Payless Power Reviews

Tyesha G. in Lewisville
Published on September 10, 2026

Response: Thank you for sharing your feedback, Tyesha. We appreciate you taking the time to let us know about your experience. We understand how important it is for the funds on your account to last as expected, and we recognize your concern about needing to add money frequently. Our goal is to provide clear information and support so you can get the most value from your account. Tyesha, we’d like the opportunity to review your specific situation and help answer any questions you may have about your usage and charges. Please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday, 9:00 AM to 5:00 PM, and a representative will be happy to assist you. Thank you again for your feedback, and we look forward to helping you further. Published on September 10, 2026

Christopher L. in Houston
Published on September 10, 2026

Response: Thank you for the fantastic review, Christopher! We’re thrilled to hear you had such a great experience. Your enthusiastic feedback means a lot to our team, and it's wonderful to know we delivered service that earned a five-star rating. We appreciate you taking the time to share your thoughts and support. We look forward to serving you again soon! Published on September 10, 2026

Edgar V. in Houston
Published on September 09, 2026

Response: Hi Edgar, Thank you for the 5-star review! We're glad to hear that you think our system is excellent. Providing a simple, reliable, and easy-to-use experience for our customers is our goal, so it's great to know we've met your expectations. We appreciate you taking the time to share your feedback. Thank you for choosing us, Edgar. We look forward to continuing to serve your energy needs in the future. Published on September 09, 2026

Francisco R. in San Benito
Published on September 09, 2026

Response: Hi Francisco, Thank you for the 5-star review! We're delighted to hear that you love prepaid power and find it both affordable and budget-friendly. Providing a simple, flexible service that helps customers manage their electricity costs is one of our top priorities, so it's great to know it's working well for you. We appreciate you taking the time to share your experience. Thank you for choosing us, Francisco. We look forward to continuing to serve your energy needs. Published on September 09, 2026

Derrick G. in Houston
Published on September 09, 2026

Response: Hi Derrrick, Thank you for the 5-star review! We're delighted to hear that you received excellent service. Providing a positive and reliable experience for our customers is our top priority, and it's wonderful to know we met your expectations. We truly appreciate you taking the time to share your feedback. Thank you for choosing us, Derrrick. We look forward to continuing to serve your energy needs in the future. Published on September 09, 2026

Ermelinda L. in Junction
Published on September 09, 2026

Response: Hi Ermelinda, Thank you for the 5-star review! We're honored to have earned your trust over the past five years. It's wonderful to hear that our service has been convenient and reliable through multiple moves and that we've been there when you needed us most. We appreciate you sharing how easy it has been to keep your service active and that you've enjoyed dependable electricity for your household over the years. Long-time customers like you are the reason we strive to provide a simple, reliable experience every day. Thank you for your continued loyalty and support, Ermelinda. We truly appreciate you choosing us and look forward to serving your energy needs for many more years to come. Published on September 09, 2026

Gwen W. in Dallas
Published on September 09, 2026

Response: Hi Gwen, Thank you for the 5-star review! We're glad to hear that you find our service user-friendly. Making it easy for customers to manage their electricity service is one of our top priorities, so it's wonderful to know that your experience has been simple and convenient. We appreciate you taking the time to share your feedback. Thank you for choosing us, Gwen. We look forward to continuing to serve your energy needs. Published on September 09, 2026

Ashley K. in Denison
Published on September 09, 2026

Response: Hi Ashley, Thank you for the 5-star review! We're thrilled to hear that you've been with us since 2019 and that you find our service easy and convenient. Long-term customers like you mean so much to us, and it's rewarding to know we've continued to meet your expectations over the years. We truly appreciate your loyalty and your support. Thank you for choosing us, Ashley. We look forward to continuing to serve your energy needs for many years to come. Published on September 09, 2026

Christina M. in Brownwood
Published on September 09, 2026

Response: Hi Christina, Thank you for the 5-star review! We're delighted to hear that you experienced great service and great communication. Keeping our customers informed and providing reliable support are top priorities for our team, so it's wonderful to know that stood out to you. We appreciate you taking the time to share your feedback. Thank you for choosing us, Christina. We look forward to continuing to serve your energy needs in the future. Published on September 09, 2026