Payless Power Reviews
Read reviews from Payless Power customers
I literally just signed up an hour ago and now I’m worried from reading the reviews. They’re suppose to connect my lights today but I have no way of knowing if they’re on or not because my power from the previous company is not scheduled to turn off power until tomorrow. I sure hope I have power in the morning when my original power company shut me off. I decided to try prepaid because my contract was up and I didn’t really want to sign another one. Fingers🤞🏽 that they turned my power on like they were suppose to.
Stephanie L.
in Cypress
Published on November 08, 2024
Response: Ms Lattimore- Thank you for your comments. Your service was connected as expected on the day of your request. You account is active and in good standing. We thank you for your business . Feel free to contact us at 888 963 9363 with any questions. We also have email support afterhours and on the weekends through your customer portal or via www.paylesspower.com . Published on November 08, 2024
I want to know how I can pay my Payless power online and how can I login to my account
Rico F.
in Corsicana
Published on August 26, 2024
Response: Mr Falsario , There is a link to your Payless Power My Account Portal on your daily messages . You can also pay 24/7 through our automated system by calling 888 963 9363 and following the prompts. Thank you for the opportunity to server your home. Published on August 26, 2024
Cool with yal services how i drop down so fast
Sharon B.
in Dallas
Published on April 12, 2024
Response: Hi Sharon thank you for the review. Please call us at 888-963-9363 to go over your account in more detail. Published on April 12, 2024
Payments are easy online, and the convenience of only paying for the usage that you use.
Maurice I.
in Edinburg
Published on March 06, 2024
Response: Thank you for rating us! We are proud to meet your expectations. Published on March 06, 2024
I tried this company for the first Time and hope they not charge a higher bills
ROSALIA M.
in Whitney
Published on March 06, 2024
Response: We look forward to having you as a new customer! Published on March 06, 2024
Of course I am going to say that the rate could be cheaper.
Dana B.
in Wortham
Published on March 06, 2024
Response: Thank you for the feedback it's greatly appreciated! Published on March 06, 2024
It’s not terrible so far, except the $1 74 a day fee. That’s $54 a month. That’s a weeks worth of electricity at our place. I didn’t see that when signing up. Probably my fault, or they keep it hidden for a reason.
David T.
Published on February 19, 2024
Response: Mr Thomson- Than you for your reply. I was not able to locate your account using your email. Please call us at 888 963 9363 and we will be happy to review your account with you. Published on February 19, 2024
Customer service has taken a downturn unfortunately.
Amber H.
in Houston
Published on January 20, 2024
Response: Hello- You’ve been a valued longtime customer but I do not see a record of any correspondence for contacts from you since you enrolled. We would like to hear more about your experiences so please reach out to 888 963 9363. Thank you for being an excellent customer . Published on January 20, 2024
Everything it’s good
Leyani G.
in Fort Worth
Published on January 08, 2024
Response: Thank you so much for the feedback! Published on January 08, 2024
You guys are great somewhat
Juan G.
in Houston
Published on January 08, 2024
Response: Thank you Juan for the feedback it's greatly appreciated! Published on January 08, 2024
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
Christine M. in Killeen
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
Julia L. in Webster
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
Kalandra H. in McKinney
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.


