It was fast easy and convenient.
Response: Fast, Easy and convenient is the name of the game! We strive to keep our customers satisfied and thank you very much for your positive feedback. Its a big motivator for our Payless Power team. Published on April 11, 2018
There should be a 24 hour line to call. Also I think you should offer free nights or have rewards program.
Response: Thank you for your rating we offer a 24/7 automated system and we have an online portal available as well we offer promotions when you first join for any question please give a call at 888-963-9363. Published on April 11, 2018
Minor difficulty
Response: Thank you for the rating for help with your issue give us a call at 888-963-9363! Published on April 11, 2018
I just don’t like that a day is off the books….u don’t need one day to add it up….ok
Response: We apologize for the inconvenience we do bill two days in a rear to allow the meter read to be as accurate as possible, for any question or further assistance please call us at 888-963-9363 we'd be glad to answer any questions. Published on April 11, 2018
Very easy payment process, great deferred payment plan!!!
Response: Thank you Miranda for your review. Glad you enjoy our new online portal & happy we can offer you options to assist you. Published on April 11, 2018
Great service updated info everyday and access to pay daily
Response: Thank you Jeanne! We get excited to hear that we are providing an excellent experience for you and all of our customers. :-) Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin! We are here to make electricity easy for customers. Happy to see your enjoying the convenience of Payless Power. :-) :-) Published on April 11, 2018
Good service for temp. Uses
Response: One great feature about this prepaid service is that we don't require a sign up or cancelation fee! The full initial payment made when opening the account is put directly on your account balance exclusively for your usage! Thanks so much for the awesome review! Published on April 11, 2018
I like the convenience of seeing my balance via email and being able to make a payment right away if needed.
Response: Thank you Martin for the amazing review! We like to make sure that our customers feel like they are in control of their electric bill and not the power company. The daily reminders are there so that there is no surprises when it comes to the billing and it gives the customer the chance to make adjustments on usage if needed. The payment portal has been redone so that it makes like easier to make a payment for everyone, we are glad you are enjoying it!! :) Published on April 11, 2018
This was easy and user friendly
Response: Thank you Mary for the wonderful feedback! We like to think of our customers as family and glad that we have met your expectations so far, we look forward to having your friendly comments around for a long time! :) Published on April 11, 2018
