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Payless Power Reviews
Read reviews from Payless Power customers
I have been with Payless Power for quite some time and always have an excellent experience no matter what
Response: Hi Michelle Torrez, Thank you for your thoughtful review and for being a long-time customer. Hearing that you consistently have an excellent experience no matter what really highlights the reliability and service our team aims to provide every day. Your loyalty and continued trust mean a great deal, and it’s encouraging to know we’re meeting your expectations over time. We remain committed to maintaining that level of service and making sure every interaction continues to be just as positive. If there’s ever anything more we can do to support you or enhance your experience, we’re here and ready to help. If you ever need assistance, please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday 9:00 AM to 5:00 PM. Published on June 23, 2026
Good sevice excellent
Response: Hi Paola, Thank you for sharing your feedback! It’s wonderful to hear that you’re having a great experience and finding our service excellent. Your support and recognition truly mean a lot, and we’re glad to know we’re meeting your expectations. We’re committed to continuing to provide reliable and high-quality service every step of the way. If there’s ever anything more we can do to enhance your experience, our team is here for you (please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday 9:00 AM to 5:00 PM). We appreciate you being part of our community! Published on June 23, 2026
Love this you get message every day letting you know how much electricity you used the day before. It’s cheaper then company I have used !
Response: Hi Pam, It’s great to hear how much you’re enjoying the daily usage updates and the savings compared to your previous provider! Staying informed about your energy use can really make a difference, and it’s wonderful to know those messages are helping you stay on top of things while keeping costs down. We truly value you sharing your experience and are glad our service is delivering both transparency and affordability for you. If you ever have questions or want to explore additional ways to manage your energy even more efficiently, our team is here to help (please reach out to our Customer Care Team at 1-888-963-9363 during standard business hours, Monday through Friday 9:00 AM to 5:00 PM). Thanks again for choosing us! Published on June 23, 2026
i already told people i know about this great pkan
Response: Hi Gloria, It’s wonderful to hear that you’ve already been spreading the word about your experience—sharing with friends and family speaks volumes about how much you’re enjoying the plan. We truly value your support and the trust you’re showing in Payless Power. Your feedback lets us know we’re delivering something meaningful, and that motivates us to keep bringing simple, affordable options to our customers. If there’s ever anything you’d like to explore further or any way we can help you get even more out of your plan, we’re always here for you. Thanks again for being such an advocate—we’re glad to have you with us! Published on June 18, 2026
I love the change I did to Payless power I have save a lot
Response: Hi Corena, We’re so glad to hear how much you’re enjoying your switch to Payless Power and that you’ve been able to save—that’s exactly the kind of impact we aim to make for our customers. It means a lot that you took the time to share your experience. If there’s ever anything more we can do to help you continue saving or make your service even better, we’re here for you every step of the way. Thanks again for being part of the Payless Power community! Published on June 18, 2026
Excellent service
Response: Hi Javier, It’s great to hear that you had such an excellent experience with our service. Your feedback means a lot and helps us know we’re on the right track delivering the kind of support our customers expect. We’re glad everything met your expectations, and we’ll continue working hard to keep that level of service consistent every time. If there’s ever anything more we can do for you, we’re always here to help! Published on June 18, 2026
Love this company
Response: Hello Amanda, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear how much you’re enjoying your experience with Payless Power. We understand how important it is to feel confident in your choice of electric provider, and it’s great to know that our service is meeting your expectations. Your kind words reinforce our commitment to delivering reliable and convenient energy solutions. We’re here to continue providing you with the same level of service you value. If you ever have questions or need assistance, our team is ready to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
I love paylespower very much because is not to expensive with my other light, they had it before I was paying too much🙏
Response: Hello Cristina, Thank you for sharing your experience and for the 5-star review—we’re glad to hear how much you’re enjoying your service with Payless Power. We understand how important it is to have an affordable option, especially when compared to past experiences with higher bills. It’s great to know that our pricing and service are helping you better manage your electricity costs. Our goal is to provide a reliable and cost-effective solution that gives you more control and peace of mind, and your feedback shows we’re delivering on that promise. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Fast and easy way to pay! I like the daily updates.
Response: Hello David, Thank you for sharing your experience and for the 5-star review—we’re glad to hear that you find making payments fast and easy and that the daily updates are helpful. We understand how important it is to have a simple payment process along with clear, up-to-date account information. It’s great to know that the daily usage and balance updates are giving you better visibility and control over your service. Our goal is to make managing your electricity as convenient and transparent as possible, and your feedback highlights exactly what we strive to provide. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
Payless has been consistent, professional and responsive, while maintaining competitive and appropriate rates in the market. A rarity!
Response: Hello Kevin, Thank you for sharing your feedback and for the 5-star review—we’re glad to hear that you’ve experienced consistent, professional, and responsive service. We recognize how important it is to have a provider you can rely on, especially when it comes to both service quality and fair, competitive rates. It’s great to know that your experience reflects the balance we strive to deliver every day. Our goal is to continue providing dependable service, clear communication, and pricing that supports our customers’ needs. Feedback like yours reinforces that we’re on the right path. If you ever have questions or need assistance, our team is here to help. You can reach us anytime, including after hours, by visiting: https://paylesspower.com/contact-us/ Thank you again for choosing Payless Power! Regards, Customer Care Published on June 11, 2026
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
