Log In
Get Your Power within an Hour!*
Fastest connection times available, guaranteed.

Payless Power Reviews

Read reviews from Payless Power customers

We're Here to Help

We have plans to support you and your energy needs

Cheap electricity. Can’t beat it. Call in customer service could be better.

Response: Thank you Luis Garcia for your rating. We are glad you are satisfied with our kilowatt prices. Our customer service line is very important and would like to improve everyday. Hope you didn't have any bad experience at our customer service line as we appreciate you as customer. We will try our best to improve, because your feedback is very important to us. Hope to hear from you soon! Published on April 03, 2018

Thanks you guys so much , but wish y’all can do monthly to monthly

Response: Payless power strives to provide the best service for our customers we will definitely pass that information on up as we work to offer the best updates possible! Thank you ;) Published on April 03, 2018

Lo que no entiendo es como si salí de viaje por 5 días tuve que seguir pagando como si estuvier a consumiendo electricidad. Por lo demás todo bien

Response: Gracias por su comentario Ariadna!! Tenga en mente que cualquier compania de electricidad tiene cargos por uso diario e impuestos, a diferencia de post pago, usted lo ve día a día en vez de al final del mes! Estamos contentos de que este complacida con su servicio y que le podamos brindar con un servicio de calidad! Published on April 03, 2018

thanks

Response: Thank you for being such a great customer and for choosing Payless Power!! Published on April 03, 2018

Small things like being able to get an extension until 4:30 or 5:00 pm instead of 11am and customer service appearing to want to help if u where -.36 short, even if they had exhausted all avenues, has made us continue to stay with you guys, but something seems to have changed.

Response: Thank you for this rating we do offer a grace period from the day you fall negative until the next day before 11am we believe it benefits the customer greatly especially when your running short on time we also offer auto pay its helps you keep your balance above $35 while also allowing you to receive our 20% flex discount!:) Published on April 03, 2018

Awesome very people friendly

Response: Thank you so much for the good review!! We pride ourselves in offering the best customer service around, and our representatives thank you so much for the kind words!! Published on April 03, 2018

More expensive but more convenient.

Response: Thank you for your nice review please call us at 888-963-9363 or visit our webpage https://paylesspower.com/blog/5-ways-save-energy-lighting/ for energy saving tips! Published on April 03, 2018

Response: Thank you so much for your awesome review :)!!! Published on April 03, 2018

Satisfied am a little concerned about pricing

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Response: Thank you for your comments and for being Payless Power customer. Please call us at 8889639363 and we can discuss your billing questions. :) Published on April 03, 2018

Response: Thanks so much for taking the time to give us such a great rating James!! Published on April 03, 2018

1...159161163...169

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards
Texas Electricity Ratings award
Top 3 Best REP in Texas - 2024
Innovator Awards
The Best Place for Working Parents
NICE/inCONTACT award
Best Cloud Implementation
Texas Electricity Ratings Award
Gold Tier Award - 2023