Payless Power Reviews
Read reviews from Payless Power customers
I want to know how I can pay my Payless power online and how can I login to my account
Response: Hello, You are able to create an account online at www.paypwr.com. A representative will be reaching out soon to further assist you. Published on November 14, 2024
I don’t understand why my daily usage keeps going up when I haven’t changed the amount of electric I use. When I first signed up I wasn’t using as much as it is now. It’s charging me more than 10 dollars a day. It used to only charge me like 6 or seven dollars. So why does it keep rising? I have even stopped using some of the windows units in my house to save, but it continues to rise.
Response: Ms Knight- Thank you for your inquiry. It is not possible for us to pinpoint the reasons why your usage is increasing but I can confirm that your energy charges have not increased as you are on a fixed price profit. You are in the Oncor area, so the Oncor delivery charges did increase around a penny per KWH on September 1rst. This would not result in an increase of even $1.00 per day though. My best advice would be for you to register free of charge at www.smartmetertexas.com . This is a free site operated by ERCOT that allows you to monitor your electricity consumption by day, hour or even in 15-minute increments. This may allow you to identify spikes on your usage that point to a specific source of the power consumption. Call us at 888 963 9363 or log into your customer portal if your need assistance with the registration. Published on November 08, 2024
Kind of MID. what is this extra $3 charge you are trying to hit people up for? People have this because they dont have money or good credit so quit trying to raise it and make it more expensive than it already is
Response: Ms Hudman- There are a couple of charges our side of your usage that are impacting your daily billing . One is related to your plan . You are on an older plan that comes with a daily customer fee of $2.97 that includes up to your first 17 KWH of energy each day. We have a new plan that does not include this fee and which also comes with a cheaper rate. A supervisor will reach out to you to discuss. The 2nd factor impacting your daily billing is your deferred payment plan. Once this is repaid in full your daily charges will be reduced significantly. 888 963 9363 Published on November 08, 2024
I was frantic on 10/29/2024, thinking l was going to faced my account ending service. I was greeted by Representative, Ms. Tracie; very patient and knowledgeable. I explained to her my financial situation and she suggested l wait and call back on this morning to request a payment option. Representative, Mr. Tristan evidently, had a long night; his customer service was not as pleasant today, 10/30/2024. Thankfully, he was able to complete a service option for me. J. Jones
Response: Ms Jones- We apologize that you didn’t receive the level of care that you did the day prior, but are relived that your situation was solved. A supervisor will review the recording and work with the representative to prevent any further instances. 888 963 9363. Published on November 08, 2024
I literally just signed up an hour ago and now I’m worried from reading the reviews. They’re suppose to connect my lights today but I have no way of knowing if they’re on or not because my power from the previous company is not scheduled to turn off power until tomorrow. I sure hope I have power in the morning when my original power company shut me off. I decided to try prepaid because my contract was up and I didn’t really want to sign another one. Fingers🤞🏽 that they turned my power on like they were suppose to.
Response: Ms Lattimore- Thank you for your comments. Your service was connected as expected on the day of your request. You account is active and in good standing. We thank you for your business . Feel free to contact us at 888 963 9363 with any questions. We also have email support afterhours and on the weekends through your customer portal or via www.paylesspower.com . Published on November 08, 2024
I want to know how I can pay my Payless power online and how can I login to my account
Response: Mr Falsario , There is a link to your Payless Power My Account Portal on your daily messages . You can also pay 24/7 through our automated system by calling 888 963 9363 and following the prompts. Thank you for the opportunity to server your home. Published on August 26, 2024
Cool with yal services how i drop down so fast
Response: Hi Sharon thank you for the review. Please call us at 888-963-9363 to go over your account in more detail. Published on April 12, 2024
Payments are easy online, and the convenience of only paying for the usage that you use.
Response: Thank you for rating us! We are proud to meet your expectations. Published on March 06, 2024
I tried this company for the first Time and hope they not charge a higher bills
Response: We look forward to having you as a new customer! Published on March 06, 2024
Of course I am going to say that the rate could be cheaper.
Response: Thank you for the feedback it's greatly appreciated! Published on March 06, 2024
What our customers are saying
See why our power customers say we're the best electricity provider in Texas!
I was worried about getting electricity for my home through a prepaid company. I was calling around to see different rates then going through all the hassle of credit checks while dropping points each…
I have been with this company for several years and have been very happy since. Even when I moved, they made my usually stressful situation very easy and carefree. I recommend them to everyone that I…
I have enjoyed the service for 2 years now. In the beginning this service was planned to be temporary but with the service being so effective for me i decided to keep it for the long haul. I’m a happy customer.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
