New Customer Hours
Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
Easy to do! Haven’t had any issues and everything goes smoothly
Response: Thank you Jessica for providing this feedback glad the online portal is user friendly.(: Published on April 27, 2018
Payless Power is a good company with good rates overall. I only wish they had the option for a monthly plan , not just prepay.
Response: Thank you Larissa for the feedback. Yes ma'am we are working on expanding to postpaid service but at this time only prepaid... stay tuned. Published on April 26, 2018
Like the service
Response: Thank you Nathan for your feedback it's greatly appreciated (: Published on April 26, 2018
It’s a good elec. Company
Response: Michele- Thank you for providing your feedback, it's greatly appreciated(: Published on April 26, 2018
Easy to get serve quickly, thanks!
Response: Thank you very much for the review! Published on April 26, 2018
I just wish our rate was a little lower but good service for sure. All the new features are awesome keep up the good work
Response: Thank you Luz for the feedback it's greatly appreciated. Published on April 25, 2018
Great fast way I don’t have to get out of bed
Response: Thank you Amber for that outstanding review!! We try to make the payment portal user friendly so it's quick and easy for all our customers!! :) Published on April 25, 2018
Online customer service is good
Response: So happy you enjoy our new online portal. Thank you for the review. Published on April 25, 2018
Easy payments. No issues with service. Wish price was a little lower.
Response: We are so happy you find the new updates simple and easy to navigate!! We are so thankful to have such great customers like you! Published on April 25, 2018
Super fast and easy
Response: Thank you so much for the review. Published on April 25, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.
