New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Money and electricity don’t mix well
Response: Hi William, Thank you for your 3-star rating and for sharing your thoughts. We understand that managing electricity costs is an important part of every household budget, and value is something customers consider carefully. Your feedback is appreciated and helps us better understand our customers' perspectives. We're committed to providing transparent service and helpful tools that make it easier to monitor and manage energy usage. We appreciate you taking the time to leave a review and hope to continue serving you in the future. Published on July 07, 2026
Great. Easy to process.
Response: Hi Fidel, Thank you for your 5-star rating and for sharing your feedback. We're glad to hear that you found the process easy and straightforward. We understand how important a simple and hassle-free experience is, and it's great to know we were able to deliver that for you. We truly appreciate your support and will continue working hard to provide convenient and reliable service. We look forward to serving you again in the future! Published on July 07, 2026
Love this company
Response: Hi Rachel, Thank you for your 5-star rating and for sharing your feedback. We're thrilled to hear that you love this company. Knowing that we've earned your trust and satisfaction means a great deal to our team. We truly appreciate your support and will continue working hard to provide the reliable service and positive experience you expect. We look forward to serving you again in the future! Published on July 07, 2026
Yggjgx hjjnbczzbkb kidding
Response: Hi Thomas, Thank you for your 5-star rating and for taking the time to leave a review. We're glad to receive your feedback and appreciate your support. Knowing our customers have a positive experience is important to us, and your rating lets us know we're on the right track. We value your support and will continue working hard to provide reliable service and a great customer experience. We look forward to serving you again in the future! Published on July 07, 2026
I love this company not planing to leave I was looking for a company for years and finally found the right one
Response: Hi Ismael, Thank you for the amazing 5-star review! We're honored to hear that after searching for the right company for years, you found what you were looking for with us. Building that kind of trust and confidence is exactly what we strive for every day. It's wonderful to know that your experience has been so positive that you plan to stay with us long term. We are committed to continuing to provide the reliable service, transparency, and support that earned your loyalty in the first place. Thank you for sharing your experience and for choosing us, Ismael. We truly appreciate your trust and look forward to serving you for many years to come! Published on July 06, 2026
It was easier than I thought to make a payment
Response: Hi Lawanda, Thank you for the 5-star review! We're so glad to hear that making a payment was easier than you expected. We understand how important it is to have a simple and hassle-free payment experience, and it's wonderful to know that the process worked smoothly for you. Our team is committed to keeping payments convenient and straightforward, so customers can manage their accounts with confidence. We appreciate you taking the time to share your experience and let others know about it. Thank you for choosing us, Lawanda! We look forward to continuing to serve you. Published on July 06, 2026
Easy auto pay- love daily usage text
Response: Hi Barbara, Thank you for the 5-star review! We're delighted to hear that you find the auto-pay process easy and that you're enjoying the daily usage text updates. Having convenient payment options and clear visibility into account activity is important, and it's great to know those features are adding value to your experience. We'll continue working to provide simple, transparent tools that help you stay informed and manage your account with confidence. Thank you for taking the time to share your feedback. We appreciate your support, Barbara, and look forward to continuing to serve you! Published on July 06, 2026
10/10 would recommend !!
Response: Hi May, Thank you for the 5-star review! We're delighted to hear that your experience was a 10/10. Recommendations like yours mean a great deal to our team because they reflect the trust and confidence our customers have in our service. We're committed to continuing to provide a simple, reliable, and positive experience every step of the way. Thank you for taking the time to share your feedback and for recommending us to others. We appreciate your support, May! Published on July 06, 2026
Buen proceso de pago fácil y rapido
Response: Hola Victor, ¡Muchas gracias por tu reseña de 5 estrellas! Nos da mucho gusto saber que encontraste el proceso de pago fácil y rápido. Sabemos lo importante que es contar con una experiencia sencilla y eficiente, y nos alegra que nuestro servicio haya cumplido con tus expectativas. Seguiremos trabajando para ofrecer procesos claros, ágiles y convenientes para todos nuestros clientes. Agradecemos que hayas tomado el tiempo de compartir tu experiencia. ¡Gracias por confiar en nosotros, Victor! Published on July 06, 2026
Awesome company!! So easy to switch over especially when loosing a business and nobody taking a chance on you because or credit! This is by far the best way and you see exactly what you’re paying daily!! Recommended to everyone I know!!
Response: Hi Carl, Thank you for the amazing 5-star review! We're glad to hear that switching over was easy and that our service provided an option when other opportunities felt out of reach. Having clear, transparent daily payments is something we value, so it's great to know you appreciate being able to see exactly what you're paying each day. Your experience highlights what we strive for—making the process simple, straightforward, and accessible while giving customers confidence in managing their payments. We're especially grateful that you've recommended us to others, as there is no greater compliment than earning your trust and support. Thank you for choosing us, Carl. Published on July 06, 2026
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.