Payless Power Reviews

Read reviews from Payless Power customers

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I love it was too easy

Response: Thank you for rating our services! Published on April 14, 2025

excellent service love it cant wiat to lower my kw

Response: Thank you for giving Payless Power a high rating! Published on April 14, 2025

I like paying as I go instead of a surprise bill at the end of the month. And they still have extensions, in case you get in to a real bind. Loving the service.

Response: We appreciate you for giving us a high rating and review! Payless Power is proud to provide you with affordable and reliable prepaid services. Published on April 14, 2025

Good electricity, easy to get easy to pay. Very good customer service.

Response: Payless Power is proud to provide you with electricity services you can rely on! Published on April 14, 2025

Payless is the company you need to get they the best

Response: Thank you for your high rating! Published on April 14, 2025

Love it! Love the text messages everyday updating on balance!

Response: Thank you for taking the time to rate and review our services! Published on April 14, 2025

Worst service ever. No customer service after 5 is ridiculous for working customers.

Response: Thank you for taking the time to reach out to us about this issue, Faron. We understand how vital it is for our customers to get assistance with their services when they need it most, and how frustrating it can be when a live representative is not available over the phone. Please keep in mind that we have 24/7 automated assistance for making payments, setting payment arrangements and so on available through the My Account Portal at paylesspower.com or through our automated phone system. We provide after hours email support, which is available until 9PM Monday through Friday. It is also available from 9AM through 5PM on Saturday, and from 11AM to 8PM on Sunday. If you have any other questions or concerns, please contact us at 1-888-963-9363 Published on April 10, 2025

We appreciate the customer service and service we receive from you guys. Thanks so much. Keep up the good work

Response: Thank you for choosing to rely on Payless Power for your electricity needs! Published on April 10, 2025

great services !

Response: Thank you for the high rating! Published on April 08, 2025

I have had your service before & you were always willing to work with me anytime I had a problem & needed help with my bill. You are truly a company that really cares about your customers & not just their money either. Sincerely, Laura Finch 04/08/2025

Response: Thank you for giving us a high rating and a thoughtful review, Laura! Payless Power is proud to provide you with services you know you can rely on. Published on April 08, 2025

About Payless Power

Payless Power wants to be your Texas electric company.

Whether you live in a large city or small town, Payless Power can save you money on your Texas electricity. We serve customers in over 400 deregulated communities in Texas with both traditional, postpaid plans on monthly billing cycles, and prepaid electricity that is pay-as-you-go with no deposit or credit check required.

We work with principal utilities throughout the state to provide electricity. The utilities are: Oncor in the Dallas and Fort Worth Metroplex and various parts of West Texas; CenterPoint Energy in Houston and the surrounding areas; AEP Central in Corpus Christi and surrounding areas; and AEP North in Abilene and other North Texas communities.