Payless Power Reviews

Read reviews from Payless Power customers

We're Here to Help

We have plans to support you and your energy needs

Very easy and convient

Nalan A. in Desoto
Published on April 20, 2018

Response: Thank you Nalan! We make electricity easy here at Payless Power. Published on April 20, 2018

Convenient and easy to make payments.

Charles F. in Keene
Published on April 19, 2018

Response: Yes CHarles!!! Convienience is what we're all about at Payless Power. Thank you for dropping a positive comment! :-) Published on April 19, 2018

Easy to use and very convenient. Have had no problems at all

Nicole S. in Katy
Published on April 19, 2018

Response: Thank you Nicole for your feedback it's greatly appreciated (: Published on April 19, 2018

Very fast and easy set up

Samantha P. in Houston
Published on April 19, 2018

Response: How nice of you to give us a great review Samantha!! Love to hear that getting the power turned on was done for you in a timely manner!! :) Published on April 19, 2018

Service is easy and convenient

Emely M. in Houston
Published on April 19, 2018

Response: Thank you Emely for that awesome review!! We are happy you chose us as your electrical provider!! :) Published on April 19, 2018

Nice and easy to pay online.

Gregory T. in Fort Worth
Published on April 19, 2018

Response: Thank you Gregory for taking the time and giving a rave review! Great to hear that the payment portal is user friendly for you!! :) Published on April 19, 2018

Cheap rates and very convient to pay bills

Hayley N. in Carrollton
Published on April 19, 2018

Response: Thank you Haley for the wonderful review!! We do our very best to keep the rates low all year and make paying on the account as easy as possible!! :) Published on April 19, 2018

I don’t like the idea of leaving my cc info on file….. but it is convenient.

Victoria R. in Dallas
Published on April 19, 2018

Response: Thank you Victoria for taking the time to give us a great review!! We do not require the CC to be saved onto the account. We would be happy to remove it from the account if that works best for you. The option is there for some people who want it saved so they only have to click and the payment is processed. Please give customer service a call at 888-963-9363 so we help you with your needs! :) Published on April 19, 2018

Online bill pay is fast easy and user friendly

Erika S. in Dallas
Published on April 19, 2018

Response: Appreciate the rave review Erika!!! Thank you for letting us be your electrical provider!! :) Published on April 19, 2018

I like the convenience of pay as you go. I have one complaint though, about a month or 2 ago my balance dropped from around 60 dollars to 11 dollars in 3 days. I did not do anything any different from any other day. Just wondering what happened there.

Melody H. in Houston
Published on April 19, 2018

Response: Thank you for that amazing review Melody!! Glad that you find the payment portal so easy to navigate through!! We can look at the prior billing for you and go over what happened if you can please give customer service a call at 888-963-9363!!! :0 Published on April 19, 2018

*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.

Our Awards

Texas Electricity Ratings award

Top 3 Best REP in Texas - 2024

Innovator Awards

The Best Place for Working Parents

NICE/inCONTACT award

Best Cloud Implementation

Texas Electricity Ratings Award

Gold Tier Award - 2023