Helpful customer care. But i don’t like the way you charge an estimated reading
Response: Hi Jay - we understand that customers do not like estimates. We actually will never estimate your bill unless there is a delay in receiving the daily meter read. If this happens we will perform a true up the following day to make sure that your usage and payments are accurate. We will then resume using actual meter reads just like we do on a daily basis.
These guys have great customer service! They are great if you have bad credit and can’t pay a deposit fee- are a little more expensive than other electric companies.
Response: Milenia - thank you so much for allowing us to provide your electricity service. We understand that times are tough and that everyone deserves a chance to save on their electricity. We are grateful for your business!
Rates are low and very affordable
Response: Thank you Alfredo! We are very happy that you are seeing great savings and service!
I’ve been impressed with all aspects of service with you guys so far.
Response: Thank you Sharon! We appreciate the opportunity to serve your household!
PROS: text message sent every morning to let me know how much is left in the account.
CONS: money is taken out when they feel they may have made a mistake. When you are past the $35 mark they take more money out then when it is over $35.
Response: Dalila - thank you for sharing your experiences. The Flex Pay discount is available to every customer daily based on their balance. If the balance is over $35 that morning you will receive a 20% discount off of your energy charges. This is a great way to save!
Payless power is a true power provider of electricity with prepaid account which does not ask you for credit check or advance deposit of huge amount.
I have been using it as my primary power provider since one and half years.
Go with Payless power ……
Response: Abdul - thank you for your business over the last year and a half. It is our honor to serve!
Payless is awesome
Response: Thank you Tricia! Awesome customers like you makes Payless Power what we are today!
Love it. They help you to keep you light cheap and they have discount everywhere.
Response: Thank you Alondra - we are so happy that you are our customer!
Great All around Services, friendly Customer Services… I’m glad to have them as my power Company!
Response: Alfred - thank you for sharing your experiences! We are very glad you give us the chance to provide electric service for your home!
I’m glad that you offer the program that helps keep my services going when I am low on money. The services are good and the rates are too. Keep up the good work.
Response: Viola - we are so glad you are our customer!