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Mon - Sat: 9:00am - 5:00pm
Customer Care Hours
Mon - Sat: 9:00am - 5:00pm
Payless Power Reviews
Read reviews from Payless Power customers
We have plans to support you and your energy needs
The alerts are very helpful in showing the balance and daily use of power..
Response: Thank you for the kind review! Our new system was put in place to give our customers the most transparency possible when it comes to their energy consumption Published on April 30, 2018
No comment at this time.
Response: Thank you for rating Payless Power. Published on April 30, 2018
Been a customer for 2 yrs now!!!
Response: Thank you so much for being a loyal customer(: Published on April 30, 2018
I like the fact I can pay it easy instead of having to get all my kids in and out the car just to walk in a store to pay a bill.
Response: Appreciate the compliment Brandi!! We are glad that the payment portal is such a great option for you and the family! :) Published on April 30, 2018
I am satisfied with my services.
Response: Nichole- We strive on providing the best glad you are satisfied with your service. Published on April 30, 2018
Payments are easy to make
Response: Our goal is to make electric easy! Thank you for your feedback! Published on April 27, 2018
Pretty easy to make payments but I do not like how much your charged per day the less money on your account.
Response: Thank you very much for your honest feedback! We apologize for any inconvenience you may have experienced. We do offer opportunities to save through our flex discount please contact customer care for more details 888-963-9363 Published on April 27, 2018
Good job team…
Response: Teamwork makes the dream work! Thank you for being apart of our dream! Published on April 27, 2018
Easy and affordable. Great customer service.
Response: Thank you so much Conrad for giving us the opportunity to serve you and we are so pleased to know you are enjoying your service! Published on April 27, 2018
Easy to do! Haven’t had any issues and everything goes smoothly
Response: Thank you Jessica for providing this feedback glad the online portal is user friendly.(: Published on April 27, 2018
*Same-day connection is available Monday through Saturday when you fund your account before 6:00 PM. Accounts funded after 6:00 PM, on Sundays, or on holidays will be connected first thing the next morning. Actual timing depends on your local utility company. Connection times are not guaranteed and may be delayed due to meter issues, switch holds, system outages, or weather. Our support team is always standing by to help.
About Payless Power
Payless Power wants to be your Texas electric company.
Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.
We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.