Payless Power Reviews
Read reviews from Payless Power customers
Great go to service for single individual living.
Response: Hi Castiderra, Thank you for sharing your experience with us! We hear you—and it’s wonderful to know that our service has become a reliable part of your routine as a single individual. It’s clear that convenience and dependability matter to you, and we’re glad to be a part of making daily life a little easier. Your feedback reinforces the importance of what we do and motivates us to keep delivering the kind of service that fits seamlessly into your lifestyle. Published on June 20, 2025
Easy, fast and convenient
Response: Hi Sandra, Thank you for sharing your experience with us! We’re so glad to hear that you found the process easy, fast, and convenient. It’s always rewarding to know when our efforts to streamline the experience are making a real difference. Your feedback reinforces what we strive for every day—providing a service that respects your time and delivers value without hassle. Published on June 19, 2025
Thtnak you for a great service
Response: Hi Silvia, Thank you so much for taking the time to share your experience! It’s wonderful to hear that you received great service—that kind of feedback means a lot to us. We truly value your support and are always looking for ways to make each interaction just as positive. Published on June 19, 2025
I love being able to see what we are spending on electric every day. It’s easier for me to come up with $20 here and there compared to a shocking $400 or $500 at the end of the month because we didn’t control our usage. I love I can get a text every day to see where we are in usage and I can click a link and make a payment right then and there. I don’t have to jump through hoops to get to payment screen.
Response: Hi Michelle, Thank you so much for sharing your experience! It’s great to hear how the daily usage updates and easy payment options are making a real difference for you. Being able to track your electric spending in real time and manage it in smaller, more manageable amounts is such a smart approach. It’s clear that having that level of visibility and control helps you stay on top of your budget without the stress of a large bill at the end of the month. We’re glad the daily text alerts and direct payment links are working well for you—those features were designed exactly for that kind of convenience. Your feedback reinforces how valuable these tools are in helping customers stay informed and in control. Published on June 19, 2025
Very easy setup, reasonable rate and convient app.
Response: Hi Timothy, Thank you for sharing your experience! It’s great to hear that the setup was very easy, the rate felt reasonable, and the website added convenience to your process. That kind of feedback really helps us understand what’s working well for our customers. Published on June 19, 2025
It’s easier for me to do prepaid electricity
Response: Hi Tiffany, Thank you for sharing your thoughts. We hear you—convenience is key, and it’s clear that prepaid electricity works better for your lifestyle. It makes sense that having more control and flexibility over your usage and payments can be a big advantage. Everyone’s needs are different, and finding what fits best is important. We appreciate you taking the time to let us know what works for you. Published on June 19, 2025
Good customer service
Response: Hi Jonte, Thank you for taking the time to share your experience. We hear your feedback and truly appreciate you highlighting the good customer service you received. It’s always encouraging to know when our team’s efforts make a positive impact. Your recognition reinforces our commitment to delivering attentive and helpful service to every customer. Published on June 18, 2025
Very Great Service
Response: Hi Ashley, Thank you so much for taking the time to share your experience with us. We’re thrilled to hear that you received very great service! It means a lot to know that our team made a positive impression. We’re always striving to provide excellent service, and feedback like yours lets us know we’re on the right track. Published on June 18, 2025
Love it the best lights ever very easy payment
Response: Hi Winnisha, Thank you so much for sharing your experience! We’re thrilled to hear that you’re loving the lights and found the payment process easy—that’s exactly the kind of experience we aim to provide. It’s great to know that everything from setup to checkout worked smoothly for you. Your feedback truly energizes our team and helps us keep delivering products and services that shine just as bright as your review! Published on June 17, 2025
First week, we’ll see
Response: Hi Randy, Thanks for sharing your initial thoughts with us. We hear you—it’s still early days, and we understand that first impressions matter. It’s completely fair to take time to see how things unfold, and we appreciate you giving us the opportunity to be part of your experience. Your feedback, even at this early stage, helps us stay focused on delivering the quality and service you expect. Published on June 17, 2025
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
