s been working well for you and that we’ve been dependable—that’s exactly what we aim for. It means a lot that you’d recommend us! If you ever need anything, we’re here to help. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
I don’ have 50 words to add every time. I would suggest you give us an option to not have to review each time. Thanks
Response: Hi Irma, Thank you for your feedback and for the 4-star review—we appreciate you taking the time to share your thoughts! We hear you on the review process and understand that having to meet a word count each time can feel a bit inconvenient. Feedback like this is really helpful, and we’ll be sure to pass your suggestion along to help improve the overall experience. We’re glad you’re engaged with sharing your experience, and we value your input as we continue to make things better for our customers. If you ever need assistance or have more suggestions, we’re here for you. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
I like seeing how much electricity that I use per day. I’m able to control my money better.
Response: Hi Mary, Thank you so much for the 5-star review! We love hearing that being able to see your daily electricity usage is helping you manage your budget better—that’s exactly what we aim for. It’s great to know the tools are working well for you and making things easier. We appreciate you taking the time to share your experience—it really means a lot to us! If you ever need anything, we’re here to help. You can also reach us after hours anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
Great service love it!
Response: Hi Brianna, Thank you for your 5-star review and for sharing your experience with us! We love hearing that you’re enjoying the service—it’s great to know that Payless Power is meeting your expectations. Your feedback means a lot and helps us continue delivering simple, reliable prepaid electricity for our customers. If you ever need assistance or have questions, our team is here to support you. For help outside of regular business hours, you can always reach us anytime at: https://paylesspower.com/contact-us/ Thanks again for choosing Payless Power! Published on June 30, 2026
Love this company
Response: Hi Julius, Thank you so much for your kind words and 5-star review—we truly appreciate you taking the time to share your experience with us! It means a lot to hear that you love the service, and we’re grateful to have you as part of the Payless Power community. Your feedback helps reinforce our commitment to providing reliable, convenient prepaid electricity solutions. If there’s ever anything you need, our team is always here to help. You can also reach us after hours by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Published on June 30, 2026
I like seeing how much electricity that I use per day. I’m able to control my money better.
Response: Hi Mary, Thank you so much for your 5-star review! We’re really glad to hear that tracking your daily electricity usage is helping you stay in control—that kind of visibility can make managing your budget a whole lot easier. We understand how important it is to have tools that give you clarity and control over your spending, and it’s great to know that feature is working well for you. We’re here to keep making your experience simple, transparent, and dependable. If you ever need assistance, you can reach us anytime—including after hours—at: https://paylesspower.com/contact-us/ Thanks again for being part of the Payless Power family! ⚡😊 Published on June 29, 2026
Worry free, Power is up every time I go home. Thanks Payless you guys Rock!
Response: Thank you so much for your 5-star review Clayton! We love hearing that your power is ready and waiting every time you get home—that kind of reliability really makes a difference, and it’s awesome to know you’re enjoying a worry-free experience. We understand how important it is to have dependable service you don’t have to think twice about, and we’re glad Payless Power is delivering that for you. We’ll keep working to make sure things stay smooth and consistent every day. If you ever need anything, you can reach us anytime—including after hours—at: https://paylesspower.com/contact-us/ Thanks again for the kind words—we think you rock too! ⚡😊 Published on June 29, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.