Great company and very easy to work with!
Response: Thank you for taking time to review our services! Published on February 26, 2025
Very good service
Response: Payless Power appreciates your rating and review! Published on February 26, 2025
The service is good, the process is good, but the prices are high
Response: We appreciate you for taking the time to review our services and leave your feedback. If you have concerns with the pricing and billing our services, you can reach out to us at 1-888-963-9363 Published on February 26, 2025
Fast an easy thank you
Response: We appreciate your rating and look forwards to servicing your home! Published on February 26, 2025
Super simple payment processg
Response: Thank you for giving Payless Power a high rating! Published on February 26, 2025
I love this light company and the stability that it gives me..it basically let’s you control what you can pay at that time..just make sure your account is always active..if disconnected it is a reconnection fee.
Response: Thank you for taking the time to leave us a high rating and review! We are always eager to help customers like you make sure they can control of their usage with our services! Published on February 26, 2025
Awesome thank you got everything done that I needed to get dine
Response: Thank you for taking the time to leave us a rating. If you have any questions or concerns, feel free to contact us at 1-888-963-9363 Published on February 26, 2025
This company is bull, they make it hard to get ahold of , on the web or phone , I made a payment , received a txt of restore and nothing no electric can’t get anyone on the phone at all voice automated bull, over charge you , customer service is the last thing they are worried about …and if u had a emergency good luck trying to get someone to get on the phone ..company sucks worst people I have had to deal with choose someone else that cares about u as a customer , because they don’t give 2 about if u are in the dark or not even if I paid
Response: Thank you for taking the time to reach out to us about this issue, Davide We understand that this is an urgent matter, and we can understand how this experience may be frustrating for you. We did send out the reconnect order when the payment was made. AEP Texas is having an issue on their end where they did not receive the order. We will waive the reconnect fee so you will not be charged the $30. Keep in mind that you can call to speak with a live representative Monday through Friday, from 9:00 AM to 5:00 PM. We also have after-hours email assistance available during these time windows: 5:00 PM to 9:00 PM Monday through Friday 9:00 AM to 5:00 Pm on Saturday 11:00 AM to 8:00 PM on Sunday Please let us know if we can be of additional assistance at 1-888-963-9363 Published on February 26, 2025
Very adjustable to my payments 10/10
Response: Thank you for rating and reviewing Payless Power! Published on February 26, 2025
I am pleased with the service, no contact and commitment.
Response: Thank you for leaving us a rating! Payless Power is thrilled to hear you are satisfied with our services. Published on February 26, 2025
